PMDG Support Ticket Problem

[Jimmyroots 0]

Hi There,

 

I am trying to submit a support ticket to reactivate my 777 & JetStream. I go through and fill in all the details and hit submit and then it just goes back to the submit ticket page and nothing seems to happen. I click 'Send Ticket List by Email' and it tells me I have no submitted tickets. Not sure what I am doing wrong. 

 

FYI, I am using Chrome on Windows 7. (I have also tried IE on Windows and Safari on OSX)

 

Any help would be appreciated

 

Cheers,

[Jimmyroots 0]

Can anyone help?

[Fabo 213]

Unfortunately I don't think I can help you with that, other then to tell you to try later.

 

I might try and send the ticket for you from my account and to ask the team to contact you over email, if the problem persists for you.

[Jimmyroots 0]

Unfortunately I don't think I can help you with that, other then to tell you to try later.

 

I might try and send the ticket for you from my account and to ask the team to contact you over email, if the problem persists for you.

 

That would be great thanks, as I have tried again today and again doesn't submit the ticket.

 

Many Thanks,

[Fabo 213]

That would be great thanks, as I have tried again today and again doesn't submit the ticket.

 

Many Thanks,

 

OK, just PM me your email so I can include it in the ticket.