CTD after flight new pc

[Dazkent 113]

Hello

 

Hope I can explain this as am not that technically minded and I have never had a pc with windows 7

 

I have just purchased a new pc and have started to install my add ons, The first thing I wanted to do was install Ultimate Traffic 2, I followed the normal procedure, (UAC and anti virus off) and all appeared to have gone well but when i exited the sim back to the free flight screen it came up with an error box advising me that there is an error with windows.dll and then it shut down

My config file  only has the following changes highmemfix and smaller Papi lights/ widescreen=true.

 

am running windows 7 i7 4770K (4ghz) with GTx 770 2GB

 

Can anyone help me

 

 

 

 

 

[Jim Young 2,356]

with an error box advising me that there is an error with windows.dll and then it shut down

No such thing as a windows.dll so think you meant an error with Windows and must be shutdown.  It's very difficult to give you advice based solely on the info provided.  You need to download and run AppCrashView and copy and paste the latest crash results here.  The AVSIM CTD Guide, located under Hot Spots to the right of this forum, provides a link to the AppCrashView program.  The guide also has some excellent suggestions for troubleshooting (investigating) for the cause of your crash. 

 

Hope this helps.

 

Best regards,

[Dazkent 113]

Hello JIm

 

Thank for your reply, I have managed to download APPcrashview and Hopefully this is what you were looking for

 

Version=1
EventType=APPCRASH
EventTime=130422993923994102
ReportType=2
Consent=1
ReportIdentifier=dd0a94d7-c6f8-11e3-ad28-74d4351cea95
IntegratorReportIdentifier=dd0a94d6-c6f8-11e3-ad28-74d4351cea95
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=fsx.exe
Sig[1].Name=Application Version
Sig[1].Value=10.0.61637.0
Sig[2].Name=Application Timestamp
Sig[2].Value=46fadb14
Sig[3].Name=Fault Module Name
Sig[3].Value=window.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.61637.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=46fadb59
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00004d08
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
UI[2]=C:\FSX\fsx.exe
UI[3]=A fatal error occurred.
UI[4]=Windows can check online for a solution to the problem and try to restart the program.
UI[5]=Check online for a solution and restart the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\FSX\fsx.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80.DLL
LoadedModule[5]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\syswow64\GDI32.dll
LoadedModule[8]=C:\Windows\syswow64\USER32.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[17]=C:\Windows\syswow64\ole32.dll
LoadedModule[18]=C:\Windows\system32\apphelp.dll
LoadedModule[19]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[20]=C:\Windows\system32\UxTheme.dll
LoadedModule[21]=C:\Windows\system32\WINMM.dll
LoadedModule[22]=C:\Windows\system32\samcli.dll
LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[24]=C:\Windows\system32\MSACM32.dll
LoadedModule[25]=C:\Windows\system32\VERSION.dll
LoadedModule[26]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[27]=C:\Windows\system32\sfc.dll
LoadedModule[28]=C:\Windows\system32\sfc_os.DLL
LoadedModule[29]=C:\Windows\system32\USERENV.dll
LoadedModule[30]=C:\Windows\system32\profapi.dll
LoadedModule[31]=C:\Windows\system32\dwmapi.dll
LoadedModule[32]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[33]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[34]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[35]=C:\Windows\syswow64\urlmon.dll
LoadedModule[36]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[37]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[38]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[39]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[40]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[41]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[42]=C:\Windows\syswow64\normaliz.DLL
LoadedModule[43]=C:\Windows\syswow64\iertutil.dll
LoadedModule[44]=C:\Windows\syswow64\WININET.dll
LoadedModule[45]=C:\Windows\system32\MPR.dll
LoadedModule[46]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[47]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[48]=C:\Windows\AppPatch\AcSpecfc.DLL
LoadedModule[49]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
LoadedModule[50]=C:\Windows\system32\mscms.dll
LoadedModule[51]=C:\Windows\system32\DDRAW.dll
LoadedModule[52]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[53]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[54]=C:\Windows\syswow64\IMM32.dll
LoadedModule[55]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[56]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[57]=C:\Windows\syswow64\NSI.dll
LoadedModule[58]=C:\Windows\system32\msi.dll
LoadedModule[59]=C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL
LoadedModule[60]=C:\FSX\language.dll
LoadedModule[61]=C:\FSX\API.DLL
LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[63]=C:\FSX\ablscpt.dll
LoadedModule[64]=C:\FSX\flight.dll
LoadedModule[65]=C:\FSX\ai_player.dll
LoadedModule[66]=C:\FSX\acontain.dll
LoadedModule[67]=C:\FSX\controls.dll
LoadedModule[68]=C:\Windows\system32\DINPUT8.dll
LoadedModule[69]=C:\FSX\fsui.dll
LoadedModule[70]=C:\FSX\atc.dll
LoadedModule[71]=C:\FSX\facilities.dll
LoadedModule[72]=C:\FSX\demo.dll
LoadedModule[73]=C:\FSX\main.dll
LoadedModule[74]=C:\FSX\fe.dll
LoadedModule[75]=C:\FSX\util.dll
LoadedModule[76]=C:\FSX\simprop.dll
LoadedModule[77]=C:\FSX\g2d.dll
LoadedModule[78]=C:\Windows\system32\d3dx9_34.dll
LoadedModule[79]=C:\Windows\system32\d3dx10_34.dll
LoadedModule[80]=C:\Windows\system32\d3d9.dll
LoadedModule[81]=C:\Windows\system32\d3d8thk.dll
LoadedModule[82]=C:\FSX\g3d.dll
LoadedModule[83]=C:\FSX\panels.dll
LoadedModule[84]=C:\FSX\multiplayer.dll
LoadedModule[85]=C:\FSX\ui.dll
LoadedModule[86]=C:\FSX\sound.dll
LoadedModule[87]=C:\FSX\sim1.dll
LoadedModule[88]=C:\FSX\simscheduler.dll
LoadedModule[89]=C:\FSX\visualfx.dll
LoadedModule[90]=C:\FSX\window.dll
LoadedModule[91]=C:\FSX\terrain.dll
LoadedModule[92]=C:\FSX\weather.dll
LoadedModule[93]=C:\Windows\system32\DSOUND.dll
LoadedModule[94]=C:\Windows\system32\POWRPROF.dll
LoadedModule[95]=C:\FSX\symmap.dll
LoadedModule[96]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll
LoadedModule[97]=C:\Windows\system32\MSIMG32.dll
LoadedModule[98]=C:\FSX\xuipc.dll
LoadedModule[99]=C:\FSX\livingwater.dll
LoadedModule[100]=C:\FSX\fs-traffic.dll
LoadedModule[101]=C:\FSX\gps.dll
LoadedModule[102]=C:\Windows\system32\MSWSOCK.dll
LoadedModule[103]=C:\Windows\system32\SHFOLDER.dll
LoadedModule[104]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[105]=C:\Windows\system32\rsaenh.dll
LoadedModule[106]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[107]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[108]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[109]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[110]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[111]=C:\Windows\system32\wbemcomn.dll
LoadedModule[112]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[113]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[114]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[115]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[116]=C:\Windows\WinSxS\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9876.0_none_b7e610287b2b4ea5\MSXML4.DLL
LoadedModule[117]=C:\Windows\system32\dxgi.dll
LoadedModule[118]=C:\Windows\system32\d3d11.dll
LoadedModule[119]=C:\Windows\system32\nvd3dum.dll
LoadedModule[120]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[121]=C:\Windows\system32\D3DCompiler_34.dll
LoadedModule[122]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[123]=C:\Windows\system32\d3d10_1.dll
LoadedModule[124]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[125]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
LoadedModule[126]=C:\Windows\SysWOW64\dxdiagn.dll
LoadedModule[127]=C:\Windows\SysWOW64\d3d10.dll
LoadedModule[128]=C:\Windows\SysWOW64\d3d10core.dll
LoadedModule[129]=C:\Windows\system32\winbrand.dll
LoadedModule[130]=C:\Windows\system32\nvapi.dll
LoadedModule[131]=C:\Windows\system32\WTSAPI32.DLL
LoadedModule[132]=C:\Windows\system32\WINSTA.dll
LoadedModule[133]=C:\Windows\SysWOW64\gameux.dll
LoadedModule[134]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[135]=C:\Windows\SysWOW64\XmlLite.dll
LoadedModule[136]=C:\Windows\SysWOW64\wer.dll
LoadedModule[137]=C:\Windows\System32\Wpc.dll
LoadedModule[138]=C:\Windows\System32\wevtapi.dll
LoadedModule[139]=C:\Windows\System32\msxml6.dll
LoadedModule[140]=C:\Windows\system32\SAMLIB.dll
LoadedModule[141]=C:\Windows\system32\netutils.dll
LoadedModule[142]=C:\Windows\system32\uiautomationcore.dll
LoadedModule[143]=C:\Windows\system32\OLEACC.dll
LoadedModule[144]=C:\Windows\System32\MMDevApi.dll
LoadedModule[145]=C:\Windows\System32\PROPSYS.dll
LoadedModule[146]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[147]=C:\Windows\system32\RICHED20.DLL
LoadedModule[148]=C:\Windows\system32\HID.DLL
LoadedModule[149]=C:\Windows\system32\XInput9_1_0.dll
LoadedModule[150]=C:\Windows\system32\wdmaud.drv
LoadedModule[151]=C:\Windows\system32\ksuser.dll
LoadedModule[152]=C:\Windows\system32\AVRT.dll
LoadedModule[153]=C:\Windows\system32\msacm32.drv
LoadedModule[154]=C:\Windows\system32\midimap.dll
LoadedModule[155]=C:\Windows\system32\dinput.DLL
LoadedModule[156]=C:\Windows\System32\wship6.dll
LoadedModule[157]=C:\Windows\System32\wshtcpip.dll
LoadedModule[158]=C:\FSX\Modules\FSUIPC4.dll
LoadedModule[159]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[160]=C:\Windows\system32\WINNSI.DLL
LoadedModule[161]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[162]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[163]=C:\Windows\SysWOW64\api-ms-win-downlevel-shell32-l1-1-0.dll
LoadedModule[164]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[165]=C:\Windows\system32\Secur32.dll
LoadedModule[166]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[167]=C:\Windows\SysWOW64\mshtml.dll
LoadedModule[168]=C:\Windows\system32\msimtf.dll
LoadedModule[169]=C:\Windows\system32\msls31.dll
LoadedModule[170]=C:\Windows\system32\d2d1.dll
LoadedModule[171]=C:\Windows\system32\DWrite.dll
LoadedModule[172]=C:\Windows\system32\D3D10Warp.dll
LoadedModule[173]=C:\Windows\system32\MLANG.dll
LoadedModule[174]=C:\Windows\system32\ntmarta.dll
LoadedModule[175]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[176]=C:\Windows\system32\msadp32.acm
LoadedModule[177]=C:\FSX\GAUGES\737-400.DLL
Sec[0].Key=LCID
Sec[0].Value=2057
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft® Flight Simulator X
AppPath=C:\FSX\fsx.exe
 

[Jim Young 2,356]

The window.dll in the main FSX folder is used by FSX to take advantage of the capabilities of DirectX9. When using DirectX9, FSX calls on the window.dll module's functions to automatically minimize, maximize or restore the FSX window. For instance, the function 'WindowInit' is called to whether the window is currently minimized or maximized. The 'WindowFree' function can set the focus on the window and check whether the window has current focus. The dll has many more functions. I would first scan your system for corrupted files - http://pcsupport.about.com/b/2009/05/25/sfc-scannow-repairs-windows-files-the-easy-way.htm.

Make sure you run Windows Update to make sure Windows has the latest updates.

Run the DirectX Diagnostic Tool - Click on the Start button and click on the Run command (also located under Accessories). Type dxdiag and then hit the enter key. Check each page and make sure there are no errors. If you have Beta video card drivers installed, install the latest WHQL drivers.  If you have the latest WHQL video card drivers installed, reinstall them.

Hope this helps!
 

Best regards,

[Driver170 42]

hi firehawk44 thanks for that link above i had a few CTD and running that command prompt found a few corrupt files hopefully thats sorted it 

[Jim Young 2,356]

hi firehawk44 thanks for that link above i had a few CTD and running that command prompt found a few corrupt files hopefully thats sorted it 

Hopefully it helped!  Do not know how files get corrupted but they do.

 

Off topic a little but I wanted to give you a friendly reminder of our new signature policy.  We are not allowing specs or flight sim stuff in the signature anymore and are asking everyone to please use your profile.  More information can be found in my pinned topic - http://forum.avsim.net/topic/436632-new-signature-rules/ or in the signature rules located under the Forum tab above.  Again, just a friendly reminder.  Thanks for your cooperation.

 

Best regards,

[Dazkent 113]

Thanks for the advice Jim, I did a scan and all is clear and also ran DXdiag and all is fine. I uninstalled UT2 and reinstalled as administrator and all appears to be working fine now

 

kind regards

 

Darran