Fatal error starting FS2crew

[MattsF 0]

Hi,

 

 

I just installed iFly 737 and got the FS2Crew too, I run it on P3D.

 

I have installed and set-up like instructed (running config tool as admin etc)

 

First the mouse pointer doesn't become a hand when I run it over standby horizon (digitial layout)

but I can click anyway, but every time sofar P3D crashes. iFly it self works and it's only when

I load Fs2Crew.

 

In event viewer I get this message:

 

Log Name:      Application

Source:        Application Error

Date:          2014-06-28 12:05:40

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Matts-Dator

Description:

Faulting application name: Prepar3D.exe, version: 2.2.10437.0, time stamp: 0x533d6c08

Faulting module name: FS2AUDIO.dll, version: 0.0.0.0, time stamp: 0x4bb01ad3

Exception code: 0xc0000005

Fault offset: 0x0003ba97

Faulting process id: 0x1bf0

Faulting application start time: 0x01cf92b7d1b57c6b

Faulting application path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v2\Prepar3D.exe

Faulting module path: C:\Windows\system32\FS2AUDIO.dll

Report Id: c1f3756e-feab-11e3-88d0-08606e87ed5d

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-06-28T10:05:40.000000000Z" />

    <EventRecordID>12377</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Matts-Dator</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Prepar3D.exe</Data>

    <Data>2.2.10437.0</Data>

    <Data>533d6c08</Data>

    <Data>FS2AUDIO.dll</Data>

    <Data>0.0.0.0</Data>

    <Data>4bb01ad3</Data>

    <Data>c0000005</Data>

    <Data>0003ba97</Data>

    <Data>1bf0</Data>

    <Data>01cf92b7d1b57c6b</Data>

    <Data>C:\Program Files (x86)\Lockheed Martin\Prepar3D v2\Prepar3D.exe</Data>

    <Data>C:\Windows\system32\FS2AUDIO.dll</Data>

    <Data>c1f3756e-feab-11e3-88d0-08606e87ed5d</Data>

  </EventData>

</Event>

 

 

Could you please help me try and sort this out?

 

Regards

 

Matts

[ukflight 11]

Is it designed to work on P3D ? It does not appear on the list of P3D products on the FS2crew website.

[byork 2,258]

The error report is citing this module, which is ours:

 

FS2AUDIO.dll

 

Problem:  I'm getting a Crash to Desktop (CTD) when I load the host Aircraft, and the the error message refers to 'FS2AUDIO.DLL'.

Solutions:
 

1. If you have two sound cards running in parallel, disable one of them.
2. If you are running any program in the background that attempts to strip Digital Music Rights (DRM) from music, such as Tune Bite, Sound Taxi, Audials or Sound Bite, please disable them.  They interfere with FS2Crew's Audio Engine.  Some of these types of programs are legal in parts of Europe, but they are not legal in the United Sates.
3. Re-install FS2Crew again, but do not click 'cancel' during the install.  Wait for the install to finish.
4. If using a Creative Labs X-Fi Extreme Audio Sound Card, uninstall the latest driver and re-install the original driver off the CD that came with your Sound Card.  The latest driver conflicts with the FS2Crew Audio engine.  (If you no longer have your original driver disk, click here to download the original driver).
5. Sometimes users have corrupt system files/data on their Operating System.  They solved their problem by doing a clean re-install of their OS or by repairing their OS.  Follow this link to learn how to repair a corrupt Windows 7 installation.  You will need to go to the Windows Download Center and Download Windows 7, for example, with SP1 and install using the Update option.  You will need to re-activate Windows 7.
6. Sometimes users have corrupt versions of the FSX.CFG file.  Delete the FSX.CFG file.  It will re-build automatically when you load FSX.  Your FSX.CFG file is located here:

        7. Ensure the Trike is the default FSX aircraft on the Free Flight Screen.  NEVER USED SAVED SITUATION FILES!