forum alert Can Not Connect To Server - Authentication Issues

[crosswind 825]

Just a quick update:

Some of you have been experiencing some issues "Authenticating" the new patch and we have narrowed the issue down. While we get things sorted out, for those still experiencing problems, please contact our support department.

Once again we thank you for your continued support and apologize for this hiccup.


The Majestic Software Team.
Simeon Richardson.

[Stiller Water 232]

Hmmm, I try to authorize the update since 2 weeks - without success until now. And the majestic website is also unavailable.

Would be nice if there was another solution soon.

 

Thanks

Gerold

[Jazzfan 57]

Quoted from Crosswind of MJS, "If you require access to post on the Majestic forums, which is the preferred method for faster assistance, please forward to me via PM or to our support email your:
1.  Full Name
2.  Email address
3.  Vendor from which you purchased the MJC Q400
4.  Order Number

 

Jazz

[Stiller Water 232]

OK, I have found the reason for my trouble: I tried to install version 1.008 - which was already installed. Confusingly, the error message always was "can not connect to server" - which is obviously misleading.

 

Now I started with 1.009, followed by 1.010, and this worked smoothly.

 

Have a good weekend!

Gerold