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DrTeeth

Activation issue

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Hi,

 

Captain Sim support is no help on this issue. Their idea of support is to cancel a ticket, not answer the question and point on in the direction of an irrelevant KB article. There is no way to have a dialogue and get the issue fixed either.

 

FSX with acceleration pack, win 7 - x64. UAC disabled. ESET NOD32 AV.

 

Only some of my Captain Sim planes do not display correctly and I have discovered that this is due to a problem with activation. I have uninstalled the affected aircraft, cleared the relevant registry entries and reinstalled the aircraft from a fresh download.

 

At no time during the install do I get propmpted for any order information so I cannot mactivate online nor offline either.

 

How can I force a re-activation?

 

TIA,

 

DrT

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Hmm..I would pull out all the stops.

 

Uninstall all traces again. Download a fresh plane .exe install file. Disable all spyware, firewalls, virus and background junk. Temporarily bypass your router by physically connecting computer directly to cable/dsl modem. Make sure you have internet connect before running .exe and start .exe with Run as Administrator.

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