Is this a scam?

[Driver170 42]

i have been using the NGX for sometime now and i have registered it but when i go to select my plane this comes up -

 

 

 https://www.dropbox.com/s/1at6xvb77ip76o9/Untitled.png

[Jetman67 517]

Looks legit seen that before with pmdg products

[Ray Proudfoot 8,944]

That's perfectly normal. It's to ensure all purchases are legitimate.

[Driver170 42]

ok and when i go to select the ng i get a CTD 

 

i have entered my key 5 times and its not taking it

em ok but its not taking my key though on my box?

[shamrockflyer 647]

Contact PMDG directly through a support ticket. They will be sure to help you out! 

[Driver170 42]

done

[Driver170 42]

well told to type in my key, but sorry i have been trying that all night last night and today. what a joke. looks like a re-install

[scandinavian13 5,192]

well told to type in my key, but sorry i have been trying that all night last night and today. what a joke. looks like a re-install

 

Running the sim as an administrator?

[Driver170 42]

Yeh set it as run as admin in properties!

 

I will try right click run as admin and report back

[Driver170 42]

Just started to work again, whats going on?

[pete_auau 1,157]

Fsx gremlins at work don't you love them

[Rocky_53 1,579]

It may be some malware issue that's 'messing' around with your system, only a thought. If you haven't already done so, install and run Malwarebytes.

[Driver170 42]

Rickliffe

 

I have just removed viruses with this -

 

http://www.emsisoft....n/software/eek/

 

rogue.win32.fakeAV (A) 1 registry key

 

Adware.win32.adhere (A) 1 registry key

 

trojan.html.fakealert. p (

 

 

Those were prob causing windows to crash and its been a day now

 

GREMLINS lol

 

So after all this was a scam haha i was right in my instincts.

 

And its shocking how PMDG never recognised this even though i took screen shots of the ugly looking window asking for a key. It was just a white little box kinda like the old windows classic looking grey square box.

 

Going to right to them and ask why they didn't even bother to look at my dropbox i paste to them.

[~Craig~ 10]

If it's the image in your original post here, that is the legitimate box that you need to enter your Serial Key in to.

To say again, the image in your original post here is not a scam it is the genuine box that you enter you're NGX Serial Key in to, after first purchasing.

It sounds like the virus(es) you had may have messed with your Registry.    As far as I know, that Serial Number box only pops up if the PMDG authentication certificate/key have not been stored in registry.

The virus fix that you did probably restored your registry  = problem solved.

 

I don't really get why you're annoyed with PMDG.   You had a virus and it affected the authentication of your NGX;   don't really see how that is PMDG's fault....

[Driver170 42]

Just i never received this box when activating the NGX it was from the installation!

 

So glad its all resolved now

 

Well back to flying now