PMDG Extended Download Service.

[jamesman8 0]

So I had purchased the 777-200 back in, July, or June. I bought the extended download service as well, to be safe. My computer had died(Hard drive completely fried) and lost all of my data. I just re installed FSX, and my download link for the 777 is expired. I cannot find a section on support for this, so I was wondering where I can get a new download link (I still have my activation key)  

 

 

 

Sincerely, James Muratore

                 (Purchased under the name Anthony Muratore)

[downscc 1,327]

Full names are required here; also, if you provided your name a PMDG moderator would be able to help.

 

However, your solution is provided in the email you got from PMDG when you purchased the EDS. Open a trouble ticket at product support and they will help you out.  The links to product support are listed twice on their home page, and is: http://support.precisionmanuals.com/Main/Default.aspx

[jamesman8 0]

Full names are required here; also, if you provided your name a PMDG moderator would be able to help.

 

However, your solution is provided in the email you got from PMDG when you purchased the EDS. Open a trouble ticket at product support and they will help you out.  The links to product support are listed twice on their home page, and is: http://support.precisionmanuals.com/Main/Default.aspx

Thats very helpful down, however I have just recently also cleared all my emails out of my inbox(I had over 1000). If it helps, the name it was purchased under was Anthony Muratore

[HUSSAR 261]

James, you can access your extended download via your PMDG account, it expires after a year.  

 

Do yourself a favor and use an external HD or USB stick to save your installers onto and you'll never have to worry about extended download or the hassle of having to re-download your purchases.

[jamesman8 0]

James, you can access your extended download via your PMDG account, it expires after a year.  

 

Do yourself a favor and use an external HD or USB stick to save your installers onto and you'll never have to worry about extended download or the hassle of having to re-download your purchases.

Where from the website on my account? I have looked on every account tab.

[pete_auau 1,152]

http://www.precisionmanuals.com/

 

On the top of this page you will see account   click the log in  and it will take you to your account details on what you have purchased etc

[oskiatl 27]

I have tried to use my extended download, and all the links have expired, what should I do?

[scandinavian13 5,192]

I have tried to use my extended download, and all the links have expired, what should I do?

 

If it's within a year, just submit a ticket and we'll reactivate them. I'd do it for you, but I can't see your full name...

 

Hint, hint...

[oskiatl 27]

Already done, thanks Kyle.

[RollingRock 22]

EDIT:

Saw in Robert's FSX-SE update that you guys prohibit discussion or questions of the redownload policy so removed this post to respect those wishes.