Jump to content
Sign in to follow this  
feartioli

Extra Activations Exceeded for PMDG 777

Recommended Posts

8 minutes ago, Alexandre Mendes Souza said:

Going to buy a new one. It's ok.

Not sure where you're getting that from but Kyle has not once even hinted that you'll need to re-purchase.


Mark Flynn

--

1hxz6d.jpg

Share this post


Link to post
1 minute ago, scandinavian13 said:

Do not buy a new one. As I stated in my last post, we are not denying you more activations. I never said that here, and I never said that in my response back to you yesterday. I had a simple question: why so many activations in such a short period of time? If I was dissatisfied with the response, I would've responded and explained why. I never told you that we wouldn't return the key, though, and I definitely never told you to purchase the aircraft again.

Please be mindful of the discussion we're having. If I ask a question, I simply need a response to the question (without the assumption that I'm accusing you of anything). From there, we can continue the discussion, and the necessary steps to resolve the issue.

I bought a new computer, after everything installed, it was defective, it was changed again, formatted and everything installed. Like I said, I thought I just needed to uninstall the program, my mistake. Now I know about the FMC. This has already been explained in the support, it was a series of hardware problems. I am already solving the problem by myself, as I have the old computer, I thought of a solution. Do not worry about it anymore.

Best regards

Share this post


Link to post
7 minutes ago, Mark1102 said:

Not sure where you're getting that from but Kyle has not once even hinted that you'll need to re-purchase.

Yes, you're right. I just want to fly the plane, Kyle has not once hinted that i need to re-purchase. The support says that in my ticket !

Share this post


Link to post
3 minutes ago, Alexandre Mendes Souza said:

Yes, you're right. I just want to fly the plane, Kyle has not once hinted that i need to re-purchase. The support says that in my ticket !

No. It does not.

Yesterday's response was:

"This license shows that it has been activated on three different computers within 6 months. Why is this? The license allows for installations on up to two personal computers, for your own personal use. There is a license return function in the case you need to change to a new computer, or have purchased new hardware."

Nowhere in there does it mention that you need to purchase a new key.


Kyle Rodgers

Share this post


Link to post

I've returned one of your activations.

In the future, if we ask a question, please simply just answer it to the best of your ability. As I mentioned, if something seems out of sorts, we'll ask you. There's a huge difference between me saying "this license shows that it has been activated on three different computers within 6 months - I'm not giving you more activations" and "this license shows that it has been activated on three different computers within 6 months - can you explain this?"

The support ticket was the latter. My response here was also the latter.

I wanted to give you a chance to explain what I was seeing. That's all I needed.

  • Upvote 1

Kyle Rodgers

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    53%
    $13,405.00 of $25,000.00 Donate Now
×
×
  • Create New...