voxatc support down?

[bmaik 11]

Hi, after sending 5 email support queries to voxatc support via different channels (support@voxatc.com, info@voxatc.com, website form) without getting an answer I ask myself whether others are experiencing the same problem. This seems strange to me regarding the fact that Vox support enjoys an excellent reputation.

 

Thanks for any clarification, bmaik

[zmak 331]

It usually takes me 7 days for a response. Its almost like he has a timer on them. I will never understand why he doesn't come here and be seen because that would lead to a huge spike in sales but this is why geeks are geeks and sales people usually aren't..

[Poppet 703]

It usually takes me 7 days for a response. Its almost like he has a timer on them. I will never understand why he doesn't come here and be seen because that would lead to a huge spike in sales but this is why geeks are geeks and sales people usually aren't..

Lol. I know, not a very helpful post but that made me laugh:)

[MarioB 4]

It usually takes me 7 days for a response. Its almost like he has a timer on them. I will never understand why he doesn't come here and be seen because that would lead to a huge spike in sales but this is why geeks are geeks and sales people usually aren't..

 

I ceratinly agree that it would be be beneficial for him to come here.

 

Regarding support, I already sent him 5 or 6 questions via his website. If I contact him on weekends I always get an answer on Monday, if it's on weekdays, I get the response the next day, systematically. That is my bit anyway. Maybe his site is down.

 

Bmaik, the only download i have from his links are 6.50.

[bmaik 11]

Mario,

 

can you send me version 6.50? That would be better than nothing, because that's the one I skipped. Many thanks, bmaik

[watin 8]

Just change 6.51 in 6.50 in the download link

[specialist 51]

Why would you want to go back a version? What's wrong with version 6.51?

[MarioB 4]

Mario,

 

can you send me version 6.50? That would be better than nothing, because that's the one I skipped. Many thanks, bmaik

 

OK we'll do when I get home around 1600 MST

[MarioB 4]

bmaik here is the link..

 

http://www.voxatc.net/650/VoxATCInstall.zip

[bmaik 11]

Thank you Mario and watin for your valuable help.

 

unfortunately both versions (6.50/6.49) give me winds calm in both the departure and the arrival atis, no matter where I am and what winds are actually set by ASNext. I have no clue what could cause this and do not get an answer from vox aupport at all (it's over a week now since i have written my first email to vox support)