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aldridgem

RAAS not working with PMDG 777 SP1d and above

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Hi Bryan,

 

Wondered if you have anymore insights into why RAAS is being problematic with the latest T7 update with FSX (not SE)?

 

Last week I updated my T7 installation from SP1c status to the latest update released by PMDG and along with this came the problem of RAAS not working.

 

Here's the error log file:-.

 

Searching for Flight Simulator's Main Window...
Retrieving Flight Simulator's Path and Version...
It's a supported Flight Simulator...
Retrieving RAAS Pro version...
Reading the INITIALIZATION file...
Searching for SIMCONNECT.DLL...
The SIMCONNECT.DLL file has been FOUND!...
The SIMCONNECT.DLL has been LOADED SUCCESSFULLY!...
Attempting to connect to the Flight Simulator...
CONNECTED! to Flight Simulator...
Initializating RAAS system...
LOG EVENT -> R4.CSV file found....
LOG EVENT -> SCHEMA.INI file found....
LOG EVENT -> Reading SCHEMA.INI file....
LOG EVENT -> FAILED in create Connection object....
LOG EVENT -> Operation FAILED! - Error code: 0x80004002....
Building sound sets list...
Sound set(s) FOUND!...
Building profiles list...
Openning DEFAULT profile...
Unloading PREVIOUS sounds set...
Loading CURRENT sounds set...
Sounds set LOADED SUCCESSFULLY!...
Initializating TOKEN variables...
Creating profile font...
LOG EVENT -> Initialize COM....
Unloading PREVIOUS sounds set...
Loading CURRENT sounds set...
Sounds set LOADED SUCCESSFULLY!...
Unloading PREVIOUS sounds set...
Loading CURRENT sounds set...
Sounds set LOADED SUCCESSFULLY!...

 

I did some troubleshooting this morning and I am fairly sure this has something to do with the latest RAAS update installed as part of the latest T7update.

 

I did the usual troubleshooting making sure RAAS is in the DLL.XML, the sound set to stereo only, the Audio test working and the Master switch set to ON, RAAS enabled via the FMC equipment options but alas RAAS will not work with the latest T7 update installed.I even tried a full uninstall of the PMDG T7 (everything!) and uninstalled RAAS including folders in FSX and in App data but still no joy after re-installing the latest T7 updates.

 

So I re-installed just the PMDG T7 base package (RTM) followed by the SP1c update again, and RAAS was working straight away. In this case the error log reads fine.... and audio works well. No errors being reported. Basically the only change here is running the latest T7 update and then RAAS will not work on my system.

 

 

Searching for Flight Simulator's Main Window...
Retrieving Flight Simulator's Path and Version...
It's a supported Flight Simulator...
Retrieving RAAS Pro version...
Reading the INITIALIZATION file...
Searching for SIMCONNECT.DLL...
The SIMCONNECT.DLL file has been FOUND!...
The SIMCONNECT.DLL has been LOADED SUCCESSFULLY!...
Attempting to connect to the Flight Simulator...
CONNECTED! to Flight Simulator...
Initializating RAAS system...
LOG EVENT -> R4.CSV file found....
LOG EVENT -> SCHEMA.INI file found....
LOG EVENT -> Reading SCHEMA.INI file....
LOG EVENT -> DATABASE CONNECTED!....
Building sound sets list...
Sound set(s) FOUND!...
Building profiles list...
Openning DEFAULT profile...
Unloading PREVIOUS sounds set...
Loading CURRENT sounds set...
Sounds set LOADED SUCCESSFULLY!...
Initializating TOKEN variables...
Creating profile font...
LOG EVENT -> Initialize COM....

 

Any chance to do some more troubleshooting on this??? What seems to be the issue is RAAS is no longer finding the database. The r4.CSV file is present though. This morning I did run Makerunways again just for the fun of it but again latest T7 update does not work but the SP1c update does. Let me know if I can be of assistance here in tracking this issue down?

 

 

Cheers

Mark
 

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Any chance to do some more troubleshooting on this??? What seems to be the issue is RAAS is no longer finding the database. The r4.CSV file is present though. This morning I did run Makerunways again just for the fun of it but again latest T7 update does not work but the SP1c update does. Let me know if I can be of assistance here in tracking this issue down?

 

Please send me a Support Ticket.

 

We have a new version of RAAS, not yet released, which should help you.

 

Best,

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Just a quick update...

 

Bryan sent me a new .DLL today and this fixed RAAS in the latest PMDG T7 update (v 1.10.6942). The sounds are now working again and the error message in the log file has now disappeared.

 

Once again, great support from Bryan! :dance:

Much appreciated.

 

Cheers

Mark

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