I have no orderID found for my PMDG 737 NGX(CD/DVD)

[xJan45x 0]

Hello Guys,

I have today reinstall my FSX because constantly crashing. At first i have my PMDG 737 NGX and PMDG 777 in the fmc unregisted. After this i uninstall all another Addons. After my FSX is now ready for use. I install the pmdg 737 ngx is was no problem. Start my FSX select the airport, weather, time and the pmdg 737 ngx house livery. The Activation Box open and i put in my key from the CD. I have bought the pmdg in the shop near the my house. After i press "Okay" i get an error message this say "Ident..... You have the maximum activation limit read" or so. I would send pmdg an ticket for the license reactivation. I filled out all box except the OderID. I think the orderid this an id to ident this is my product. But i have not found an 5 - 6 digits Number on my PMDG 737 NGX CD. 

Can samebody say me who i found this orderID?

Or gived an another solution for this problem?

 

Thanks.

(Sorry for the bad english, i came from germany and english is not my favorite school subject)

[pcubine 143]

If the NGX is on a CD/DVD, Aerosoft is the publisher no matter where you purchased the CD/DVD. I think in a case like this your would need to contact their Technical Support to get your issue solved. See if this website might help you - http://en.shop.aerosoft.com/eshop.php?action=news_detail&news_id=64. Click on the German flag in the upper right to see the page in German language.

[xJan45x 0]

At first thank you!

On the CD, this the Aerosoft Logo. Can i contact Aerosoft via E-Mail. Or should i create an Topic in the Support Form German? What is better?

[ubersu 78]

Your best course is to email Aerosoft support.  Don't worry about language - many of the folks there speak German.

 

David Jones

[xJan45x 0]

Should write the e-mail in german or in english?

[pcubine 143]

Write in German. That's where they are located. They will understand you.

[xJan45x 0]

Thank you all. I try this tomorrow.

[scandinavian13 5,192]

 

 

After i press "Okay" i get an error message this say "Ident..... You have the maximum activation limit read" or so.

 

Dieser Meldung ist von PMDG, und müsst bei PMDG lösen werden. Geh nach http://support.precisionmanuals.com/Main/ und send wir ein Support Ticket mit deiner Activation Code im text.

 

NB - es ist ein Forum Reglung dass du in jeden post dein Name schreiben.

 

Entschuldige bitte - ich verstehe Deutsch viel bessere als ich schreibe.