Pro-atc X losing sync/comms

[tutmeister 695]

Anyone know how to make pro atc catch up with you?

Sometimes it loses where you are up to and keeps asking you to acknowledge. Is there a way to get it to move to the next step without having to restart everything? Tried 3 times tonight and the furthest I got before I gave up was asking for clearance on finals into egll and it kept asking me to acknowledge so I landed anyway lol. But then you can't get handed off. Very frustrating because apart from that it vectored me in nicely.

 

Chris

[Freaknout 11]

If it's asking you to acknowledge have you got your radios tuned?

[Jim Young 2,356]

Yes, it sounds like you missed a waypoint so you click on 1 and then select (I think) other options and then select go to (whatever is the next waypoint in your flightplan). This way you will not have to turn around and go back to the waypoint you missed. If you miss a waypoint in ProATC's flight plan (not yours), then you will get an issue like this.

 

Best regards,

[tutmeister 695]

Yes radios tuned and I've tried numerous times including switching to a different frequently and then back. I know they are tuned because i can speak to then first. It is intermittent but 3 flights tonight have had problems. It isn't a waypoint issue as the first time it happened I had pushed and was asking to taxi!

To make sure it wasn't I used proatc to make a flight plan instead of importibg one from pfpx and then imported it into the fmc. I then flew the exact plan it was expecting.

Also the one on finals wasn't a way point or radio issue as I was on finals when i asked and got clearance but it wouldn't let me acknowledge.

Thanks for the suggestions guys. I love the software and improvements in this latest release but I seem to have more of these problems than the previous one.

 

Chris

[Bobsk8 12,576]

Are you looking at the moving map? Sounds like you are missing waypoints.  

[tutmeister 695]

No it's not a waypoint thing bob, it happens sometimes before I've even taken off. Last night I ased for push and then couldn't acknowledge the instructions. Not every time bit it's random enough to really take the fun out of it.

 

Chris

[ailchim 206]

Two things to look for:

 

• I think the various Navigraph FMS data sets are either not entirely consistent bewtween the different versions or are interpreted differently by the host systems.  Occasionally I see additional waypoints in an airway in ProATC-X compared to PMDG or vice versa.   Check that each waypoint listing is identical and be prepered to do a "direct to" request to bridge any gaps.  ProATC-X allows you to "direct to" all the way to the last waypoint in your STAR (or the first, I forget which) but it won't allow you to "direct to" waypoints after that.  It sounds as though your ProATC-X had lost sync but it didn't become evident until you got into and beyond the STAR,
• Updates are now automatic.  Check the folder settings after each update: my ProATC-X crashed altogether after the latest update and I found it was saving and referring to flightplans in an FSX/SE folder when I'm actually using old style FSX.  I don't why that would make a difference (or where the FSX/SE folder came from as I've never used it) but having corrected it, my next flight worked flawlessly.   

[Rusty10 5]

Have you enabled 'First Officer to tune radios' ?

[Bobsk8 12,576]

To get this fixed, post this question on the Pro ATC forum along with the log file from a flight where this happened, and they will be able to tell you what is going on. 

[tutmeister 695]

Russ - No I manually tune radios as I have hardware radios so want to avoid automation if possible.

 

Bob - I have already registered on the site and posted, Ill take a look at the log when I get home.

 

Ailchim - I will recheck updates and my navigraph data.

 

Thanks for all the suggestions.

 

Chris