lost activation after Windows 10 update

[francisleung 5]

Yesterday, I updated my Windows 10 to Version 1511, build 10586.36 and now the T7 said I don't have a valid licence code. When I enter the activation code, the system said cannot connect to the server. Any quick help before I submit a ticket or will revert back to previous Windows?

 

Francis Leung

YMML

[francisleung 5]

BTW, I've tried uninstall and reinstall the base package 1.10.6492 still unable to re-register with my activation code.

 

Francis

[Richard Sennett 2,499]

As far as I know there is no activation code anymore in windows 10 you use a sign in name and password - my insider account is what I use to install windows 10

 

http://windows.microsoft.com/en-us/windows-10/activation-in-windows-10

 

Reset password link also

 

https://account.live.com/password/reset

 

This may help also - see post by joonjun second to last post

 

http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/windows-10-password/768cbe5b-1ab0-446b-a11d-3310fa825c2f

[francisleung 5]

Thanks for the reply. You misunderstood me I did not lose my windows activation but the PMDG T7 activation after windows update. Now I've re-activate the T7 so all is working well. However, not sure if PMDG would consider that I've activated the T7 on a new computer and reduce my activation count or not. In fact, it was not a new computer but with OS updated.

 

Francis

[Richard Sennett 2,499]

Thanks for the reply. You misunderstood me I did not lose my windows activation but the PMDG T7 activation after windows update. Now I've re-activate the T7 so all is working well. However, not sure if PMDG would consider that I've activated the T7 on a new computer and reduce my activation count or not. In fact, it was not a new computer but with OS updated.

 

Francis

 

Hi glad you got it sorted out - should have read your post better - I think you are only allowed about 3 installs and then you have to send an e-mail to have you your serial number re-instated 

[downscc 1,327]

Hi glad you got it sorted out - should have read your post better - I think you are only allowed about 3 installs and then you have to send an e-mail to have you your serial number re-instated 

Please do not suggest contacting PMDG via email, it's just not possible. Any authentication problems can be sorted out with PMDG at their web support portal: http://support.precisionmanuals.com

[Richard Sennett 2,499]

Yes thats what I meant - submit a ticket - thought that was common knowledge