Operations Center crashes

[Tango777 4]

Out of the blue now, Everytime I open the operations center it crashes in about 10 seconds. The error box that popped up said for me to copy to clipboard and paste for help. So does anyone know what is happening here?

 

 

 

An exception has occured!

 

Additionally, a log file has been created at:

c:\users\brandon\appdata\roaming\pmdg\pmdg operations center\PMDG Operations Center.log

Please attach this file to better help us fix this issue.

 

The application will now exit.

 

05/17/16 01:33:18     Exception:  Access Violation at 0x73B9DD6B

73B20000  C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\COMCTL32.dll  +0007DD6B  (3FC0000, 73B9D040, 727530)

73B20000  C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\COMCTL32.dll  +00079E55  (3FC0000, 73B9D040, 727530)

73B20000  C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\COMCTL32.dll  +00077EDF  (140738, 1073, 3)

77020000  C:\WINDOWS\SYSTEM32\USER32.dll  +000384F3  (140738, 1073, 3)

77020000  C:\WINDOWS\SYSTEM32\USER32.dll  +00016C40  (73B97E90, 140738, 1073)

77020000  C:\WINDOWS\SYSTEM32\USER32.dll  +000169D7  (73B97E90, 0, 1073)

73B20000  C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\COMCTL32.dll  +00099CC0  (73B97E90, 140738, 1073)

73B20000  C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\COMCTL32.dll  +00099CA6  (1073, 3, 3FC0000)

 

brandon garcia

 

[Tango777 4]

Since no one has viewed my post here I take it that I am supposed to make a support ticket for this problem?

 

brandon garcia

[downscc 1,327]

Since no one has viewed my post here I take it that I am supposed to make a support ticket for this problem?

 

brandon garcia

Good idea, Brandon.  Note this is a user forum, and the ticket system is direct PMDG support.  If you need help from PMDG use a ticket.

[Tango777 4]

Good idea, Brandon.  Note this is a user forum, and the ticket system is direct PMDG support.  If you need help from PMDG use a ticket.

Dan,

 

Thanks for the post. I will go the route of the ticket system.

 

brandon garcia

[Tango777 4]

Alrighty. Ticket submitted yesterday.

 

brandon garcia