New registration key

[Yemodae 0]

Having to reinstall several time the PC12 after HDD crash, windows 10 upgrade, P3D FSX-SE install and other installation problems, now the installer show a message that i have used the registration key too many time. I bought this plane from the flightsimstore on december 2014 order #FSS0337287. I asked them and they send me to this forum. How can i get a new registration key please ?

Thank you.

 

[TPerson 15]

That doesn't sound right.  From the FlightSim Store Support Centre link at the bottom of the webpage:

 

Error #40: Activation limit has been exceeded. Please contact The FlightSim Store for assistance.

The customer has exceeded their validation limit and will need their validation log reviewed and cleared before they will be able to re-validate their installation.

 

Submit a ticket and ask them to reset your activations.

 

Todd

[Yemodae 0]

 

JUN 03, 2016  |  11:11PM EST

Andres - The FlightSim Store replied:

hi Claude,

Yes that is very common with Carenado products

You will need to contact Carenado via: http://www.avsim.com/forum/357-the-carenado-support-forum/ so they can reset your registration key

Regards

Andres Bottino

_____________________________________

T h e F l i g h t S i m S t o r e

web : http://www.flightsimstore.com

email : support@flightsimstore.com

phone : +61 2 4296 1641

fax : +61 2 8572 8203

Thank you for answering. That's the answer i had from FlightSimStore.

 

I will try again.

 

Edit

 

The error i have is 403.

 

https://imageshack.com/i/plMdZ589p

[TPerson 15]

Why don't you try contacting Carenado directly.

 

Main website:  http://www.carenado.com/CarSite/Portal/index.php

 

Carenado Support:  https://carenado.zendesk.com/hc/en-us

 

Todd