Error updating database "MSCOMCTL.OCX"

[dpierres 0]

I just purchased a subscription to realnavdata.

 

I’m getting an error when trying to update the database. It show the progress reach 100% then I get an error about “MSCOMCTL.OCX or one of its dependencies not correctly registered”

I did some researching on my own and tried to register it through a command prompt with no luck following the instructions at... 

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/component-mscomctlocx-or-one-of-its-dependencies/4ae4dfc4-4a67-4927-990e-489cdb070efb?auth=1 

 

• 430/530 showing as activated
• P3D V3.3
• Windows 10 64bit
• The gps is installed in the A2A C172/C182 and shows up and functions just fine with an outdated database.

 

I’m not sure what I’m supposed to do to fix this. 

I appreciate any help.

[WarpD 824]

You need to contact the support department (via email) for this... provide the same information.

[dpierres 0]

Thanks. Received email with remote desktop instructions, awaiting coordination for time frame. 

 

While waiting for an email response, I was able to correct the issue myself. 

 

solution...

 

Run the mindstar installer and select remove software

Reinstall the software then run the activation and Re-Activate

 

Doing this fixed the above problem. I was able to download the latest cycle and now my database is up to date.