How to contact Carenado Support? (Ticket support not working)

[Aquilam 0]

I'm a long-time Carenado customer and I'm trying to contact them via their online support ticket system (https://carenado.zendesk.com/hc/en-us). Unfortunately their system is unresponsive--it won't accept my existing support account login nor allow me to create a new one (though in each case it tells me that it's sent me an e-mail, and I do not use a spam filter). 

 

This is frustrating. Any other way to contact Carenado?

 

Thanks.

[Aquilam 0]

And now I'm connected to Carenado support. Apparently when zendesk says they'll be sending you a registration e-mail immediately that means in about three hours.