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Humberside

Kernelbase.dll

By Humberside, in Crash To Desktop (CTD) Forum

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Humberside    6

Humberside
Posted

Hi All,

 

My P3D was working fine until the other day when I started getting numerous CTDs involving kernelbase.dll, I know there isn't a definite fix but I have reinstalled my drivers and started a new profile on my PC, I've downloaded AppCrashViewer and this is the last report, please can you decipher it and help find a solution please. I get the errors in Aerosoft and Majestic aircraft but not PMDG.

 

Version=1
EventType=APPCRASH
EventTime=131267142188264726
ReportType=2
Consent=1
UploadTime=131267142188764754
ReportIdentifier=7273119c-c6b8-11e6-86bb-e03f49171445
IntegratorReportIdentifier=7273119b-c6b8-11e6-86bb-e03f49171445
WOW64=1
Response.BucketId=1190334047
Response.BucketTable=25
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Prepar3D.exe
Sig[1].Name=Application Version
Sig[1].Value=3.4.14.18870
Sig[2].Name=Application Timestamp
Sig[2].Value=581239e2
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.23572
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=57fd0379
Sig[6].Name=Exception Code
Sig[6].Value=e0434352
Sig[7].Name=Exception Offset
Sig[7].Value=0000c54f
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
UI[2]=D:\P3D V3.4\Prepar3D.exe
UI[3]=A fatal error occurred.
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=D:\P3D V3.4\Prepar3D.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\ole32.dll
LoadedModule[15]=D:\P3D V3.4\api.dll
LoadedModule[16]=C:\Windows\system32\Cabinet.dll
LoadedModule[17]=C:\Windows\system32\MSWSOCK.dll
LoadedModule[18]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[19]=C:\Windows\syswow64\NSI.dll
LoadedModule[20]=C:\Windows\system32\WINHTTP.dll
LoadedModule[21]=C:\Windows\system32\webio.dll
LoadedModule[22]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\COMCTL32.dll
LoadedModule[23]=C:\Windows\system32\WINMM.dll
LoadedModule[24]=C:\Windows\system32\VERSION.dll
LoadedModule[25]=C:\Windows\syswow64\IMM32.dll
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[28]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[29]=D:\P3D V3.4\acontain.dll
LoadedModule[30]=D:\P3D V3.4\ai_player.dll
LoadedModule[31]=D:\P3D V3.4\atc.dll
LoadedModule[32]=D:\P3D V3.4\demo.dll
LoadedModule[33]=D:\P3D V3.4\controls.dll
LoadedModule[34]=C:\Windows\system32\HID.DLL
LoadedModule[35]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[36]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[37]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[38]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[39]=D:\P3D V3.4\flight.dll
LoadedModule[40]=D:\P3D V3.4\facilities.dll
LoadedModule[41]=D:\P3D V3.4\fe.dll
LoadedModule[42]=C:\Windows\syswow64\USERENV.dll
LoadedModule[43]=C:\Windows\syswow64\profapi.dll
LoadedModule[44]=D:\P3D V3.4\main.dll
LoadedModule[45]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[46]=D:\P3D V3.4\DIS.dll
LoadedModule[47]=D:\P3D V3.4\g2d.dll
LoadedModule[48]=D:\P3D V3.4\mplEasyBlendSDKDX11.dll
LoadedModule[49]=C:\Windows\system32\d3dx11_43.dll
LoadedModule[50]=C:\Windows\system32\MSVCP120.dll
LoadedModule[51]=C:\Windows\system32\MSVCR120.dll
LoadedModule[52]=C:\Windows\system32\D3DCOMPILER_43.dll
LoadedModule[53]=C:\Windows\system32\MFReadWrite.dll
LoadedModule[54]=C:\Windows\system32\MFPlat.DLL
LoadedModule[55]=C:\Windows\system32\AVRT.dll
LoadedModule[56]=C:\Windows\system32\dxgi.dll
LoadedModule[57]=C:\Windows\system32\dwmapi.dll
LoadedModule[58]=C:\Windows\system32\d3d9.dll
LoadedModule[59]=C:\Windows\system32\d3d8thk.dll
LoadedModule[60]=C:\Windows\system32\d3d11.dll
LoadedModule[61]=D:\P3D V3.4\D3DCOMPILER_47.dll
LoadedModule[62]=C:\Windows\system32\OPENGL32.dll
LoadedModule[63]=C:\Windows\system32\GLU32.dll
LoadedModule[64]=C:\Windows\system32\DDRAW.dll
LoadedModule[65]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[66]=C:\Windows\system32\d3dx9_43.dll
LoadedModule[67]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[68]=D:\P3D V3.4\d3dcsx_47.dll
LoadedModule[69]=D:\P3D V3.4\g3d.dll
LoadedModule[70]=D:\P3D V3.4\multiplayer.dll
LoadedModule[71]=C:\Windows\system32\DSOUND.dll
LoadedModule[72]=C:\Windows\system32\POWRPROF.dll
LoadedModule[73]=D:\P3D V3.4\panels.dll
LoadedModule[74]=D:\P3D V3.4\sim1.dll
LoadedModule[75]=D:\P3D V3.4\pdk.dll
LoadedModule[76]=D:\P3D V3.4\simscheduler.dll
LoadedModule[77]=D:\P3D V3.4\simprop.dll
LoadedModule[78]=D:\P3D V3.4\util.dll
LoadedModule[79]=D:\P3D V3.4\terrain.dll
LoadedModule[80]=D:\P3D V3.4\weather.dll
LoadedModule[81]=D:\P3D V3.4\sound.dll
LoadedModule[82]=D:\P3D V3.4\audiere.dll
LoadedModule[83]=D:\P3D V3.4\window.dll
LoadedModule[84]=D:\P3D V3.4\visualfx.dll
LoadedModule[85]=D:\P3D V3.4\symmap.dll
LoadedModule[86]=C:\Windows\system32\MSACM32.dll
LoadedModule[87]=D:\P3D V3.4\fs-traffic.dll
LoadedModule[88]=D:\P3D V3.4\livingwater.dll
LoadedModule[89]=D:\P3D V3.4\menus.dll
LoadedModule[90]=C:\Windows\system32\DINPUT8.dll
LoadedModule[91]=D:\P3D V3.4\gps.dll
LoadedModule[92]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[93]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[94]=D:\P3D V3.4\language.dll
LoadedModule[95]=C:\Windows\system32\uxtheme.dll
LoadedModule[96]=C:\Windows\system32\MSXML6.DLL
LoadedModule[97]=C:\Windows\system32\bcrypt.dll
LoadedModule[98]=C:\Windows\system32\ntmarta.dll
LoadedModule[99]=D:\P3D V3.4\uiInterface.dll
LoadedModule[100]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[101]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[102]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[103]=C:\Windows\system32\MSVCR120_CLR0400.dll
LoadedModule[104]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\7582400666d289c016013ad0f6e0e3e6\mscorlib.ni.dll
LoadedModule[105]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[106]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\1be7a15b1f33bf22e4f53aaf45518c77\System.ni.dll
LoadedModule[107]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\eb4cca4f06a15158c3f7e2c56516729b\System.Core.ni.dll
LoadedModule[108]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\9a2107b30cbb02ca475f58ed046eff63\WindowsBase.ni.dll
LoadedModule[109]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[110]=C:\Windows\system32\rsaenh.dll
LoadedModule[111]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\d7a637fdf68801e37fc897b530f9a8a6\PresentationCore.ni.dll
LoadedModule[112]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\56617af3d6fd992497999aec2be809a4\PresentationFramework.ni.dll
LoadedModule[113]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\ca5d89c8ed4d2a7e542244cd6757e3cd\System.Xaml.ni.dll
LoadedModule[114]=C:\Windows\system32\dwrite.dll
LoadedModule[115]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[116]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[117]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll
LoadedModule[118]=C:\Windows\system32\PROPSYS.dll
LoadedModule[119]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[120]=C:\Windows\system32\iphlpapi.dll
LoadedModule[121]=C:\Windows\system32\WINNSI.DLL
LoadedModule[122]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[123]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[124]=C:\Windows\system32\credssp.dll
LoadedModule[125]=C:\Windows\system32\secur32.dll
LoadedModule[126]=C:\Windows\system32\DNSAPI.dll
LoadedModule[127]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[128]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[129]=C:\Windows\system32\rasadhlp.dll
LoadedModule[130]=C:\Windows\System32\wship6.dll
LoadedModule[131]=C:\Windows\System32\wshtcpip.dll
LoadedModule[132]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[133]=C:\Windows\system32\nvapi.dll
LoadedModule[134]=C:\Windows\system32\nvwgf2um.dll
LoadedModule[135]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[136]=C:\Windows\system32\nvspcap.dll
LoadedModule[137]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[138]=C:\Windows\system32\WINSTA.dll
LoadedModule[139]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
LoadedModule[140]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[141]=C:\Windows\system32\apphelp.dll
LoadedModule[142]=C:\Windows\system32\ntshrui.dll
LoadedModule[143]=C:\Windows\system32\srvcli.dll
LoadedModule[144]=C:\Windows\system32\cscapi.dll
LoadedModule[145]=C:\Windows\system32\slc.dll
LoadedModule[146]=C:\Windows\system32\netutils.dll
LoadedModule[147]=C:\Windows\system32\mssprxy.dll
LoadedModule[148]=C:\Windows\System32\MMDevApi.dll
LoadedModule[149]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[150]=C:\Windows\system32\XInput9_1_0.dll
LoadedModule[151]=C:\Windows\system32\wdmaud.drv
LoadedModule[152]=C:\Windows\system32\ksuser.dll
LoadedModule[153]=C:\Windows\system32\msacm32.drv
LoadedModule[154]=C:\Windows\system32\midimap.dll
LoadedModule[155]=D:\P3D V3.4\radar.dll
LoadedModule[156]=D:\P3D V3.4\VirtualReality.dll
LoadedModule[157]=D:\P3D V3.4\openvr_api.dll
LoadedModule[158]=D:\P3D V3.4\ControllableCamera.dll
LoadedModule[159]=D:\P3D V3.4\SimDirector.dll
LoadedModule[160]=D:\P3D V3.4\BGLCompLib.dll
LoadedModule[161]=D:\P3D V3.4\simpropext.dll
LoadedModule[162]=C:\Program Files (x86)\12bPilot\SODE\SimObjectAnimationModule.dll
LoadedModule[163]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[164]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[165]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[166]=C:\Windows\system32\SHFOLDER.dll
LoadedModule[167]=D:\P3D V3.4\bglmanx.dll
LoadedModule[168]=D:\P3D V3.4\Aerosoft\Flight Recorder\AS-FlightRecorder.dll
LoadedModule[169]=D:\P3D V3.4\Modules\FSUIPC4.dll
LoadedModule[170]=D:\P3D V3.4\Modules\SimConnectP3D3.dll
LoadedModule[171]=D:\P3D V3.4\ORBX\FTX_AU\FTXAA_ORBXLIBS\Scenery\ObjectFlow_P3D.dll
LoadedModule[172]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[173]=C:\Windows\syswow64\WININET.dll
LoadedModule[174]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[175]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[176]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[177]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[178]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[179]=C:\Windows\syswow64\normaliz.DLL
LoadedModule[180]=C:\Windows\syswow64\iertutil.dll
LoadedModule[181]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[182]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[183]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[184]=C:\Windows\System32\netprofm.dll
LoadedModule[185]=C:\Windows\System32\nlaapi.dll
LoadedModule[186]=C:\Windows\syswow64\urlmon.dll
LoadedModule[187]=C:\Windows\System32\npmproxy.dll
LoadedModule[188]=D:\P3D V3.4\PMDG\DLLs\PMDG_HUD_interface.dll
LoadedModule[189]=C:\Windows\system32\MSVCR100.dll
LoadedModule[190]=D:\P3D V3.4\PMDG\DLLs\PMDG_Interface.dll
LoadedModule[191]=D:\P3D V3.4\RAASPRO\RAASPRO.dll
LoadedModule[192]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.60905.0_none_dd92b94d8a196297\SimConnect.dll
LoadedModule[193]=C:\Program Files (x86)\Common Files\System\ado\msado15.dll
LoadedModule[194]=C:\Windows\system32\MSDART.DLL
LoadedModule[195]=C:\Program Files (x86)\Common Files\System\Ole DB\oledb32.dll
LoadedModule[196]=C:\Program Files (x86)\Common Files\System\Ole DB\OLEDB32R.DLL
LoadedModule[197]=C:\Windows\system32\comsvcs.dll
LoadedModule[198]=C:\Windows\system32\ATL.DLL
LoadedModule[199]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[200]=C:\Windows\SysWOW64\msjetoledb40.dll
LoadedModule[201]=C:\Windows\SysWOW64\msjet40.dll
LoadedModule[202]=C:\Windows\SysWOW64\mswstr10.dll
LoadedModule[203]=C:\Windows\SysWOW64\msjter40.dll
LoadedModule[204]=C:\Windows\SysWOW64\MSJINT40.DLL
LoadedModule[205]=C:\Windows\SysWOW64\mstext40.dll
LoadedModule[206]=C:\Windows\system32\mlang.dll
LoadedModule[207]=C:\Windows\system32\RAASAUDIO32.DLL
LoadedModule[208]=C:\Windows\system32\X3DAudio1_6.dll
LoadedModule[209]=C:\Windows\SysWow64\xactengine3_4.dll
LoadedModule[210]=C:\Windows\SysWow64\XAudio2_4.dll
LoadedModule[211]=D:\P3D V3.4\as_srv\as_btstrp.dll
LoadedModule[212]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
LoadedModule[213]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio1c9175f8#\deb6039e5ee0631825cc971d5149f3c1\PresentationFramework.Aero.ni.dll
LoadedModule[214]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[215]=C:\Windows\system32\nvd3dum.dll
LoadedModule[216]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\fe4b221b4109f0c78f57a792500699b5\System.Configuration.ni.dll
LoadedModule[217]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\4fbda26d781323081b45526da6e87b35\System.Xml.ni.dll
LoadedModule[218]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationUI\ee4922c4f9d2d4863de0e3de638bcc51\PresentationUI.ni.dll
LoadedModule[219]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\1d52bd4ac5e0a6422058a5d62c9f6d9d\System.Drawing.ni.dll
LoadedModule[220]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\fb06ad4bc55b9c3ca68a3f9259d826cd\System.Windows.Forms.ni.dll
LoadedModule[221]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio49d6fefe#\cf9b176926c1170dbc79b380d668f7db\PresentationFramework-SystemXml.ni.dll
LoadedModule[222]=C:\Windows\system32\msctfui.dll
LoadedModule[223]=C:\Windows\assembly\NativeImages_v4.0.30319_32\UIAutomationTypes\2209ad4dbd30546de5e512fde664bc7e\UIAutomationTypes.ni.dll
LoadedModule[224]=D:\P3D V3.4\UIAutomationCore.dll
LoadedModule[225]=C:\Windows\system32\OLEACC.dll
LoadedModule[226]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\9b0d0cb232dec8e57df49678532cb923\System.Runtime.Serialization.ni.dll
LoadedModule[227]=C:\Windows\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\cde471ea4f02c36c73581ed5681e463e\SMDiagnostics.ni.dll
LoadedModule[228]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\1348a5d04b41c614e48fe5fdb88d1cfa\System.ServiceModel.Internals.ni.dll
LoadedModule[229]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23545_none_5c06d189a00e2c29\gdiplus.dll
LoadedModule[230]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[231]=C:\Windows\system32\wbemcomn.dll
LoadedModule[232]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[233]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[234]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[235]=C:\Windows\system32\mscms.dll
LoadedModule[236]=C:\Windows\system32\WindowsCodecsExt.dll
LoadedModule[237]=C:\Windows\system32\icm32.dll
LoadedModule[238]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Web\a88e842926e14047d1b5dd818351577d\System.Web.ni.dll
LoadedModule[239]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\webengine4.dll
LoadedModule[240]=C:\Windows\assembly\NativeImages_v4.0.30319_32\UIAutomationProvider\12bbafb0657e4fb036fd2b84ffd1129c\UIAutomationProvider.ni.dll
LoadedModule[241]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio84a6349c#\40f0d14da8a067517090ecc94396fbb2\PresentationFramework-SystemCore.ni.dll
LoadedModule[242]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\DLLs\FMGS.dll
LoadedModule[243]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\Airbus_ECAMD2D.dll
LoadedModule[244]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[245]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[246]=C:\Windows\system32\d2d1.dll
LoadedModule[247]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\ASC.dll
LoadedModule[248]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\ND\AB_ND_GDI.dll
LoadedModule[249]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\DLLs\AsInput.dll
LoadedModule[250]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\DLLs\FBW.dll
LoadedModule[251]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\AirbusXE2.dll
LoadedModule[252]=D:\P3D V3.4\SimObjects\Airplanes\Aerosoft Airbus A318_A319 Base\Panel_Fallback\AirbusXE.dll
LoadedModule[253]=C:\Windows\system32\D3D10Warp.dll
LoadedModule[254]=C:\Windows\system32\sxs.dll
LoadedModule[255]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[256]=C:\Windows\SysWOW64\api-ms-win-downlevel-shell32-l1-1-0.dll
LoadedModule[257]=C:\Windows\SysWOW64\mshtml.dll
Sec[0].Key=LCID
Sec[0].Value=2057
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=1190334047/nBucketTable=25/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Lockheed Martin® Prepar3D®
AppPath=D:\P3D V3.4\Prepar3D.exe
 
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Jim Young    2,356

Jim Young
Posted

 

 


My P3D was working fine until the other day when I started getting numerous CTDs involving kernelbase.dll, I know there isn't a definite fix but I have reinstalled my drivers and started a new profile on my PC, I've downloaded AppCrashViewer and this is the last report, please can you decipher it and help find a solution please. I get the errors in Aerosoft and Majestic aircraft but not PMDG.

 

You should also scan your computer and make sure all of your system files are not missing or corrupted https://support.microsoft.com/en-us/kb/929833.

 

Kernelbase.dll is a system file and I think the error is mostly related to your GPU drivers.  If you recently updated your drivers, try reinstalling them.  If they are the latest, go to C:\Nvidia\DisplayDrivers\ and click on the latest drivers and then right click the Setup program and select run as admin. 

 

For P3D, make sure you are starting up P3D with admin rights for ALL users (not just you).  See pages 33/34, AVSIM CTD Guide for instructions on making P3D always open up with Admin privileges for ALL users.

 

If these suggestions do not work, rename or delete the P3D.cfg and restart P3D and let it rebuild.  You did not indicate you had done this.  There are more suggestions like this starting on page 10, AVSIM CTD Guide for fixing most CTD's/Freezes.

 

Best regards,

Jim

Jim Young | AVSIM Online! - Simming's Premier Resource!

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Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

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Humberside    6

Humberside
Posted

Hi Jim,

 

I have done everything you have suggested and nothing has worked, I get a crash within 3-5 minutes of a flight loading. Some of the crashes are just freezes and then CTD but some my joystick stops working and then P3D crashes.

 

Regards

 

Joe

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Jim Young    2,356

Jim Young
Posted

Sorry to hear you have failed fixing your issues.  It is then best to start all over and reformat your HDD/SSD, reinstall Windows, and then P3D.  This has always worked for me when I could not resolve an unexplained crash.  You can then just run P3D without any addons.  Once you are confident P3D, standing alone, is stable and crash free, you can add your first addon.  Run it until you are confident P3D is still stable and will run the addon properly without crashing.  Then install the next addon, etc., etc.

 

Best regards,

Jim

Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

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Humberside    6

Humberside
Posted

Hi Jim,

 

Before I have to reinstall everything,  I've just have another crash and it came up with this;

 

Files that help describe the problem:
  C:\Users\Testbed\AppData\Roaming\Lockheed Martin\Prepar3D v3\Prepar3D.cfg.txt
  C:\Users\Testbed\AppData\Roaming\Lockheed Martin\Prepar3D v3\dxdiag.txt
  C:\Users\Testbed\AppData\Roaming\Lockheed Martin\Prepar3D v3\fdr.dat
  C:\Users\Testbed\AppData\Roaming\Lockheed Martin\Prepar3D v3\dll.xml
  C:\Users\Testbed\AppData\Local\Temp\WERC0FE.tmp.WERInternalMetadata.xml
  C:\Users\Testbed\AppData\Local\Temp\WERCCC2.tmp.appcompat.txt
  C:\Users\Testbed\AppData\Local\Temp\WERCD8D.tmp.mdmp
 
does this mean anything?
 
Regards
 
Joe

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Jim Young    2,356

Jim Young
Posted

Whenever you have a crash, P3D (and FSX/FSX-SE) makes several text files that were created to help Microsoft figure out what caused your crash.  When FSX was first developed, the FSX developers hoped to have these files sent to them so they could try and figure out why your sim crashed.  So, anytime there is a crash, they made a copy of your p3d.cfg, and did a directX diagnostics of your computer system and created the dxdiag.txt.  The other files have no value. 

 

The dll.xml is the file you should have renamed or moved to a temporary directory to see if this fixed your problem (as shown in the AVSIM CTD Guide).  The dll.xml loads all of your modules developers of addons need to run their products properly.  In P3D (not FSX or FSX-SE), the dll.xml is rebuilt with default entries. 

 

So, if you followed the AVSIM CTD Guide, page 10, you would move your p3d.cfg, dll.xml, exe.xml and scenery.cfg to a temporary directory (there's a dll.xml and exe.xml in the same folder as your scenery.cfg too so you need to move that one too!!).  When you do this, when you restart P3D it will rebuild these files and you will be back to the default of P3D.  If there are no crashes after doing this, then, the problem is in one of those files (most likely one of the dll.xml's or P3D.cfg).

 

Best regards,

Jim

Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

I7 8086K  5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10 

 

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Humberside    6

Humberside
Posted

Thanks for the explanation.

 

Yesterday i moved my dll and exe files and it still crashed but I'll try again.

 

Regards

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Humberside    6

Humberside
Posted

Hi Jim,

 

I have reinstalled windows and after two days of testing P3D, it seems fine. 

 

Thanks for the help.

 

Merry Christmas

 

Joe

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Jim Young    2,356

Jim Young
Posted

 

 


I have reinstalled windows and after two days of testing P3D, it seems fine.

 

Sorry to hear you had to reinstall Windows.  Sometimes that's the best solution.  I've done it several times over the years!

 

Merry Christmas!!

 

Best regards,

Jim

Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

I7 8086K  5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10 

 

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