P3D CTD - ntdll.dll

[tzhao 0]

Hello - Any help with my P3D v3 crashing would be much appreciated. I am not overclocking and it still crash. Below is the event log. Thanks.

 

Faulting application name: Prepar3D.exe, version: 3.4.9.18400, time stamp: 0x57d9b14e
Faulting module name: ntdll.dll, version: 6.1.7601.23572, time stamp: 0x57fd02d3
Exception code: 0xc0000005
Fault offset: 0x0002e49b
Faulting process id: 0xf18
Faulting application start time: 0x01d262d8b199e649
Faulting application path: E:\P3D V3\Prepar3D.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 7cac48a5-cecc-11e6-9eaf-f46d0459da6a

[jabloomf1230 2,445]

You might want to provide some additional background information. For example, what scenery addons were you using and whether you have a 3rd party AI Traffic addon installed, etc.. The ntdll.dll error is one of the more commonly seen errors with P3d V3, but it usually is caused by having a lot of detailed 3rd party addons installed, combined with having image quality settings that tax the hardware.

[simmerhead 885]

First thing to do when you have a crash is to restart your computer and do the same flight again. If you can reproduce the error it is something that can be looked into. If you can't reproduce it it will be very hard to pin down the cause of the error, and it might be a random glitch, overstressed hardware etc.