Used or Invalid Key

[Marcele86 1]

Hi,

 

A few times i ask for a key but still i get the same used or invalid key via the automated mail. I installed RC a view times with a valid key they sent me, but this time i want to install the program, the key is invalid or used. What can i do to resolve this problem? 

 

Best Regards

Marcel

[Ray Proudfoot 8,927]

Hi Marcel,

 

There is a limit to how many times you can request new keys. Done to prevent piracy.

 

If your email address hasn't changed then once JD or Doug has checked everything is okay you should get one.

 

I've sent them an email so you should hear soon.

[Marcele86 1]

Okay thank you Ray! And indeed, my email hasn't changed!

[ronzie 21]

Be sure you used the exact product code including the dash if present. When copying your received key into RC be sure you do delete any extra spaces added frequently with the Windows copy/paste method. The cursor should lay at the first character and just after the last character after pasting into the registration key.

[Marcele86 1]

Thank you for the information Ron!