Unable to install 777-300 extension

[DominicMcCormack 0]

Evening,

 

I have just purchased the 777-300ER extension package, and is i've gone to install it an error message has popped up, stating the following...

"PMDG 777-200LR/F Base package for FSX, Version 1.10.7025 or later required before you may install this expansion. Please update your 777 before installing this product."

Having tried to update the 777 on numerous occasions over the last couple of months, a notepad message always pops-up in the PMDG operations center saying 'this update is not yet available, we are working on a solution for CD/DVD customers'; This means at present the money spent on the expansion pack is a waste as Im unable to install the package as CD customers are still unable to update...

Is there anyway of updating my 777 as a CD customer as I have been long awaiting to try out the 300ER, but have been 'sitting tight' for a long time now waiting for PMDG to find this solution for CD/DVD customers...

 

please let me know if there is anyway of installing the 777-300ER and updating the 777 so I can do so...

 

Many thanks

Dominic McCormack

[scandinavian13 5,192]

Simply go to support.aerosoft.com, find the 777 in the drop down list, and follow their instructions to download the update. Note that it is a full installer. Make sure to fully remove the version on your computer before trying to install using the file you download (do not attempt to install using the DVD). After you install the updated version, install the 300ER.

[DominicMcCormack 0]

Hi Kyle,

 

What do you mean fully remove the version on my computer? Do I have to remove all PMDG 777 files off of my computer?

 

Dom

[downscc 1,327]

 

 

Do I have to remove all PMDG 777 files off of my computer?

 

Usually we only have to uninstall using windows control panel, but if you are updating the original released 777 then I recommend you also delete all saved flights and panel states.  There were changes to panel state files along the way, in my recollection.  My memory isn't great but this is what I would do in your case.

[DominicMcCormack 0]

Dan & Kyle thanks for the help, I think I've managed to sort everything now

 

regards Dom