Anyone ever get in phone contact with NaturalPoint

[Guest Staggerwing]

I've been trying to get them on the phone (9-5 pst) and can only get the automated service and not a human. Left call back number but no way of knowing how long it might take..Anyone have any customer service experience with them ? I'm getting the feeling they are a cottage industry without personel to handle things.. but don't know for sure.Don't want to just keep waiting on a call back that never comes as so often happens these days..Thanks,

[Mike S KPDX 597]

they are located in my local area. I have been to their offices about a year ago when I bought my Track2 direct from them over the counter. Standard small warehouse setup in a business center with a couple of front offices. Seems about 4 folks upfront (receptionist, manager, 2 phone techs). In back about 3 folks filling orders and packaging.Not to cottage but probably just swamped.

[Guest Staggerwing]

Thanks Mike...Still no return call, but did get some Email going at last.. Wish them nothing but success with the new products.. looks like a really great thing to have. With the "Vector extension" that is..