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Andy7

APPCRASH kernel32.dll when exiting FSX

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Hello guys!
 
I have a problem since when I installed the PMDG 747 Queen of the Skies II.
During pre flight, flight and landing works very well.
When I quit FSX, closing the FS generates a kernel32.dll error in the Windows Troubleshooting report.
 
Solutions Attempted:
-I uninstalled and installed the PMDG 747 Queen of the Skies II but the problem continues.
-Deleted FSX.CFG. I created another. Did not work.
 
Can someone help me?
 
FSX Acceleration, ASN, REX Essential plus, Ezdok.
Windows 7 64 Bit, Radeon HD 6950, I7 3770K

 

Description

Failed Application Path: C: \ Simulator \ fsx.exe
 
Signing the problem
Problem Event Name: APPCRASH
Application Name: fsx.exe
Application Version: 10.0.61637.0
Application Timestamp: 46fadb14
Failure Module Name: kernel32.dll
Fault Module Version: 6.1.7601.23572
Fault Module Date / Time Stamp: 57fd0378
Exception Code: c0000005
Exception Displacement: 00011359
Version of the operating system: 6.1.7601.2.1.0.768.3
Place Identification: 1046
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
 
Additional information about the problem
Memory Compartment Id: 1198050294

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I have the same, reported it to support and apparently no one else has reported the issue. I only have it happening with the 747 v3.


Kind regards,

Alan

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I have exactly the same problem. After trying different video drivers and clean fsx.cfg's, the problem is always there. kernel32.dll on exit (only with the 747)

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When I quit FSX, closing the FS generates a kernel32.dll error in the Windows Troubleshooting report.

Does this occur at the moment you click on the X or some 15-20 seconds later and does it say FSX has stopped working?

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Does this occur at the moment you click on the X or some 15-20 seconds later and does it say FSX has stopped working?

I have to close FSX normally. No message appears in this step. To see the kernel32.dll problem I have to open the windows error reports. This only happens with B747 v3.

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All,

 

Same problem here.  Not a big deal given that if I need to save a settings change I can load another aircraft and close normally but I thought I would just confirm that my set up has the same issue.  Thanks!

 

Todd Legon

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I have to close FSX normally. No message appears in this step. To see the kernel32.dll problem I have to open the windows error reports. This only happens with B747 v3.

On some computers, operating systems, and combination of add-ons this is the nature of the beast. I have has this issue from Beta 1 thru RTM + 1 which is around 27-28 releases. So I have done a lot of uninstalls and reinstalls, a video card change from 980ti to GTX1080, rebuilt fsx.cfg file, deleted trusted items and trusted them again. Nothing has made any difference. Nothing has made any difference. I believe I am the only tester that has this issue. I have learned to live with it.

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Same problem here guys but if you check the FSX/P3D CTD guide (under Tom Allensworths picture), it suggests that it is a common problem and should be treated as an OOM. Apparently there is no fix but it suggests that you can try to uninstall and reinstall acceleration pack. I have just got my sim stable so am not trying this suggestion. But you guys may want to. Regards.


Terence Jordan

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I have the same problem in FSX-SE only with PMDG B747 v3, I don't think it's OOM, simconnect must be closing successfully cause my FSUIPC log indicates clean exit:

  8295915 System time = 04/03/2017 22:42:44, Simulator time = 20:03:50 (18:03Z)
  8295915 *** FSUIPC log file being closed
Minimum frame rate was 7.6 fps, Maximum was 739.3 fps
Minimum available memory recorded was 1013Mb
Average frame rate for running time of 7743 secs = 22.7 fps
Maximum AI traffic for session was 132 aircraft
Memory managed: 3479 Allocs, 3479 Freed
********* FSUIPC Log file closed ***********

And the way I stop the sim is always end flight to main menu and from there exit.

Looking at task manager I see memory being released but at around 400MB remaining this error happens - every time.
 

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I'm seeing similar values and have been watching VAS very closely, so I'm not convinced it has to do with an OOM either:

33315792 System time = 04/03/2017 23:16:52, Simulator time = 00:32:16 (23:32Z)
 33315792 *** FSUIPC log file being closed
Minimum frame rate was 11.9 fps, Maximum was 46.3 fps
Minimum available memory recorded was 1268Mb
Average frame rate for running time of 33131 secs = 29.5 fps
G3D fix: Passes 150102, Null pointers 0, Bad pointers 0, Separate instances 0
Maximum AI traffic for session was 30 aircraft
Memory managed: 14539 Allocs, 14539 Freed
********* FSUIPC Log file closed ***********

This tallies with what I'm seeing in Process Explorer. I thought I could narrow the crash down to a particular module (by watching Process Explorer during FSX exit) but couldn't.


Kind regards,

Alan

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You guys are just wasting your time. There is no solution.

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