Smoke Offset error

[Jen Paszkowski 0]

Hi, 

When I try to load 737 Immersion it is coming up with the following error:-

 

Installation Error: System.Exception: aircraftCFGSmokeOffsetNotFound
   at A.B.A(Boolean )
   at VFXCentral.MainWindow.A(Object , DoWorkEventArgs )
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

 

It will not let me uninstall as the option to is greyed out?!?!

Please help! 

Thanks,

Jen

[Keven Menard 658]

Hi Jen,

 

This error means that VFXCentral is unable to find the necessary entries in the aircraft configuration file. Reinstall the NGX to fix the issue

[Jen Paszkowski 0]

I did a fresh install of NGX and it now threw this error message at me:-

 

Installation Error: System.InvalidOperationException: Collection was modified; enumeration operation may not execute.
   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)
   at System.Collections.Generic.List`1.Enumerator.MoveNextRare()
   at System.Collections.Generic.List`1.Enumerator.MoveNext()
   at A.B.A(Boolean )
   at VFXCentral.MainWindow.A(Object , DoWorkEventArgs )
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

 

HELP?! 

[Keven Menard 658]

Remove the -600 and -700 folders from the SimObjects folder

[Jen Paszkowski 0]

That worked!!!!!! Thank you so so much!! 

[Keven Menard 658]

Enjoy the product!

Sorry for the complications

[rwy23 1]

On 2/26/2017 at 2:01 PM, Keven Menard said:

Enjoy the product!

Sorry for the complications

Are you guys answering on topics or no...? I see no activity whatsoever which means that everything works fine everywhere but on my technical question and some explanation nobody answered for two weeks..... or perhaps my question was not that important to answer? Considering that I paid for product, I believe i deserve at least an answer......

Thank you and sorry to jump in the middle of conversation.....

[Keven Menard 658]

12 minutes ago, RW23 said:

Are you guys answering on topics or no...? I see no activity whatsoever which means that everything works fine everywhere but on my technical question and some explanation nobody answered for two weeks..... or perhaps my question was not that important to answer? Considering that I paid for product, I believe i deserve at least an answer......

Thank you and sorry to jump in the middle of conversation.....

Considering this is mainly a User-to-User forum section, you might want to contact us via email (https://fsfxpackages.com/en/support/)

I cannot possibly answer every single thread.

[rwy23 1]

15 hours ago, Keven Menard said:

Considering this is mainly a User-to-User forum section

Well judging by the answers I disagree....Besides I "caught" you answering to somebody else, so I used that opportunity to get your attention. As far as I can see this forum is very quiet so your "cannot answer every possible tread...." is not exact answer that I was looking for. But as I wrote on the topic from almost three weeks now, I have no particular issue, just a question. However, even "user to user" help is not available....But thanks for your answer.....