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Gollyborg

My Previous FSX Orders have dissappeared from my PMDG Account

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Hi

 

My Previous Orders/Purchases for PMDG Products do not reflect under my orders anymore, any reason for this?

 

I also tried resetting the password to the Support Site, to no avail.

 

Please Assist.

Regards

David Oosthuizen

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11 minutes ago, Gollyborg said:

My Previous Orders/Purchases for PMDG Products do not reflect under my orders anymore, any reason for this?

This usually means that you've logged in with the incorrect credentials. Either way, submit a ticket using the link in my signature so that we can look into the issue.


Kyle Rodgers

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Hi, the reason for my post is i forgot my password to that support site and requested a reset, which i am not getting.

 

I sent you a message with my details.

 

Regards

David Oosthuizen

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7 minutes ago, Gollyborg said:

Hi, the reason for my post is i forgot my password to that support site and requested a reset, which i am not getting.

This again points to a similar issue. Sounds a lot like you registered both places with a different email address, and are using the wrong one.


Kyle Rodgers

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