Operation Center can't determine aircraft version...

[Pablo Vazquez 36]

Hello,

 

I checked my OC this afternoon and I have the latest version installed but when I go to check each one of my aircraft version, the bar is in grey and a message that reads "can't determine the most recent version. What do I do?

 

Thanks,

Pablo Vazquez

[downscc 1,327]

Try again, perhaps their server was temporarily unavailable.  You may also check product versions from the windows control panel programs and features list of installed programs where the version is in the right hand corner.

[Pablo Vazquez 36]

Thank you downscc. I do have the latest version installed but as of today, the OC is still not able to determine the latest version of any of my aircraft. Maybe I'll submit a ticket.

 

Thanks again for the info!

 

Regards,

Pablo Vazquez

[rsrandazzo 6,353]

Pablo,

Thanks for the post!

We were doing a ton of precautionary security work over the weekend, and one of the servers got left shut down accidentally.  I THINK this caused your problem.

You mind checking again and letting us know that you are all set now?

How are things at AA?  Did you and I converse briefly a few years back about you building flying time on your own while working for AA?  Or did I confuse you with someone else?  If yes- how are things progressing?

 

[Pablo Vazquez 36]

8 hours ago, rsrandazzo said:

Pablo,

Thanks for the post!

We were doing a ton of precautionary security work over the weekend, and one of the servers got left shut down accidentally.  I THINK this caused your problem.

You mind checking again and letting us know that you are all set now?

How are things at AA?  Did you and I converse briefly a few years back about you building flying time on your own while working for AA?  Or did I confuse you with someone else?  If yes- how are things progressing?

 

Hello Mr. Randazzo,

 

Thank you for your reply. I just checked and it is working again and it all looks great.

 

About AA, things are good. I was with US Airways and now working for AA. Still based in Philly. Since I speak Spanish, most of my flights are to MAD, BCN and SJU but I may be bidding for domestic flights instead as they are shorter and easier routes.

 

I don't believe I am the person you were talking to. I did have a couple of flight lessons at a local airfield but because of work commitments and other things, I didn't have the time to continue so gave it up.

 

Anyhow, thank you again for looking into my problem. Have a great rest of the week.

 

Regards,

Pablo Vazquez