vonmar

Submit support ticket failed

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I tried to submit a ticket but :

It did not like the e-mail address I used (when I registered initially) .. but my login  on their main page  works for Downloads but not for a Support ticket.

 

I then tried to create a new sign-in for support .. it failed.

Are two logins required .. one for products and another for Support tickets?

 

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I see on their main site a new sign up / log-in is required to submit a Support Ticket.

I tried but it did not work for me.

I sent two requests to their Customer Service for help on getting a log-in for their ticket system but no reply.

 

 

 

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When I tried to create a login for support I got a message saying my attempt has expired.

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