Activation needed but doesn't work

[FlyChuck 3]

It's been a couple of weeks since I last used the QTOS2. Since then I've done a Windows 10 update which messed some stuff up, and used the PTA tool to upgrade my P3D visuals. I'm not sure if I've flown the 747 since updating it via the operations center.

When I try to open the 747 it gives me the activation window. I put in the key, hit activate and it does it's thing, but after seeing "polling response" the activation window presents itself again (and again, and again, ...).

Firewall and Anti-virus are completely switched off. I already tried to reinstall simconnect but it doesn't make a difference. Any ideas?

 

[scandinavian13 5,192]

1 hour ago, FlyChuck said:

Firewall and Anti-virus are completely switched off. I already tried to reinstall simconnect but it doesn't make a difference. Any ideas?

Go into the Operations Center and create a support package (can't remember the steps off the top of my head, but it should be pretty simple). Send that to us using the support site, linked in my signature (if you need instructions on how to create a support package, the support portal is also the best place to go).