PMDG Operations Center problem

[trisho0 23]

Hello to all Pilots ....

I have installed 737NGX, 737-600/700 NGX, 747 V3 and 777, 777-300R. All working fine in Windows 10 64Bit. PMDG Operations Center completed all updates and every time I check versions, all of them showed Version Information in green color line and a message: Your product is up to date!. After a few days I checked those version information again and now started an issue. Instead as Version Information in green now it is in grey with a message: Unable to determine the most recent version! This issue sometimes goes away and it gets back to normal, green color. Later, back to grey color. This issue is intermittent.

How to make it stable? Should I uninstall Norton AV?

[downscc 1,327]

The lack of version information is usually caused by a temporary outage of the PMDG server, and shouldn't be something that happens often or for more than a few hours.

I removed Norton AV a couple of years ago after being a loyal user for decades.  It became too intrusive and would consistently throw stuff in quarantine simply because it wasn't a widely used executable, even after making the trust settings.  The final straw came during a beta test of PMDG products and then I couldn't find a way to complain to Symantec who seems to intentionally not want to hear from their customers. That's my two cents.  Been using Windows Defender ever since with only one quirk, which is simply remember to excluded Defender folders to keep it from scanning itself.  This quirk is well documented in a google search.

[trisho0 23]

3 hours ago, downscc said:

I removed Norton AV a couple of years ago after being a loyal user for decades.

I had in Windows 10 64Bit the Microsoft Defender active. Then the computer was victim of a virus. MS Defender couldn't handle on it. So, before giving up I installed Norton AV and the PC went back to the life. PMDG needs to work with Symantec.

[vc10man 732]

I don't use Windows Defender as it is too flaky for me, but neither would I contemplate using Norton AV---far too resource hungry and over-protective for me.

[trisho0 23]

42 minutes ago, vc10man said:

I don't use Windows Defender as it is too flaky for me, but neither would I contemplate using Norton AV---far too resource hungry and over-protective for me.

Hmmm...  so, no Antivirus in your machine?