Justsim charging for v4 updates

[TopGun33 124]

OK, I think I'll try to remember that next time I don't buy their scenery. Anybody tried to install the legacy sceneries in V4 ? I don't see why that wouldn't work.

[ComSimPilot 623]

They said the v3 installers work. The new installers include dynamic lighting plus "P3D ground polygons" for LOWI and "landfills" update for ELLX. However, the dynamic lighting drops the FPS to single digits...The only positive is that they will provide new free installers when they open their own online store...but who knows when this will happen...

[Boeing or not going 578]

43 minutes ago, 777200lrf said:

I have not tried the latest installer, I also received an email from simmarket telling me there is an updated installer. Is that the same thing or do I have to buy the upgrade too? My point is that it is not a large price for an updated addon even if there is not a lot of developer time going into making their scenery v4 compatible.

Re-reading the email it tells me I can get the upgrade price for 5 dollars, not there is an updated installer.

[kurtb 121]

all installers are updated if you cough out 5 smacks

[RichieFly 728]

Not one cent more for an airport. What a bunch of grubbers.

[TonyD 132]

ELLX was released  2 months ago...and now they want another 25% of the original purchase price to upgrade - I do not see a bright future for this bunch of rogues

[Twenty6 693]

2 hours ago, edpatino said:

They are charging around 5 Euro por LOWI

Hi Ed,

Gotta love capitalism. For me, I'll pass on the update and see how LOWI looks without using the 5 Euro installer.

[edpatino 1,964]

Just now, Twenty6 said:

Hi Ed,

Gotta love capitalism. For me, I'll pass on the update and see how LOWI looks without using the 5 Euro installer.

Hi Jay, please tell us how it goes!.

Cheers, Ed

 

[Twenty6 693]

US Army Invades Austria!

Used the avatar to walk around. If something's missing I don't see it. Used the P3Dv4 scenery library manager to add LOWI  data folder. Did a few fly-overs and do not notice anything "wrong." I'll save the 5 Euros on this airport and LFMN Nice.

[edpatino 1,964]

6 minutes ago, Twenty6 said:

US Army Invades Austria!

Used the avatar to walk around. If something's missing I don't see it. Used the P3Dv4 scenery library manager to add LOWI  data folder. Did a few fly-overs and do not notice anything "wrong." I'll save the 5 Euros on this airport and LFMN Nice.

Be careful you're not shot by the Austrian Air Forces, they're quite good!, but I don't think they would do anything for just 5 Euro.

Thanks for reporting your findings. Now let's see how the french will respond!.

Cheers, Ed

 

[ComSimPilot 623]

This is what the developer just posted on Facebook (I'm not sure what he wants to say in the last paragraph) :

"Guys! I will attach this message and will no longer give comments and answer questions related to updating the products for P3D V 4
The policy of updating, as long as our publisher is "Symmarket" will be paid.
As soon as we are ready to open our store, similar updates, all our customers will receive free of charge.
We will not release any patches for our products, as many want. Any patches and patches are only allowed in one version of P3D. During the entire time of our work,... we quickly released updates and fixes for our products. We always take into account your opinions and wishes.
But we can not afford to completely chaos our work, releasing just patches for all of our products. I'm not ready to spend my time on endless correspondence with inexperienced and novice users who can not tell the difference between FSX and X-Plane.
At the moment, all of our products work fine in P3D V4.
If you think that 5 euro is an unreasonable waste of funds - please do not make a purchase. It's just a new installer in which we added dynamic light and worked a little with ground-based polygons. And by the way .. Many of you, many people have been using P3D for several years ... How many times have you already paid for updating the gentlemen?) I will answer - 3 times .. You paid about 200 euros for this time .. 200EURO !!! Look at the screenshots of 3 years ago .. And look at what you see today on your monitor .. You have already seen a huge difference which costs 200 euros ??)) I think that there is no .."

[Raven9000 272]

11 minutes ago, Daedalus said:

This is what the developer just posted on Facebook (I'm not sure what he wants to say in the last paragraph) :

"Guys! I will attach this message and will no longer give comments and answer questions related to updating the products for P3D V 4
The policy of updating, as long as our publisher is "Symmarket" will be paid.
As soon as we are ready to open our store, similar updates, all our customers will receive free of charge.
We will not release any patches for our products, as many want. Any patches and patches are only allowed in one version of P3D. During the entire time of our work,... we quickly released updates and fixes for our products. We always take into account your opinions and wishes.
But we can not afford to completely chaos our work, releasing just patches for all of our products. I'm not ready to spend my time on endless correspondence with inexperienced and novice users who can not tell the difference between FSX and X-Plane.
At the moment, all of our products work fine in P3D V4.
If you think that 5 euro is an unreasonable waste of funds - please do not make a purchase. It's just a new installer in which we added dynamic light and worked a little with ground-based polygons. And by the way .. Many of you, many people have been using P3D for several years ... How many times have you already paid for updating the gentlemen?) I will answer - 3 times .. You paid about 200 euros for this time .. 200EURO !!! Look at the screenshots of 3 years ago .. And look at what you see today on your monitor .. You have already seen a huge difference which costs 200 euros ??)) I think that there is no .."

 

I think it's quite obvious... his "reasoning", is that you essentially paid almost 200 bucks upgrading P3D if you count the last 3 versions, "and nothing you get justifies $200" and yet you complain for paying $5...

 

I think he lost his marbles...

 

[RichieFly 728]

2 minutes ago, Raven9000 said:

 

I think he lost his marbles...

 

I agree.

Desparate attempt at justification...

[ComSimPilot 623]

3 minutes ago, Raven9000 said:

 

I think it's quite obvious... his "reasoning", is that you essentially paid almost 200 bucks upgrading P3D if you count the last 3 versions, "and nothing you get justifies $200" and yet you complain for paying $5...

 

I think he lost his marbles...

 

Oh yes you are right, now it makes sense. So he thinks that the development time LM spent to go from P3D v1 to P3D v4, is comparable to updating an installer to find P3D v4...ridiculous.

[evaamo 549]

The whole thing has turned for the worse over at their FB page. I responded to his arrogant message:

 

Quote

 I think you are missing the point here Andrei, it's not about the EUR 5.99. It's about doing the right thing by giving options to your customers.

I bought 2 of your sceneries 2 weeks ago. Do I think they're good? Yes they are, I love them.

Can I have v3 work in v4 without paying? yes. of course.

Do I think it's Ok to charge close to 40% to their original asking price for an update, when it was supposed to be free? No, I don't agree. It doesn't sound as if your original intentions were to release them as free updates.

You come forward as arrogant in your message, and since I also have the option of not buying anything else from you, that may end up being my decision.

I believe you could have handled this differently. It's not your quality as scenery designers that is at stake here, it is your way of treating customers.

 

Now for the fun part: some JustSim fan-boy accused me of being a "serial killer" (for what reason ? I have no idea) and then Andrei Bakanov himself "Liked" the comment. Talk about customer service.

I think for me it's bye bye JustSim. It was fun while it lasted.

cheers

-E