Recommended Posts

PTA keeps saying activation failed, just purchased not even an hour ago. even tried running as administrator. any help would be appreciated.  here is the log.............

 

Config files backup directory created at C:\Users\Ken\Desktop\pta_2.51\CONFIG_BACKUP\
Backup of config file C:\Users\Ken\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.cfg has been copied to C:\Users\Ken\Desktop\pta_2.51\CONFIG_BACKUP\Prepar3D.cfg
Prepar3D directory found at F:\P3D V4.0.28.21686\
Prepar3D 4.0.28 build 21686 detected as target verson
Shaders cache directory found at C:\Users\Ken\AppData\Local\Lockheed Martin\Prepar3D v4\Shaders\
Prepar3D main configuration file found at C:\Users\Ken\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.cfg
Shaders backup directory created at C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\
Backup of shader F:\P3D V4.0.28.21686\ShadersHLSL\Cloud.fx has been copied to C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\Cloud.fx
Backup of shader F:\P3D V4.0.28.21686\ShadersHLSL\General.fx has been copied to C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\General.fx
Backup of shader F:\P3D V4.0.28.21686\ShadersHLSL\GPUTerrain.fx has been copied to C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\GPUTerrain.fx
Backup of shader F:\P3D V4.0.28.21686\ShadersHLSL\FuncLibrary.fxh has been copied to C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\FuncLibrary.fxh
Backup of shader F:\P3D V4.0.28.21686\ShadersHLSL\GPUTerrain.fxh has been copied to C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\GPUTerrain.fxh
Backup of shader F:\P3D V4.0.28.21686\ShadersHLSL\PostProcess\HDR.hlsl has been copied to C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\PostProcess\HDR.hlsl
Backup of shader F:\P3D V4.0.28.21686\ShadersHLSL\PostProcess\FXAAResolve.hlsl has been copied to C:\Users\Ken\Desktop\pta_2.51\SHADERS_BACKUP\PostProcess\FXAAResolve.hlsl
Shaders integrity OK
ERROR: activation failed.
ERROR: activation failed: Server error

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

It seems it is time to reboot the server again. Activation fails on my end too...

 

Share this post


Link to post
Share on other sites
1 minute ago, katsa said:

It seems it is time to reboot the server again. Activation fails on my end too...

 

Looking into it now. Thanks for the heads up.

Share this post


Link to post
Share on other sites
21 minutes ago, katsa said:

It seems it is time to reboot the server again. Activation fails on my end too...

 

Yep, and me..

Share this post


Link to post
Share on other sites

This is quite a problem lol.... needing a connection each and every time causes many headaches.. couldn't we just check every now and then as opposed to each and every time maybe?! .. 

Share this post


Link to post
Share on other sites

It's back now, however you need to download v2.52. You can find it by visiting the "My Account" section and then selecting your order.

Share this post


Link to post
Share on other sites

Well I downloaded 2.52 and running as administrator,still activation failed as at 06:00 14.07.17 (GMT). Reset shaders, you name it.

 

ERROR: Activation required
Shaders integrity OK
ERROR: activation failed: Server error
ERROR: activation failed: Server error
ERROR: activation failed: Server error
ERROR: activation failed: Server error
 

 

Firewall was temporarily turned off, both windows and router. Server error it would appear.

Share this post


Link to post
Share on other sites

Today I installed 2.52 and now activation fails.  Having already performed a restore using 2.51, I'm now in limbo!  Even 2.51 fails??

tried to report this on website but all I received back was "Oops something went wrong". Damm right it went wrong 😂 

if im messing with P3D4 files, I need a reliable product😳

Please fix this issue!

Sean Latimer 

trainflightsim@shaw.ca

Share this post


Link to post
Share on other sites

Now fixed. After running it once and trying activation. Delete the PTA.exe and copy it back in again and run. It then activates without re-running the activation process. Weirdest install ever. 

Share this post


Link to post
Share on other sites

Thanks Withabix.  It worked.   The one I removed was 2.51 and I inserted 2.52 straight from zipped download.  No activation. Brilliant 

You are the new head of support for Simtweaks 😂.

Share this post


Link to post
Share on other sites

And again it is not working...that was not as bad as it is now while it was for free...yesterday i installed new one and activated. Today activation failed

Share this post


Link to post
Share on other sites
2 hours ago, Motormike said:

And again it is not working...that was not as bad as it is now while it was for free...yesterday i installed new one and activated. Today activation failed

Can you be more specific?

What version are you running? Does it fail on opening, or does it fail when you paste the key in? Are you running it as administrator?

We've ironed out 99% of the problems with the activation process now, so it'd be nice to get some more information on the remaining few.

Share this post


Link to post
Share on other sites

Just reinstalled Windows and setting everything up again. Activation failed in PTA...

edit: Nevermind, did not realize a newer version was uploaded... there is no updated version history on the SimTweaks website so I had no idea. Please update that.

Share this post


Link to post
Share on other sites
20 hours ago, MattDavies said:

Can you be more specific?

What version are you running? Does it fail on opening, or does it fail when you paste the key in? Are you running it as administrator?

We've ironed out 99% of the problems with the activation process now, so it'd be nice to get some more information on the remaining few.

2.52 It fails every time i restart, each time i reinstalled it it functions one time. I am ######. 

At the versions before (not ur activation server it functions til the server break). Now with ur system just trouble.

Share this post


Link to post
Share on other sites

I bought PTA today and ran it once. Later I ran it again. The second time it wanted the activation key again. It would not accept the key. Ran as admin. Going through the thread I saw that Matt had some problem with redundancy on the server. Will try again in the morning and give an update.

Share this post


Link to post
Share on other sites

PROBLEM SOLVED. Thanks to Matt in a timely reply, I found that by copying and pasting directly from the emailed receipt Windows added spaces before the key copy to the extent the last character was left off. Thank You Matt for the fix...B

Share this post


Link to post
Share on other sites

Guys,

The activation servers are 100% fine - they have been since we took over.

Two things:

1) Make sure you have the LATEST version (2.52) from your order page on the website.

2) When pasting in your key, make sure that the key has been pasted properly - press the "show" button on the activation screen and thoroughly check that it's been entered correctly. 

If you're still having problems after that, then send me an email - matt.davies@projectfly.co.uk

Thanks.

Share this post


Link to post
Share on other sites

Guys, make sure you have the latest version (2.52) - the activation servers are fine. 

Share this post


Link to post
Share on other sites

latest 2.52 installed, and getting activation failed I have the correct serial.

Any help.

 

Ok got it working turned of Kaspasky anti virus and Malwarebytes and and took the serial number working now.

 

Steve

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now