TFDi website

[mazelda 124]

Hi is anyone else having issues getting onto the TFDi website and forums

been trying to raise a ticket all day but can't, seems it might be a server issue but just wondered if its just me

 

cheers

[TurbofanDude 50]

We were having some intermittent issues this morning, it SHOULD be starting to get back up now.

[mazelda 124]

Ok cheers

have now submitted a ticket

But think the issue has screwed up my addon manager and installation into p3dv4

 

[Jovabra 18]

I have for more than 2 weeks problems with TFDi. The only message i've got:
"Please confirm your email" never received any kind of information within two weeks. I've submitted also a ticket but no reply at all.
So i have a very very bad experience with TFDi. 

They have no intermittent ploblems problems they have only problems.

[YukonPete 580]

15 minutes ago, Jovabra said:

I have for more than 2 weeks problems with TFDi. The only message i've got:
"Please confirm your email" never received any kind of information within two weeks. I've submitted also a ticket but no reply at all.
So i have a very very bad experience with TFDi. 

They have no intermittent ploblems problems they have only problems.

They always respond to my tickets or questions within a day or two. 

[TurbofanDude 50]

1 hour ago, Jovabra said:

I have for more than 2 weeks problems with TFDi. The only message i've got:
"Please confirm your email" never received any kind of information within two weeks. I've submitted also a ticket but no reply at all.
So i have a very very bad experience with TFDi. 

They have no intermittent ploblems problems they have only problems.

All tickets get replies - if you didn't hear back, it never reached us. It sounds like you're having an issue getting our replies - have you checked your spam box? Have you messaged anyone on the forums regarding it? Have you attempted to see what's going on anywhere except venting on a third party forum we may not even see? I don't mean to be overly harsh, but we take great pride in working personally with everyone that contacts us, so it bothers me to see a post like this, especially knowing we haven't exhausted our options yet.

[TurbofanDude 50]

20 hours ago, mazelda said:

Ok cheers

have now submitted a ticket

But think the issue has screwed up my addon manager and installation into p3dv4

 

Did this get resolved via ticket?

[mazelda 124]

Had a thing to try Collin but not near pc today so will post when i try the advice

Cheers 

Pete

[Jovabra 18]

What about my message on this site. This is the only way to get in contact with TFDi. First of all, there is nothing in my spambox. After purchase and installation i want to create a login account for the forum and i got this website;
http://forums.tfdidesign.com/index.php?/register/&do=validating
i hit the "resend confirmation email" button and after a moment i've got the message

The email was sent to you 1 minute ago. If you have not received it yet, please wait at least 15 minutes, and check your spam or junk folders. If you have still not received the email after 15 minutes, it can be sent again.

Error code: 1C223/4

This is the message i always get. But never received a mail. Not now and not in the last few weeks.
Is it me or is it TFDi? That is the reason i venting this on this third party forum. I hope you understand.

And for you Collin Biedenkap: I try to contact TFDi with the web brouwers: Safari - Chrome - Firefox and Opera - NO JOY

Regards

Jo v Bra

[TurbofanDude 50]

@Jovabra I PM'd you so we can solve this directly - I don't want to ask for anything (email, etc.) publicly.

[Staffan 12]

Hi,

 

Just would like to wake this thread again....

I purchased the plane three days ago, and immediately had activation issues. I have opened several support tickets but without any responce what so ever.

Did they vanish?

[GameSyns 30]

11 hours ago, Staffan said:

Hi,

 

Just would like to wake this thread again....

I purchased the plane three days ago, and immediately had activation issues. I have opened several support tickets but without any responce what so ever.

Did they vanish?

Staffan,

My apologies, it was in my queue and in between meetings and other things happening yesterday, I never was able to respond, sorry about that! Today I had to help my brother move some stuff from a storage unit, if not for this, it would have been handled of this morning. Once again, this is not typically indicative of our support standards.

[Christopher Low 5,324]

Is there an option to pay for the 717 via PayPal?

[SierraDelta 1,333]

Yes - I just checked for you.