Crash in the simulator, error ntdll.dll with the 474 P3D V4

[chote 0]

Hello comrades was flying and when I went to enlarge the display to see where I was going the

route closed the simulator and gave me this error ntdll.dll was flying with the 747 for P3D V4

[wedgantilles 76]

Hello.

With this little information it'll be very hard to help you. But ntdll.dll would tend to relates to something outside of the PMDG product as it is a dll from Windows. 

[ArjenVdv 190]

We are at P3D V4 and after so many years of "development", this platform is still crashing? Unbelievable. 

[jabloomf1230 2,445]

The base simulator  is not crashing. The open architecture that allows bugs in 3rd party applications to behave badly causes almost all of the CTDs. 

[PMDG777 231]

42 minutes ago, chote said:

Hello comrades was flying and when I went to enlarge the display to see where I was going the

route closed the simulator and gave me this error ntdll.dll was flying with the 747 for P3D V4

Full names in forum as per rules.

Are you running the latest version of the 744? Latest graphics drivers?

[wedgantilles 76]

1 hour ago, ArjenVdv said:

We are at P3D V4 and after so many years of "development", this platform is still crashing? Unbelievable. 

Because after so many years softwares are still made by humans. And because after millions of years of evolution the man still makes mistakes. 

Try to find any software that is as complex and is absolutely 100% not crashing while being compatible with millions of hardware/software combinations.

[DaveCT2003 1,820]

If you'll take a look on the Right Side of most any AVSIM page (including this one), you'll find the AVSIM CTD Guide.  It's a PDF file that you can download, open, and search.  There is a very good description of the error you've cited, along with things to try in order to resolve the problem.

I hope this is helpful to you.

Best wishes.

 

[doylie22 5]

Any time I've had this issue it was rectified by updating my nvidia drivers. Check your GPU for driver updates. 

[kamaz74 81]

I also had this happen. I don't think it is attributable to the 747, however. Driver I am running is: 382.05. On this trip, Active Sky for v4 froze about 5 minutes into the flight; then the crash occurred about 8 hours after (this was before I updated to current version B6377). I've also disabled FSUIPC5 as I was having issues with it causing micro stutters.

OP, which driver are you using? Do you use Active Sky for v4 (ASP4)? Do you use FSUIPC5?

Faulting application name: Prepar3D.exe, version: 4.0.23.21468, time stamp: 0x59279be2
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000374
Fault offset: 0x00000000000f775f
Faulting process id: 0x2cbc
Faulting application start time: 0x01d2e84e7262cf18
Faulting application path: C:\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b3ff28fa-1c00-4172-b064-4317adcb0770
Faulting package full name: 
Faulting package-relative application ID: 

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Prepar3D.exe
P2: 4.0.23.21468
P3: 59279be2
P4: StackHash_ab97
P5: 10.0.15063.0
P6: b79b6ddb
P7: c0000374
P8: PCH_E2_FROM_ntdll+0x00000000000A5F04
P9: 
P10:

[chote 0]

On 2017-6-22 at 3:38 PM, PMDG777 said:

Full names in forum as per rules.

Are you running the latest version of the 744? Latest graphics drivers?

Already modify what I leave, and referring to if I have all the drivers and the last update of the 747 also

 

 

Prepar3D.exe

4.0.23.21468

59279be2

ntdll.dll

10.0.14393.479

5825887f

c0000374

00000000000f8283

2710

01d2eb3b286758be

C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

372fd526-9797-4c10-937d-0855af2e8576

[PMDG777 231]

30 minutes ago, chote said:

Already modify what I leave, and referring to if I have all the drivers and the last update of the 747 also

 

 

Prepar3D.exe

4.0.23.21468

59279be2

ntdll.dll

10.0.14393.479

5825887f

c0000374

00000000000f8283

2710

01d2eb3b286758be

C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

372fd526-9797-4c10-937d-0855af2e8576

Sign ALL posts with your FULL name as per forum rules, you've already been told. It's REALLY not that hard.

 

[gregoryv 9]

Hello. I had today crash due to ntdll.dll with 777.

 

Faulting application name: Prepar3D.exe, version: 4.0.23.21468, time stamp: 0x59279be2
Faulting module name: ntdll.dll, version: 10.0.14393.479, time stamp: 0x5825887f
Exception code: 0xc0000374
Fault offset: 0x00000000000f8283
Faulting process id: 0x1b70
Faulting application start time: 0x01d2ecb64c4dd790
Faulting application path: D:\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: cc039188-3c55-4bdb-a5e0-1b49352dd8ef
Faulting package full name: 
Faulting package-relative application ID: 

 

Gregory Verba

[downscc 1,327]

1 hour ago, gregoryv said:

Hello. I had today crash due to ntdll.dll with 777.

Download the AVSIM CTD guide and try the steps it recommends.  See Hot Spots in right side column.

[markjj 47]

On 6/22/2017 at 10:06 AM, ArjenVdv said:

We are at P3D V4 and after so many years of "development", this platform is still crashing? Unbelievable. 

And we still have to pay at least $60 each time there's a few updates to the decade old base code...

[gregoryv 9]

12 hours ago, downscc said:

Download the AVSIM CTD guide and try the steps it recommends.  See Hot Spots in right side column.

I read AVSIM CTD guide many times previously when had a few times this problem on v3.

Also performed all checks. nothing was found.

I thought it was solved in v4.

Gregory Verba