V4 constant crash with 777 with report

[helloo 10]

Any ideas?  It usually only takes about five or less minutes for it to crash the sim. 

[error.0]
error=Error loading "PMDG\DLLs\PMDG_Interface.dll." in "C:\ProgramData\Lockheed Martin\Prepar3D v4\DLL.xml."

 

[downscc 1,327]

That isn't from a crash error report... for that you need to use windows to get an event record of the application crash.  Type reports after clicking the windows start button.  Odds are if P3D loaded a dll module an it worked for a few minutes then loading it did not cause a crash. 

Please note PMDG forum rules, they ask us to add our full names on all posts.

[helloo 10]

Here is the report.  Thanks  

 

Description
Faulting Application Path:    C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Prepar3D.exe
Application Version:    4.0.28.21686
Application Timestamp:    594a7255
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    10.0.15063.296
Fault Module Timestamp:    a0527b0c
Exception Code:    c0020001
Exception Offset:    0000000000069e08
OS Version:    10.0.15063.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    bb4a
Additional Information 2:    bb4ab5b55a3598b60e6de6ac8033d957
Additional Information 3:    9cb2
Additional Information 4:    9cb2357cc84cac6ead5687abf4f1602a

Extra information about the problem
Bucket ID:    738bb91a0a92fa54f8d2a825b1eac963 (120786542116)
 

[PMDG777 231]

1 minute ago, helloo said:

Here is the report.  Thanks  

 

Description
Faulting Application Path:    C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Prepar3D.exe
Application Version:    4.0.28.21686
Application Timestamp:    594a7255
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    10.0.15063.296
Fault Module Timestamp:    a0527b0c
Exception Code:    c0020001
Exception Offset:    0000000000069e08
OS Version:    10.0.15063.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    bb4a
Additional Information 2:    bb4ab5b55a3598b60e6de6ac8033d957
Additional Information 3:    9cb2
Additional Information 4:    9cb2357cc84cac6ead5687abf4f1602a

Extra information about the problem
Bucket ID:    738bb91a0a92fa54f8d2a825b1eac963 (120786542116)
 

Not a PMDG related module that's crashing your sim.

[downscc 1,327]

That might be a driver.  I had kernelbase errors last year and it turned out to be a video driver issue.

[dgeddesjr 4]

Not enough information to really make anything other than an educated guess.  If you're familiar with Windows debugging and can get a crash dump and stack back trace, you could post that and it would show what code is really executing at the time of the crash.