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Hello, my name is Derrick! I just installed PTA for P3D V4. I have received the following error message when I attempted to apply some presets. 

Applying preset C:\Users\derri\AppData\Local\Temp\wz045b\default.ini...
ERROR applying preset: source file C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\Cloud.fx not found
ERROR applying preset: source file C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\General.fx not found
ERROR applying preset: source file C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\GPUTerrain.fx not found
ERROR applying preset: source file C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\FuncLibrary.fxh not found
ERROR applying preset: source file C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\GPUTerrain.fxh not found
ERROR applying preset: source file C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\PostProcess\HDR.hlsl not found
ERROR applying preset: source file C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\PostProcess\FXAAResolve.hlsl not found
   Applying [Tweak main config (prepar3D.cfg)] to Main config file
Preset has been applied with errors. See log above
Shaders cache cleared
 

Below you will find the main directory my P3D V4 is located in. For some reason, the program attempted to apply the presets to my SSD volume C: 

PTA version : 2.52
Prepar3D main directory: <A:\Prepar3D V4\>
Target Prepar3D version: <4.0.28 build 21686>
Prepar3D main config file: <C:\Users\derri\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.cfg>
Shaders cache directory: <C:\Users\derri\AppData\Local\Lockheed Martin\Prepar3D v4\Shaders\>
Shaders backup directory: <C:\Users\derri\AppData\Local\Temp\wz045b\SHADERS_BACKUP\>

 

I do greatly appreciate any assistance that you provide. 

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Hi there,

Can you send me an email to matt.davies@projectfly.co.uk and I'll help you.

Thanks,

Matt.

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Matt 

If you could make a procedure for users to restore their sim back to base before installing PTA . it would be helpful. Trying to help out a friend with the same issue here. Prepar3D v4.

 

Thanks,  Sir/. 

 

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Matt, hope you don't mind I also sent you a support e-mail. one thing I forgot to mention in the e-mail, is every time I start PTA I have to use my serial# Any help will be deeply appreciated.

Dan McLain  

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You need to reinstall the P3D Client. We're not allowed to distribute the default P3D shaders with PTA due to some licensing issues with LM. Once you reinstall the client, make a backup of the shaders folder in the root of P3D before you start using PTA, then if things break you can just overwrite with your backed up ones.

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