NGX download issues

[JohnGB 2]

London UK, with Virgin Media Broadband.

[otooleg 0]

George O'Toole

I regret that I am having the same issue when I go to my account and try to download the 737-NGX 800 AND 600 versions I get the following error message:

<Error>

<Code>NoSuchKey</Code>

<Message>The specified key does not exist.</Message>

<Key>PMDG_737_8900_NGX.ZIP</Key>

<RequestId>37A6B564CDF140B7</RequestId>

<HostId>

UTa+Ptu3bloONnonAOGflBrbM6W7uTfUiVE8qB1vRzRD/SPge/foX2m2mwITki1w+HIxWNWEKcc=

</HostId>

</Error>

 

Help Please?

[AndyUK 26]

25 minutes ago, JohnGB said:

London UK, with Virgin Media Broadband.

I'm also in UK and have the same problem with the NGX 800/900 download for FSX.  Got the 777-200, 777-300 and NGX 600/700 no problem so I doubt the problem is with my system.  If no joy by this evening I'll raise a ticket.

[EJW 1]

Hi Guys

 

Managed to download everything except 737NGX for FSX

This is the reponse I get

 

Quote"

<?xml version="1.0" encoding="UTF-8"?>

<Error><Code>NoSuchKey</Code><Message>The specified key does not exist.</Message><Key>PMDG_737_8900_NGX.ZIP</Key><RequestId>47E3E72386E74D16</RequestId><HostId>Tf3T3dZyPDvZFPgeHXgSsnHhobXMPrC2F/PhZLNXwbo/44IYqiaCvB7UNsj6qkDY6rqBGAJrdTU=</HostId></Error>

 

QUote

 

Tried it over various browser types

 

Any ideas

 

thanks

 

Elmar Wegerle

[u719826 3]

Yep, also in the UK and also getting the "No such key" error when trying to download the 737 NGX, have submitted a ticket.

[hermannk1 0]

I updated all of my PMDG purchases successfully  i.e. B747, B777, B777 Expansion, NGX737 expansion 600.700.  

The NGX 737 Base Pack though gives an error on the  URL.  What to do?  Please advise.

hermannk1

Hermann Kuhne

Vanderbijlpark 

South Africa

[PMDG777 231]

Looks like some parts of Europe (UK and possibly Scandinavia) and South Africa are affected.

[papaquebec 0]

53 minutes ago, PMDG777 said:

 

Just downloaded it, all fine here. Where are you both located? Possible Amazon server issues in your area

I'm in Dublin, Ireland. Don't see what Amazon have to do with it.

I keep trying, and keep getting the same result

[vc10man 732]

Just downloading the Expansion 600/700 without any issues.

[PMDG777 231]

20 minutes ago, papaquebec said:

I'm in Dublin, Ireland. Don't see what Amazon have to do with it.

I keep trying, and keep getting the same result

Because PMDG downloads are hosted on Amazon servers.

[papaquebec 0]

Just now, PMDG777 said:

Because PMDG downloads are hosted on Amazon servers.

Ahh!

[pete_auau 1,152]

1 hour ago, PMDG777 said:

 

Just downloaded it, all fine here. Where are you both located? Possible Amazon server issues in your area

Might  be  a issue   with the ngx  download   file  since  i downloaded  both the  747,  200lr  and  the  er and  737-600   with no issues  only  the ngx   as   previously  posted  in another  thread

[PMDG777 231]

35 minutes ago, pete_auau said:

Might  be  a issue   with the ngx  download   file  since  i downloaded  both the  747,  200lr  and  the  er and  737-600   with no issues  only  the ngx   as   previously  posted  in another  thread

Possibly, I downloaded the NGX base pack and installed with no issues so it's a localised error. Possibly those servers haven't received the file yet and the link is looking for that file.

[Guenni1980 0]

Also in Germany. Downloading the 600/700 and T7 without any issues.

[luckynic1 0]

Yer the same problem here in queensland australia

cheers mark p