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papaquebec

NGX download issues

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George O'Toole

I regret that I am having the same issue when I go to my account and try to download the 737-NGX 800 AND 600 versions I get the following error message:

<Error>

<Code>NoSuchKey</Code>

<Message>The specified key does not exist.</Message>

<Key>PMDG_737_8900_NGX.ZIP</Key>

<RequestId>37A6B564CDF140B7</RequestId>

<HostId>

UTa+Ptu3bloONnonAOGflBrbM6W7uTfUiVE8qB1vRzRD/SPge/foX2m2mwITki1w+HIxWNWEKcc=

</HostId>

</Error>

 

Help Please?

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25 minutes ago, JohnGB said:

London UK, with Virgin Media Broadband.

I'm also in UK and have the same problem with the NGX 800/900 download for FSX.  Got the 777-200, 777-300 and NGX 600/700 no problem so I doubt the problem is with my system.  If no joy by this evening I'll raise a ticket.

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Hi Guys

 

Managed to download everything except 737NGX for FSX

This is the reponse I get

 

Quote"

<?xml version="1.0" encoding="UTF-8"?>

<Error><Code>NoSuchKey</Code><Message>The specified key does not exist.</Message><Key>PMDG_737_8900_NGX.ZIP</Key><RequestId>47E3E72386E74D16</RequestId><HostId>Tf3T3dZyPDvZFPgeHXgSsnHhobXMPrC2F/PhZLNXwbo/44IYqiaCvB7UNsj6qkDY6rqBGAJrdTU=</HostId></Error>

 

QUote

 

Tried it over various browser types

 

Any ideas

 

thanks

 

Elmar Wegerle

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Yep, also in the UK and also getting the "No such key" error when trying to download the 737 NGX, have submitted a ticket.:mellow:


John Funnell

 

scap_b777.png  NAX8096.png

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I updated all of my PMDG purchases successfully  i.e. B747, B777, B777 Expansion, NGX737 expansion 600.700.  

The NGX 737 Base Pack though gives an error on the  URL.  What to do?  Please advise.

hermannk1

Hermann Kuhne

Vanderbijlpark 

South Africa


Hermann Kuhne

Living in Vanderbijlpark South Africa

 

[/url]">7544_1.jpg

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Looks like some parts of Europe (UK and possibly Scandinavia) and South Africa are affected.


Cheers,
Chris Brand
Boeing777_Banner_Pilot.jpg

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53 minutes ago, PMDG777 said:

 

Just downloaded it, all fine here. Where are you both located? Possible Amazon server issues in your area

I'm in Dublin, Ireland. Don't see what Amazon have to do with it.

I keep trying, and keep getting the same result


Peter Quinn

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Just downloading the Expansion 600/700 without any issues.


Rick Almeida

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20 minutes ago, papaquebec said:

I'm in Dublin, Ireland. Don't see what Amazon have to do with it.

I keep trying, and keep getting the same result

Because PMDG downloads are hosted on Amazon servers.


Cheers,
Chris Brand
Boeing777_Banner_Pilot.jpg

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1 hour ago, PMDG777 said:

 

Just downloaded it, all fine here. Where are you both located? Possible Amazon server issues in your area

Might  be  a issue   with the ngx  download   file  since  i downloaded  both the  747,  200lr  and  the  er and  737-600   with no issues  only  the ngx   as   previously  posted  in another  thread


I7-800k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,    2  ssd 500gb 970 drive, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

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35 minutes ago, pete_auau said:

Might  be  a issue   with the ngx  download   file  since  i downloaded  both the  747,  200lr  and  the  er and  737-600   with no issues  only  the ngx   as   previously  posted  in another  thread

Possibly, I downloaded the NGX base pack and installed with no issues so it's a localised error. Possibly those servers haven't received the file yet and the link is looking for that file.


Cheers,
Chris Brand
Boeing777_Banner_Pilot.jpg

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