August 17, 20178 yr I have just come back from a three month break from simulating only to discover you guys are making HUGE changes! That's awesome but since I've been away, I have small questions. -Do I have to uninstall my old 747 before going into my account and downloading the full installer? -My OC has trouble updating the pmdg product modules (747,777, 737, etc.) it cant download the module and I think I should go into the directory and delete everything except for the OpsCenterUpdater.exe. Is this an ok method to get around this? -Angelo Busato Angelo Busato
August 17, 20178 yr 23 minutes ago, killairbus said: -Do I have to uninstall my old 747 before going into my account and downloading the full installer? Yep. Uninstall using add/remove programs in Windows. 23 minutes ago, killairbus said: My OC has trouble updating the pmdg product modules (747,777, 737, etc.) it cant download the module and I think I should go into the directory and delete everything except for the OpsCenterUpdater.exe. Is this an ok method to get around this? Give it a go. Make sure you're running as admin and have allowed the connection in your firewall. Cheers, Chris Brand
August 17, 20178 yr Author As the updater runs it stops and a message says "Product Module '737NGX P4D.dll' has failed to download after 3 attempts. Please try again." I'm going to try and turn my antivirus off. -Angelo Busato Angelo Busato
August 17, 20178 yr Author Now it's stopping the update because it cant install "Product Module '737NGX P3D.dll I have turned off my antivirus and firewall but the OC updater still can't download these "Product Modules." -Angelo Busato Angelo Busato
August 17, 20178 yr Are you running as Administrator and are you sure there are no connectivity problems on your side? "A life is like a garden. Perfect moments can be had, but not preserved, except in memory." - Leonard Nimoy ASUS Prime Z270-K/Intel i7 7700k @ 4.7GHz/be quiet! Black Rock 3 Pro/EVGA Geforce GTX960 4GB/16 GB Crucial DDR4-2400 RAM Alexander Neugebauer
August 17, 20178 yr Author 16 minutes ago, MorsAbAlto said: Are you running as Administrator and are you sure there are no connectivity problems on your side? Yes and I'm sure there are no connectivity issues, as I have downloaded and run the 747 installer successfully. Angelo Busato
August 17, 20178 yr Google how to disable IPv6 and give that a try. It could be the fault of your internet service provider not being able to provide the latest standard for IP addressing. Dan Downs KCRP
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