Should I uninstall my pre July update 747? Or just go ahead and download full installer?

[killairbus 3]

I have just come back from a three month break from simulating only to discover you guys are making HUGE changes! That's awesome but since I've been away, I have small questions.

-Do I have to uninstall my old 747 before going into my account and downloading the full installer?

-My OC has trouble updating the pmdg product modules (747,777, 737, etc.) it cant download the module and I think I should go into the directory and delete everything except for the OpsCenterUpdater.exe. Is this an ok method to get around this?

 

-Angelo Busato 

[PMDG777 231]

23 minutes ago, killairbus said:

-Do I have to uninstall my old 747 before going into my account and downloading the full installer?

Yep. Uninstall using add/remove programs in Windows.

 

23 minutes ago, killairbus said:

My OC has trouble updating the pmdg product modules (747,777, 737, etc.) it cant download the module and I think I should go into the directory and delete everything except for the OpsCenterUpdater.exe. Is this an ok method to get around this?

Give it a go. Make sure you're running as admin and have allowed the connection in your firewall.

[killairbus 3]

As the updater runs it stops and a message says "Product Module '737NGX P4D.dll' has failed to download after 3 attempts. Please try again." I'm going to try and turn my antivirus off. 

 

-Angelo Busato

[killairbus 3]

Now it's stopping the update because it cant install "Product Module '737NGX P3D.dll

I have turned off my antivirus and firewall but the OC updater still can't download these "Product Modules." 

 

-Angelo Busato

[MorsAbAlto 19]

Are you running as Administrator and are you sure there are no connectivity problems on your side? 

[killairbus 3]

16 minutes ago, MorsAbAlto said:

Are you running as Administrator and are you sure there are no connectivity problems on your side? 

Yes and I'm sure there are no connectivity issues, as I have downloaded and run the 747 installer successfully.  

[downscc 1,327]

Google how to disable IPv6 and give that a try.  It could be the fault of your internet service provider not being able to provide the latest standard for IP addressing.

[PMDG777 231]

Looks like there were server issues earlier. Try again now.