GNS Installation issues P3D v4 [solved]

[Pgdavis2 3]

Moving this issue to a new thread...

I'm using it with the Carenado Shrike Commander/ P3D v4

Install completed (other than the xml file issue with the anti-virus I reported) and I was able to add the new GNS 530 to the panel and pop-up

However, the GNS will not turn on.  Clicking the on switch on the Vcockpit I can see something happens to the screen (another less dark screen appears) but the GPS does not come online

I know this is new and am willing to help troubleshoot

Thanks

[RXP 2,338]

Can you please let us know what the "my documents\rxpGnsSim.dll.log" and "my documents\rxpGNS2.gau.log" files say?

[Pgdavis2 3]

rxpGNS2.gau.log:

 

17/08/28 23:08:03.867 11548 -    ] # rxpGNS2.dll version 2.3.0.0
17/08/28 23:08:03.870 11548 INFO ] 

[Pgdavis2 3]

rxpGnsSim.dll.log:

17/08/28 23:08:06.225 11548 -    ] # rxpGnsSim64.dll version 2.3.0.0
17/08/28 23:08:09.581 11548 ERROR] G530.1 process not ready: C:\ProgramData\Reality XP\rxpGnsSim32.dll
17/08/28 23:08:09.582 11548 ERROR] The specified module could not be found., code: 0000007e

[RXP 2,338]

Ok, this is your anti-virus working behind your back! (most likely). Please make sure to "white list" the aforementioned file. 

[Pgdavis2 3]

Those are all that are in the 2 logs files

[Pgdavis2 3]

I reinstalled everything and it's running now :)

[RXP 2,338]

2 minutes ago, Pgdavis2 said:

I reinstalled everything and it's running now :)

Sounds great to me! Was this your anti-virus in the end? Any other tip for other customers you could share?

[Pgdavis2 3]

I did turn off anti-virus for the install, having faith that it was a false positive Trojan.  Otherwise it went pretty smoothly!