G1000 missing information for arrival airport?

[Airbus 14]

I just tried to create a FPL from KFAT to KMFR (Rogue Valley) and after entering the arrival airport all information regarding a STAR, transition, or runway was missing!  I tried entering a couple other airports i.e. KLGB KMRY and they displayed airport information.  I just recently installed the navigraph update and the latest EMB505.  What am I doing wrong?  I just checked my Programs and Features (add/remove programs)  and it shows the following:

EMB505 V2 FSX/P3D version 1.0

EMB505 NAVIGRAPH FSX/P3D version 2.0

Could someone please verify that these are the correct entries for these products?  I am using FSX on Windows 7.

Thanks for your help!

Airbus

[Jim Young 2,356]

Those versions show up in my Add/Remove Programs too.  The key is that you have V2 installed and Version 1.3 of the Navigraph Extension.  Do not know why Microsoft Windows identified them at V2.0 and 1.0.

Make sure your folders for the navdata are correct:

CarenadoNavigraph (in this folder you should have the database file "carenavigraph")

  Navigraph

     NavData

        Proc

Best regards,

Jim

[Airbus 14]

Hi Jim:

My folders are:

FSX
 CarenadoNavigraph
    DefaultFSX
    G1000FSX
    Navigraph
    carenavigraph.db (dated 8/28/2015 size 113,885 KB)
   
    The Navigraph folder contains:
     NavData
         PROC (This folder contains all the airport txt files dated 9/10/13 e.g. KMFR contains SIDS, approaches, etc;) 
         airports.txt
         ats.txt
         cycle_info.txt
         navaids.txt
         waypoints.txt

 Are the details of your folders the same as mine? Which file(s) are actually used by the Navigraph extension pack?  What is the purpose of the DefaultFSX and the G1000FSX folders?  Since I subscribe to the Navigraph FMS data, where will the new data go when I go to update all my aircraft including the Phenom? I am concerned that my update to the latest Phenom and the Navigraph extension were successful.

Thanks for your help, Jim!

airbus

[Jim Young 2,356]

13 minutes ago, Airbus said:

Are the details of your folders the same as mine? Which file(s) are actually used by the Navigraph extension pack?

Your files are the same as mine.  When Navigraph is updated, the data is sent to your NavData and PROC folders.  The AIRAC data.  You should point Navigraph updates to the Navigraph folder as all they update is the folders below Navigraph - NavData and Proc.

If your Navagraph data in the PROC folder is dated 9/10/13, that this the default PROC installed when you installed the aircraft.  Navigraph update should show files with 8/3/2017 dates.  When Navigraph updates the NAV and Proc folders, you should see an update into the G1000 upon first loading your aircraft.  On my PA46 Meridian I can bring this image showing the updating by clicking on Shift+9 but my data has already been updated so it will not appear anymore except for a second.  I think the Phenom 300 has a Shift + something too but I no longer have it installed. 

There is nothing wrong with the installation of the aircraft or Navigraph Extension.  In P3Dv3 there was an issue but in V4 they did it correctly.  In FSX there never was a problem with the installation.  Just the operation of the aircraft.  I have no idea the purpose of the DefaultFSX and G1000FSX folders. 

You might want to look at my topic in the General Forum regarding the installation of the modules in the dll.xml in P3DV4 as I saw the installer installed the path to the 32 bit version vs the 64 bit version.

Best regards,

Jim

[Airbus 14]

Hi Jim:

All OK now!  I just successfully updated the navigraph data from my account and the files are dated 8/3/17 just as you said.  When I loaded the Phenom the data was updated automatically.  Thanks again for your help!

Airbus
 

[Jim Young 2,356]

Glad everything was installed properly.

Best regards,

Jim