AS16 Interface not visible(only run in background)

[edvn25 0]

Hello everybody,

At the last special offer I bought AS16+ASCA.

But when I open AS16, ASCA open autmatically too. Both run than in the background and are not visble, only in the Task manager (not in the Taskbar!)

When I secondly started AS16 only the ASCA Interface is shown, the AS16 interface is not visible. When I close ASCA and start AS16 again, nothing happend. AS16 only run in the Background.

Can someone help me?

Thanks for the answer,

edvn25

[McLaren 42]

Hello,

Are you using Windows 8/8.1? There is a bug with the UI we are working out. Please see the below beta version and try those:

AS16/FSX:
http://nimbus.hifitechinc.com/publicdownloads/hotfix083117/ActiveSky2016_FSX_Update.exe

AS16/P3Dv3:
http://nimbus.hifitechinc.com/publicdownloads/hotfix083117/ActiveSky2016_P3D_Update.exe

ASP4/P3Dv4:
http://nimbus.hifitechinc.com/publicdownloads/hotfix083117/AS_P3Dv4_Update.exe

Thanks!

[edvn25 0]

@McLaren Thanks for the answer, but no, i use Win10 and with the Update, it works like before.

Also to add: When I start AS16 the first time you can see the AS16 Interface for one second, but than the interface disappears.

[HUSSAR 258]

You can log a support ticket at HiFi, someone can have a look at your system to help resolve the issue:

http://hifisupport.kayako.com/Tickets/Submit

[McLaren 42]

Are you running any scaling on your desktop resolution, if so can you set it back to the default value of 100%. As Rob mentioned please open a support ticket if you still have issues/scaling is not applicable. 

Thanks!