Fs2Crew P3DV4 NGX Config Manager stopped working

[tjeuten 6]

Hi,

had to reinstall Windows and thus also P3DV4.

I installed FS2CREW P3DV4 NGX Reboot but I have a problem with the Config Manager. As soon as I open it and click in any of the fields to enter information (e.g. First Name) I get the message that the config manager has stopped working.

In event viewer I have the following entry pasted below.

I have tried reinstalling .NET 3.5 SP1, running the config manager as administrator, in various compatibility modes, a .NET repair tool, but none of it helped.

Any advise please ?

OS is Windows 10 Pro, Creators Update

Thanks

 

 

Fault bucket 129556216548, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: fs2crew_ngx_reboot_configurator
P2: 1.0.0.0
P3: 596a3718
P4: mscorlib
P5: 2.0.0.0
P6: 589a971b
P7: 281f
P8: 8a
P9: System.ArgumentException
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFC0A.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD15.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD2B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD3C.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_fs2crew_ngx_rebo_c323c42f90924689ec3de14374c20deeeb2c5f_00000000_2e77034e

Analysis symbol: 
Rechecking for solution: 0
Report ID: 72156464-a471-48d9-9ef9-6313280cc11e
Report Status: 1
Hashed bucket: 4a36ac6d1e3538416148658ec3ac57e2

[byork 2,258]

Did it work before?

 

[byork 2,258]

I see the problem.

You're using the Creators Update...

That's still beta software.

Please don't use beta versions of Windows... who knows what's wrong with them.

[tjeuten 6]

Hi Bryan,

Yes it worked before, before I reinstalled Windows.

Not entirely agreeing with you that the Creators update is beta...

I'm using version 1703 (build 15063.540) which Microsoft recommends to use for new installs (https://technet.microsoft.com/en-us/windows/release-info.aspx) and is the version you get nowadays when you download a fresh Windows 10 installation ISO from the official Microsoft channel...

I've seen posts of people with the same issue in the past but none of those topics actually mentioned a fix. I imagine it got fixed somehow for these people, so you must have some sort of idea, no ?

[byork 2,258]

Okay,  you had me confused, because I thought the Creators Update comes out in fall.

Try this... it worked for another user:

Question:  The NGX Config Manager will not load.

Answer:

1. Delete and Reinstall the Riva Tuner Statistics Service.  That worked for one user.

 

[tjeuten 6]

Ok thanks for the info Bryan.

Just left now for a five day business trip so won't be able to test until next weekend, but will let you know then.

Mathieu

[tjeuten 6]

Hi Bryan,

Installed the latest version of the Riva Tuner Statistics Server, but unfortunately that does not resolve the issue.

The P3D V4 Reboot NGX Config Manager can be launched, and I get the screen where I need to input the registration details (first name, last name etc). But from the moment I click into one of these fields to give it focus to input stuff, the app crashes...

Any other ideas ?

Thanks

 

ps: if it's any help, found some more logs in the Windows Error Report Archive. It includes the loaded modules at the time of the crash...

 

Version=1
EventType=CLR20r3
EventTime=131495159753630332
ReportType=2
Consent=1
UploadTime=131495159757779583
ReportStatus=97
ReportIdentifier=43d70b9c-4d82-4390-a8aa-20e7c457fcd7
Wow64Host=34404
AppSessionGuid=00001fbc-0001-0016-e488-d5ac262ad301
TargetAppId=W:00007eaa1e4b50c10af73b69ee96cdb9debc0000ffff!00000b0cfdf9bd6ae4490fb54426dfbeac845c61d69a!FS2Crew_NGX_Reboot_Configurator.exe
TargetAppVer=2017//07//15:15:39:04!0!FS2Crew_NGX_Reboot_Configurator.exe
BootId=4294967295
TargetAsId=416
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=fs2crew_ngx_reboot_configurator
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.0.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=596a3718
Sig[3].Name=Problem Signature 04
Sig[3].Value=mscorlib
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=594980a6
Sig[6].Name=Problem Signature 07
Sig[6].Value=281f
Sig[7].Name=Problem Signature 08
Sig[7].Value=41
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.ArgumentException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=8192
UI[2]=C:\Games\Lockheed Martin\Prepar3D v4\FS2Crew2010\Versions\PMDG737NGXRB\FS2Crew_NGX_Reboot_Configurator.exe
UI[3]=FS2Crew_737_NGX_Configurator has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Games\Lockheed Martin\Prepar3D v4\FS2Crew2010\Versions\PMDG737NGXRB\FS2Crew_NGX_Reboot_Configurator.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\System32\KERNEL32.dll
LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[6]=C:\Windows\AppPatch\AppPatch64\AcLayers.DLL
LoadedModule[7]=C:\Windows\System32\msvcrt.dll
LoadedModule[8]=C:\Windows\System32\USER32.dll
LoadedModule[9]=C:\Windows\System32\win32u.dll
LoadedModule[10]=C:\Windows\System32\GDI32.dll
LoadedModule[11]=C:\Windows\System32\gdi32full.dll
LoadedModule[12]=C:\Windows\System32\msvcp_win.dll
LoadedModule[13]=C:\Windows\System32\ucrtbase.dll
LoadedModule[14]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[15]=C:\Windows\System32\combase.dll
LoadedModule[16]=C:\Windows\System32\RPCRT4.dll
LoadedModule[17]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[18]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[19]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[20]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[21]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[22]=C:\Windows\SYSTEM32\SortWindows61.dll
LoadedModule[23]=C:\Windows\System32\IMM32.DLL
LoadedModule[24]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[25]=C:\Windows\System32\sechost.dll
LoadedModule[26]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[27]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[28]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[29]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[30]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9307_none_88daf3492fb349de\MSVCR80.dll
LoadedModule[31]=C:\Windows\System32\shell32.dll
LoadedModule[32]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[33]=C:\Windows\System32\shcore.dll
LoadedModule[34]=C:\Windows\System32\windows.storage.dll
LoadedModule[35]=C:\Windows\System32\powrprof.dll
LoadedModule[36]=C:\Windows\System32\profapi.dll
LoadedModule[37]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\625352eb57fa865d7b1e3cabe1c263e2\mscorlib.ni.dll
LoadedModule[38]=C:\Windows\System32\ole32.dll
LoadedModule[39]=C:\Windows\system32\uxtheme.dll
LoadedModule[40]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\cd096e6c4a26532be909551eae34194d\System.ni.dll
LoadedModule[41]=C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\d91523df8fc7f5aeac467933cf37dd88\WindowsBase.ni.dll
LoadedModule[42]=C:\Windows\assembly\NativeImages_v2.0.50727_64\PresentationCore\768da15efc467ffd8150b4b91728b4d4\PresentationCore.ni.dll
LoadedModule[43]=C:\Windows\assembly\NativeImages_v2.0.50727_64\PresentationFramewo#\4116208b760c524aaeef1c18dc37fc70\PresentationFramework.ni.dll
LoadedModule[44]=C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\wpfgfx_v0300.dll
LoadedModule[45]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[46]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[47]=C:\Windows\system32\dwmapi.dll
LoadedModule[48]=C:\Windows\System32\MSCTF.dll
LoadedModule[49]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[50]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[51]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
LoadedModule[52]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[53]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[54]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[55]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Xml\8c86c8b36aa94d840d91ccecb41fbc2e\System.Xml.ni.dll
LoadedModule[56]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Configuration\853d96eca543d74fd7f864344926145b\System.Configuration.ni.dll
LoadedModule[57]=C:\Windows\SYSTEM32\WindowsCodecsExt.dll
LoadedModule[58]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[59]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll
LoadedModule[60]=C:\Windows\System32\crypt32.dll
LoadedModule[61]=C:\Windows\System32\MSASN1.dll
LoadedModule[62]=C:\Windows\System32\WINTRUST.DLL
LoadedModule[63]=C:\Windows\System32\imagehlp.dll
LoadedModule[64]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[65]=C:\Windows\system32\rsaenh.dll
LoadedModule[66]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvd3dumx.dll
LoadedModule[67]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[68]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[69]=C:\Windows\system32\nvspcap64.dll
LoadedModule[70]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[71]=C:\Windows\System32\PSAPI.DLL
LoadedModule[72]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[73]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[74]=C:\Windows\system32\nvapi64.dll
LoadedModule[75]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[76]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[77]=C:\Windows\assembly\NativeImages_v2.0.50727_64\PresentationFramewo#\0b851030d09cafffa682cb85536ea303\PresentationFramework.Aero.ni.dll
LoadedModule[78]=C:\Windows\SYSTEM32\shfolder.dll
LoadedModule[79]=C:\Windows\System32\ws2_32.dll
LoadedModule[80]=C:\Windows\system32\mswsock.dll
LoadedModule[81]=C:\Windows\SYSTEM32\iphlpapi.dll
LoadedModule[82]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[83]=C:\Windows\System32\NSI.dll
LoadedModule[84]=C:\Windows\SYSTEM32\rasapi32.dll
LoadedModule[85]=C:\Windows\SYSTEM32\rasman.dll
LoadedModule[86]=C:\Windows\SYSTEM32\rtutils.dll
LoadedModule[87]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[88]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[89]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[90]=C:\Windows\System32\clbcatq.dll
LoadedModule[91]=C:\Windows\system32\dataexchange.dll
LoadedModule[92]=C:\Windows\system32\d3d11.dll
LoadedModule[93]=C:\Windows\system32\dcomp.dll
LoadedModule[94]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[95]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[96]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[97]=C:\Windows\System32\rasadhlp.dll
LoadedModule[98]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[99]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
LoadedModule[100]=C:\Windows\SYSTEM32\PresentationNative_v0300.dll
LoadedModule[101]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[102]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[103]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[104]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[105]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[106]=C:\Windows\SYSTEM32\usermgrcli.dll
LoadedModule[107]=C:\Windows\system32\msctfui.dll
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=FS2Crew_737_NGX_Configurator
AppPath=C:\Games\Lockheed Martin\Prepar3D v4\FS2Crew2010\Versions\PMDG737NGXRB\FS2Crew_NGX_Reboot_Configurator.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000
MetadataHash=-1416194505 

[tjeuten 6]

Got it fixed !

Was using English Belgian as a language, which apparently is a now localization in Windows 10 Creators Update.... When I switched to English UK it worked.

Will teach me sticking with the default stuff and not going exotic :-)

Thanks again

[byork 2,258]

17 hours ago, tjeuten said:

Got it fixed !

Was using English Belgian as a language, which apparently is a now localization in Windows 10 Creators Update.... When I switched to English UK it worked.

Will teach me sticking with the default stuff and not going exotic :-)

Thanks again

I'm glad you got it figured out, although I can't explain that.

But I'm still confused.... you said you're not using beta software, but the Window 10 Creators update has not been released yet???

[tjeuten 6]

Bryan,

Creators Update is not beta, it was formally released in April this year. Although I must say there have been some issues with it (and still not all resolved), but it is the officially latest version Microsoft advertises.

You probably refer to Fall Creators Update, which should be released in October

See https://en.wikipedia.org/wiki/Windows_10_version_history