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Jorge_oco10

P3d v4 crashing all the time for no reason

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Hello,

P3d v4 keeps crashing every 30sexonds to one minute now. It's been happening ever dice I re downloaded fsx onto my pc 3weeks ago.

my specs are

I5-7400

8gb ram

gtx 1050ti

500gb storage

64bit

im running windows 10, I get no error message apart from not responding at the top when it crashes. It is fully up to date my op. 

Could it be a lack of ram?

 

 

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50 bucks says its an ai model issue.  20 says its ntd.dll in the event viewer


 
 
 
 
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4 minutes ago, tooting said:

50 bucks says its an ai model issue.  20 says its ntd.dll in the event viewer

$100 dollars says there is reason, even though "it's crashing all the time for no reason".

There is always a reason......

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What this ever found / fixed?   I see the info for FSX but he said Prepar3D 4.3 which is what I have.  I have the issue that when I load ANY plane I may get 5 minutes in it, I may get until I move the view and then it does one of 2 things..  CTD or way more frequent, shuts off the computer completely (reboot.)  

I have been pouring over event viewer logs, but I have no clue what I am looking for.  There are 100's of logs with 1000's of entries in there....info, warning, critical, etc.... none look like anything to do with P3D...and yet, it's the ONLY app I am having issues with.  Win10 64bit..  

Thanks if anyone has some help....Sucks I can't fly anymore...  I am about to do a full re-install as I have installed a ton of addons I bought (REX, orbx, PMDG, etc...)  I am hoping to NOT have to do that...but guessing the issue SHOULD be in the event logs...but again, not a clue what or where to look in them...

 

Greg


Sim: Prepar3D v4.3  | System: Windows 10 64bit | i7-2600K Quad Core (8 lcpu) OC-3800MHz | 16GB DC 666.7MHz | Gigabyte H67MA-D2H-B3 (F6) | 1 NVIDIA GeForce GTX 960 4GB | 2 AOC 24" HD Monitors | 1 Dell 22" HD Monitor | 1 47" Vizio 3D HD TV/Monitor | 1 Creative Sound Blaster Recon3D PCIe Audio | 1 Samsung SSD 860 EVO 500GB | 1 Samsung 850 EVO 500GB | 1 Samsung 850 EVO 250 GB | 1 Seagate 2TB | 1 STECH 8TB | 1 Seagate 10TB | 1 Toshiba 3TB | HP BD-RE Blu-ray DL RW

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2 hours ago, SpectroPro said:

I see the info for FSX but he said Prepar3D 4.3 which is what I have.

Thanks for bringing to my attention.  I removed my comments regarding FSX.  I do not know how that happened but most likely thought I was responding to another topic.  But the OP's first sentence referenced FSX and he failed to provide more information. 

What is your problem?  Did you try one of the suggestions in the AVSIM CTD Guide, Page 10, how to fix most crashes?


Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

I7 8086K  5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10 

 

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On 10/15/2018 at 4:18 PM, Jim Young said:

What is your problem?  Did you try one of the suggestions in the AVSIM CTD Guide, Page 10, how to fix most crashes?

I did look at that...  I WISH my issue had been blue screen of deaths....then at least there would be information about the cause....my issue was not CTD's or BSOD's...it was INSTANT shut down of my computer.  Thus, there was no time for any info to be recorded...  Every error was:  The system shut down unexpectedly or power was lost...blah blah blah...  LOL!!!!   

Thus, I did a few things finally....I UN overclocked my processor... It has NEVER been an issue before and isn't with any other game/program I use.  I know for a fact this processor can be OC'd from it's 3.4 up to 4.8.  I have read many people's reports of doing just that...and I have a friend with same chip (we bought them at the same time) and he runs his at 4.5.  I had mine at the time at 3.8 but have run it at 4.2 in the past.  I also uninstalled every add-on from the program.  It is currently running just fine.  MOSTLY..  I have run it for hours with no problem...however, I love long flights, and after a 3 hour flight while on decent to my destination POOF!!!!   Shut down.  Talk about word not allowed.  hahahaha   That said, I have turned on the sim, loaded up an airport and then just let the plane sit until it gives me the computer low on memory message...(usually while I am sleeping at some point.)  I have NOT reinstalled anything....as I am currently working on fixing KCVG airport...and thus have no time for my computer to keep shutting off...  But eventually I will start the whole 1 addon at a time and then test test test....  🙂

Greg


Sim: Prepar3D v4.3  | System: Windows 10 64bit | i7-2600K Quad Core (8 lcpu) OC-3800MHz | 16GB DC 666.7MHz | Gigabyte H67MA-D2H-B3 (F6) | 1 NVIDIA GeForce GTX 960 4GB | 2 AOC 24" HD Monitors | 1 Dell 22" HD Monitor | 1 47" Vizio 3D HD TV/Monitor | 1 Creative Sound Blaster Recon3D PCIe Audio | 1 Samsung SSD 860 EVO 500GB | 1 Samsung 850 EVO 500GB | 1 Samsung 850 EVO 250 GB | 1 Seagate 2TB | 1 STECH 8TB | 1 Seagate 10TB | 1 Toshiba 3TB | HP BD-RE Blu-ray DL RW

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I had the similar issues a couple of months ago.  Using P3D and it suddenly shutdowns the system.  But, at least it showed a BSOD (which did not help).  Turned out to be one module out of 4 that went bad with the system RAM.  Found the offending one, removed it, and no more problems since. 


Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

I7 8086K  5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10 

 

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2 hours ago, SpectroPro said:

I did look at that...  I WISH my issue had been blue screen of deaths....then at least there would be information about the cause....my issue was not CTD's or BSOD's...it was INSTANT shut down of my computer.  Thus, there was no time for any info to be recorded...  Every error was:  The system shut down unexpectedly or power was lost...blah blah blah...  LOL!!!!   

Thus, I did a few things finally....I UN overclocked my processor... It has NEVER been an issue before and isn't with any other game/program I use.  I know for a fact this processor can be OC'd from it's 3.4 up to 4.8.  I have read many people's reports of doing just that...and I have a friend with same chip (we bought them at the same time) and he runs his at 4.5.  I had mine at the time at 3.8 but have run it at 4.2 in the past.  I also uninstalled every add-on from the program.  It is currently running just fine.  MOSTLY..  I have run it for hours with no problem...however, I love long flights, and after a 3 hour flight while on decent to my destination POOF!!!!   Shut down.  Talk about word not allowed.  hahahaha   That said, I have turned on the sim, loaded up an airport and then just let the plane sit until it gives me the computer low on memory message...(usually while I am sleeping at some point.)  I have NOT reinstalled anything....as I am currently working on fixing KCVG airport...and thus have no time for my computer to keep shutting off...  But eventually I will start the whole 1 addon at a time and then test test test....  🙂

Greg

An instantaneous shutdown is almost certainly a symptom of a hardware problem. Certain software might trigger it, but that diesn’t mean the software is defective - its probably only stressing a weak component.

Your power supply would be the first suspect. A bad memory stick could do it too.

A loose connector from your PSU to the main power input socket on your motherboard could also cause it. 


Jim Barrett

Licensed Airframe & Powerplant Mechanic, Avionics, Electrical & Air Data Systems Specialist. Qualified on: Falcon 900, CRJ-200, Dornier 328-100, Hawker 850XP and 1000, Lear 35, 45, 55 and 60, Gulfstream IV and 550, Embraer 135, Beech Premiere and 400A, MD-80.

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1 minute ago, JRBarrett said:

An instantaneous shutdown is almost certainly a symptom of a hardware problem. Certain software might trigger it, but that diesn’t mean the software is defective - its probably only stressing a weak component.

Your power supply would be the first suspect. A bad memory stick could do it too.

A loose connector from your PSU to the main power input socket on your motherboard could also cause it. 

Yeah, I'll be testing the hardware and checking seats soon....  About to move and when I do I'll tear apart the computer.  I have run software diagnostics on all my hardware, memory, cpu, and even the power supply and they all show everything working perfectly..  I ran all the stress tests that I have access to...which, thanks to a buddy that has a job trying to break computers with software (pretty cool way to earn a paycheck..lol), is some really heavy duty stuff (like military grade)... But, I know that's not infallible...I'll keep you posted...


Sim: Prepar3D v4.3  | System: Windows 10 64bit | i7-2600K Quad Core (8 lcpu) OC-3800MHz | 16GB DC 666.7MHz | Gigabyte H67MA-D2H-B3 (F6) | 1 NVIDIA GeForce GTX 960 4GB | 2 AOC 24" HD Monitors | 1 Dell 22" HD Monitor | 1 47" Vizio 3D HD TV/Monitor | 1 Creative Sound Blaster Recon3D PCIe Audio | 1 Samsung SSD 860 EVO 500GB | 1 Samsung 850 EVO 500GB | 1 Samsung 850 EVO 250 GB | 1 Seagate 2TB | 1 STECH 8TB | 1 Seagate 10TB | 1 Toshiba 3TB | HP BD-RE Blu-ray DL RW

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What is really odd...now that I think about it...is that I have games that push this computer WAY harder than Prepar3D does...  Crysis being one of them but also Arma 3 and Battlefield 1... Those all push the cpu and the gpu to their limits...literally...I've had my cpu heat alarm go off several times playing those games...But never once has the computer simply shut off.  This is why I am so perplexed.....

Greg


Sim: Prepar3D v4.3  | System: Windows 10 64bit | i7-2600K Quad Core (8 lcpu) OC-3800MHz | 16GB DC 666.7MHz | Gigabyte H67MA-D2H-B3 (F6) | 1 NVIDIA GeForce GTX 960 4GB | 2 AOC 24" HD Monitors | 1 Dell 22" HD Monitor | 1 47" Vizio 3D HD TV/Monitor | 1 Creative Sound Blaster Recon3D PCIe Audio | 1 Samsung SSD 860 EVO 500GB | 1 Samsung 850 EVO 500GB | 1 Samsung 850 EVO 250 GB | 1 Seagate 2TB | 1 STECH 8TB | 1 Seagate 10TB | 1 Toshiba 3TB | HP BD-RE Blu-ray DL RW

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21 hours ago, SpectroPro said:

What is really odd...now that I think about it...is that I have games that push this computer WAY harder than Prepar3D does...  Crysis being one of them but also Arma 3 and Battlefield 1... Those all push the cpu and the gpu to their limits...literally...I've had my cpu heat alarm go off several times playing those games...But never once has the computer simply shut off.  This is why I am so perplexed.....

Greg

Those games will push your system to the limits but on a different pattern, for example all your CPU cores will go to 70% - 80% causing an overall spike in CPU temperatures, your video card will be push to almost 90% but for cycles (it then comes down to 50 -70% and spikes again) causing more overall system temperature inside your systems.

However P3D works differently, it pushes your CPU first core (sometimes 2 cores) to a constant 100% while the rest of your cores remain at much lower capacity, this will increase the temperature mostly for the first cores while the rest of the cores remain much cooler, so although the overall CPU temperature remains lower (in hence why no alarms) some of CPU cores are actually working at a constant 100%!!! with a very high temperature, so if your OverCloking is not stable they will reach to a limit were it can crash your computer (1 simple core being unstable under OC can cause blue screens or shutdowns).

I recommend you use Prime95 with small fft tests for 24 hours in order to confirm your that system overclocking is actually stable, if you get any cores failures or temperature alarms, reduce your overclocking frequency to a lower setting (or change your current cooling solution) and repeat the tests.

King Regards,
Simbol

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On 10/23/2018 at 7:06 AM, SpectroPro said:

I have run software diagnostics on all my hardware, memory, cpu, and even the power supply and they all show everything working perfectly..

I did too!  I even tore apart my system, removed the CPU, checked the pins the cpu sits on, the connections to all drives, to the psu, and made sure all memory modules were seated properly.  Still got the crash.  AIDA64 Extreme indicated all Memory Modules were working great (had all simms filled).  Removed the overclock back to the optimal defaults.  Ran tests provided by AIDA64 on the system.  No crash.  Ran P3DV4. Crash.  Sometimes a BSOD, sometimes, just a system shutdown, sometimes just a CTD.  BSOD and crash reports indicated different causes (faulting module).  Read on the Internet memory modules go bad so decided to remove two modules.  No more crashes no matter what I did.  Removed the memory modules working and placed the other two modules in the system.  That resulted in another P3D BSOD.  Traced it to just one module that was causing the crashes.  Have not had a CTD or BSOD for well over a month.

Crashes are frustrating and it is a shame, in today's technological world, man must still deal with them and have some expertise in how computers work in order to diagnose and repair the issue. If I did not have some expertise, I would have had to take the computer to a computer repair shop and they would have easily charged me well over $100 to diagnose and repair it.  If they could not figure out it was a memory module, they probably would have replaced the MB and memory modules and then call and tell me they fixed it and it was being caused by a bad MB and memory modules and the cost of repair is $550.  Since I did not have some expertise in computers, I would gladly pay the cost of repairs.  So, hopefully you can diagnose and repair the issue yourself.

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Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

I7 8086K  5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10 

 

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