Operations Center

[randallgriffin 0]

I cannot access the Operations Center.  This message pops up:

 

An exception has occured!

Please contact PMDG support by submitting a ticket at http://support.precisionmanuals.com for help with resolving this issue.
Press "Copy to clipboard" below and then paste the information into your support ticket.
Additionally, a log file has been created at:
c:\users\randall griffin\appdata\roaming\pmdg\pmdg operations center\PMDG Operations Center.log
Please attach this file to better help us fix this issue.

The application will now exit.

09/15/17 20:16:47     Exception:  Access Violation at 0x0
00D30000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +00023D3D  (D72C80, 2E032A, D543D3)
00D30000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +00026ACC  (D56090, 2E032A, 0)
74DE0000  C:\Windows\SYSTEM32\USER32.dll  +00008E71  (2E032A, 110, 280354)
74DE0000  C:\Windows\SYSTEM32\USER32.dll  +0001F730  (D56090, 2E032A, 110)
74DE0000  C:\Windows\SYSTEM32\USER32.dll  +0001F6C8  (110, 280354, 0)
74DE0000  C:\Windows\SYSTEM32\USER32.dll  +0001F2D7  (2E032A, 110, 280354)
74DE0000  C:\Windows\SYSTEM32\USER32.dll  +00032A05  (FF91A0, 0, 110)

 

Ayy suggestions?

[pete_auau 1,154]

yep   do  what it  told  you to do  submit  a  support  ticket  in  with the  log

[randallgriffin 0]

How?

[pete_auau 1,154]

14 minutes ago, randallgriffin said:

How?

click on the link  on your  first  post  and   than   click  tickets  than  select start ticket. first  you need  to  sign in first since its  a different sign in,  you need  to register  first  if  you havnt  done  so yet,  on the top  right hand  you will see  the option  register  and  sign  in