P3D V3 is always crashing when loading PMDG 747

[marius559 0]

Hi,

I got the PMDG 747 a few days ago but I can't fly with her... Everytime I select the Aircraft my flightsim crashes either when reaching 100% or (when I selected a default aircraft before) when I change the aircraft.

I tried to reinstall sim connect, some of my addons (ORBX, Gsx, other addon planes) and I tried to repair my Microsoft.NET Framework. I really don't want to reinstall my whole sim, maybe some of you had the same experience with the aircraft or other products.

regards,

Marius

[Olympic260 415]

Windows 10? If yes remove MS KB4038788 update and retry

[marius559 0]

14 minutes ago, Olympic260 said:

Windows 10? If yes remove MS KB4038788 update and retry

Yes, win10. And sorry I forgot that. I already tried that too.

[Olympic260 415]

What the even viewer log is for these crashes?

[marius559 0]

16 minutes ago, Olympic260 said:

What the even viewer log is for these crashes?

There are several error reports,

.NET Runtime reports:

Anwendung: Prepar3D.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 13AEAFD0
Stapel:
   bei System.GC._WaitForPendingFinalizers()
   bei MenuSystem.MenuSystem.OpenDialogCommon(UIControls.SubMenuDialog, UIControls.SubMenu, Boolean)
   bei MenuSystem.MenuSystem.OpenDialog(UIControls.SubMenu, Boolean)
   bei <Module>.OpenSelectVehicleDialog(Void*, Void (UInt32, Void*), Boolean)

 

The standard application error:

Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 3.4.18.19475, Zeitstempel: 0x5851bfd2
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x13aeafd0
ID des fehlerhaften Prozesses: 0xf34
Startzeit der fehlerhaften Anwendung: 0x01d33a0c1e2c29e0
Pfad der fehlerhaften Anwendung: D:\Games\Prepar3D.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 9bc18e29-8e87-4ebb-8295-af48f51ab087
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 

 

Windows error reporting:

Fehlerbucket 116453164796, Typ 5
Ereignisname: BEX
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: Prepar3D.exe
P2: 3.4.18.19475
P3: 5851bfd2
P4: StackHash_788d
P5: 0.0.0.0
P6: 00000000
P7: PCH_F6_FROM_ntdll+0x000722CC
P8: c0000005
P9: 00000008
P10: 

Angefügte Dateien:
minidump.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD8EB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD9F4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDA15.tmp.txt

Hope you can see through

[Olympic260 415]

I would suggest open a ticket. Maybe the guys in support can help more.For me it looks like the MS patch issue but since you say you remove it, check again just to be sure, I have no more ideas.

 

 

[marius559 0]

Thanks for your help anyway. I just see even I removed the update, windows is trying to download it again. Do you know how to prevent windows to download it again? But it's deleted anyway, I'll open a ticket.

[Olympic260 415]

Check here

 

https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-reinstalling-in-window