two pc and only one account?

[Lexen 3]

I have my second pc set up today.
then I wanted to start my first pc, and then came this error message. Chaseplane reports:
You have reached the maximum number of computers allowed for your account. Please contact us at ***@***.com?
Is that normal?
but is so ok, but I can not fly anymore today.
is that really so? .... if so, what is it?

 pls help me

[YukonPete 580]

3 hours ago, Lexen said:

I have my second pc set up today.
then I wanted to start my first pc, and then came this error message. Chaseplane reports:
You have reached the maximum number of computers allowed for your account. Please contact us at ***@***.com?
Is that normal?
but is so ok, but I can not fly anymore today.
is that really so? .... if so, what is it?

 pls help me

Why don't you email them as it says? They will sort you out quick smart. There customer service is first class!

[Lexen 3]

where did they read that?

"They will sort you out quick smart. There customer service is first class!"

I wait for 20h on the support, nothing happens

greetz Lexen

 

[pete_auau 1,152]

9 hours ago, Lexen said:

where did they read that?

"They will sort you out quick smart. There customer service is first class!"

I wait for 20h on the support, nothing happens

greetz Lexen

 

depends  on when  you sent  the  email  suppose  you  expect   them to work  24/7

[Lexen 3]

Many thanks to FSFX Support team, thanks for the help, even if they do not read it here in the forum.
perfect work
I am pleasantly surprised
many many thanks again

Greetz Lexen

[Keven Menard 658]

We do read this forum.

The message you received told you to contact us so the only thing I could have done in this thread is copy-paste the message you received.

[Richard Myers 1]

I have just returned home from an extended stay in the UK where I used my laptop to fly with Chaseplane. Now I'm back at home base (Canada) and can use my desktop with a proper video card. I don't believe I have to send you another $39 US to use chaseplane beta on the desktop, or do I ? Surely I can use it on both?

[Keven Menard 658]

18 hours ago, Richard Myers said:

I have just returned home from an extended stay in the UK where I used my laptop to fly with Chaseplane. Now I'm back at home base (Canada) and can use my desktop with a proper video card. I don't believe I have to send you another $39 US to use chaseplane beta on the desktop, or do I ? Surely I can use it on both?

You cannot do both but you can contact us to reset your activations so you can use it on your Desktop again.

When you buy a ChasePlane license, you can use that license on a single computer, not multiple.

[Richard Myers 1]

Thanks for clarifying Keven. To maintain flexibility I will purchase another license for the desktop. Is there any way I can copy the various camera settings from one to the other?

[Richard Myers 1]

Please see my various emails to your company, Totally confused and out of pocket $50can Not good !!!

Richard

[Richard Myers 1]

OK, OK... Forget my previous messages and emails. Finally sorted it /but had to create an entirely new email address on the desktop (not normally used for email!) Also set up email client for same also on desktop. 

I realize that you are paranoid about "cracking" but I really think you should look at an alternative method of downloading and authenticating

Taken me a long time to figure out, probably because I am jet lagged after returning from UK Wednesday evening also being 85 doesn't help!

It;s a good job it's such a GREAT program, goodbye EZCA

Regards from a fellow Canadian

RichardMyers