(Trust Failure) message when launching

[scotpat 2]

I have been using Chaseplane for a couple of months and twice I have been unable to load the program.

The first time was when FSFX had a problem with their server and the current second time is I keep getting a message when it attempts to log in to FSPS

"We are sorry, an unknown error occured.
Please contact us at *@*.com with a reference to this message: (TrustFailure)"

I am now awaiting their response.

This may not seem a much of a problem to some but when one gets the time to fly only to be unable to load the software it becomes very annoying.

I could reset everything back to EZDOK but that takes too much time.

Does anyone know if FSPS plan to include an offline mode which will eliminate these problems ?.

[hydraulics3 0]

Wow! I was just searching for TrustFailure and I have the same problem this morning. I've sent an email so I expect it will get sorted very soon.

Don

[Slider 6]

Same problem here. I will hazard a guess and assume it's related to the "always connected to internet" thing, where if one thing goes wrong between user and them, program stops working for user.

[Bnash00 85]

I'm getting the same error. TrustFailure. I believe their servers are down. I get a ERR_CERT_DATE_INVALID when I try to go to https://fsfxpackages.com/ This is the problem with cloud based applications. If the servers go down, the application doesn't work. They really need to add an offline mode.

[sultanofswing 57]

I have the issue and have already emailed the developer, I am sure we will know something tomorrow.

[Captain_Biscuit 2]

Having the same issue here too. I really like chaseplane, but I miss the stability of ezdok.

[fince 1]

Totally agree, this is very frustrating. There should be an offline component, please Oldprop/FSX packages look into usability in these situations.

Edited October 9, 2017 by fince
edit post

[dimgdogos 1]

It happened again (found it on a small search on the net). Also your webpage is down due to certificate not valid according to both Web browsers i use (ie and chrome)

link

Not good for paying customers like us... An offline mode that was promised still on development???? link 2

 

NOT GOOD AT ALL   :-(

[deckape 0]

Same here

their goes Sunday night Sim time 

[Frank_Kunath 0]

Dear VFX Team,

 

your side is down and we get a error message "TrustFailure"

Please fixed asap

thx

Frank Kunath

[pete_auau 1,152]

server  issues

[bleekemolen 4]

Same problem..... keeps on the discussion whether an Internet connection is necessary...????

 

Puk

[n666eo 3]

Second time it happens in few months now. That's enough, I uninstalling this software and going back to the competitor. It's not like users didn't tell you, you had plenty of time to find an offline solution... Sorry for you...

Thomas

[hydraulics3 0]

There needs to be a solution for offline use. Maybe a small utility could be produced for limited operation when the server is offline. This is becoming an important issue and needs to be a priority item. It is a pity as it is such a good program.

Don

[rocksteady 0]

Same annoying message, and lately when vfx central is closing down my sound is gone, back to stability from ezdok.