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scotpat

(Trust Failure) message when launching

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I have been using Chaseplane for a couple of months and twice I have been unable to load the program.

The first time was when FSFX had a problem with their server and the current second time is I keep getting a message when it attempts to log in to FSPS

"We are sorry, an unknown error occured.
Please contact us at *@*.com with a reference to this message: (TrustFailure)"

I am now awaiting their response.

This may not seem a much of a problem to some but when one gets the time to fly only to be unable to load the software it becomes very annoying.

I could reset everything back to EZDOK but that takes too much time.

Does anyone know if FSPS plan to include an offline mode which will eliminate these problems ?.

  • Upvote 1

Intel Core i7-6700 CPU @ 4.1GHz
RAM 16 GB
NVIDIA GeForce GTX 970
Windows 10 Home Premium 64-bit
Asus 32in monitor 2560*1440

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Wow! I was just searching for TrustFailure and I have the same problem this morning. I've sent an email so I expect it will get sorted very soon.

Don

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Same problem here. I will hazard a guess and assume it's related to the "always connected to internet" thing, where if one thing goes wrong between user and them, program stops working for user.


Johnny Botherston

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I'm getting the same error. TrustFailure. I believe their servers are down. I get a ERR_CERT_DATE_INVALID when I try to go to https://fsfxpackages.com/ This is the problem with cloud based applications. If the servers go down, the application doesn't work. They really need to add an offline mode.


Benjamin Nash

P3D v5 - Asus x79-Deluxe, Corei7 4960X @4.5GHz, 16GB DDR3 1600, Nvidia GTX Titian X (Maxwell)

 

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Totally agree, this is very frustrating. There should be an offline component, please Oldprop/FSX packages look into usability in these situations.

Edited by fince
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Paul Findlayson

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It happened again (found it on a small search on the net). Also your webpage is down due to certificate not valid according to both Web browsers i use (ie and chrome)

link

Not good for paying customers like us... An offline mode that was promised still on development???? link 2

 

NOT GOOD AT ALL   :-(


Dimitrios Dogos

 

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Dear VFX Team,

 

your side is down and we get a error message "TrustFailure"

Please fixed asap

thx

Frank Kunath


Thanks and Regards

Frank Kunath

Windows 10 Pro/ 64Bit / Intel i7 4790K 4 x 4,0 GHz/ 16 GB DDR3 RAM / NVIDIA GeForce GTX 970 4 GB/ P3D V4

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server  issues


I7-800k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,    2  ssd 500gb 970 drive, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

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Same problem..... keeps on the discussion whether an Internet connection is necessary...????

 

Puk

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Second time it happens in few months now. That's enough, I uninstalling this software and going back to the competitor. It's not like users didn't tell you, you had plenty of time to find an offline solution... Sorry for you...

Thomas

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There needs to be a solution for offline use. Maybe a small utility could be produced for limited operation when the server is offline. This is becoming an important issue and needs to be a priority item. It is a pity as it is such a good program.

Don

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