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alex1121

Unable to update to last version

By alex1121, in PMDG 747 Queen of the Skies II

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alex1121    1

alex1121
Posted (edited)

Good day,

today i was trying to update my 747 v3 QOTSII to the last version (3.00.8464). As usual i click on install update, a second later the cmd window popup performing the update. Just a couple of seconds later the window close just like when the update is finished. But in my case if i close and re-open the PMDG Op center it tells me again to update. This is the updater changelog.

Spoiler

2017/10/13 22:02:23 [PMDG 1] ===== PMDG updater commencing
2017/10/13 22:02:23 [PMDG 1] Setting up for 744 / XSE
2017/10/13 22:02:23 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Jul  1 2017, 15:58:41
2017/10/13 22:02:23 [PMDG 1] Finding installed PMDG product version
2017/10/13 22:02:23 [PMDG 1] Installed PMDG product version: 3008415
2017/10/13 22:02:23 [PMDG 1] Fetching available product information for XSE...
2017/10/13 22:02:24 [PMDG 1] Retrieved data about PMDG product 10: PMDG 747-400 QOTSII for FSX
2017/10/13 22:02:24 [PMDG 1] Retrieved data about PMDG product 17: PMDG 747-400 QOTSII for FSXSE
2017/10/13 22:02:24 [PMDG 1] >>> Product: PMDG 747-400 QOTSII for FSX
2017/10/13 22:02:24 [PMDG 1] Finding install-directory this product's simulator...
2017/10/13 22:02:24 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/10/13 22:02:24 [PMDG 1] Sim install directory in registry is D:\Program Files (x86)\Steam\steamapps\common\FSX\
2017/10/13 22:02:24 [PMDG 1] PMDG 747-400 QOTSII path should be D:\Program Files (x86)\Steam\steamapps\common\FSX\\PMDG\PMDG 747 QOTS II\
2017/10/13 22:02:24 [PMDG 1] Updating you to version 3008464
2017/10/13 22:02:24 [PMDG 1] Product directory D:\Program Files (x86)\Steam\steamapps\common\FSX\\PMDG\PMDG 747 QOTS II\ exists
2017/10/13 22:02:25 [PMDG 1] Upstream says 0 new file(s) totaling 0KB
2017/10/13 22:02:25 [PMDG 1] Your files are being updated. Depending on file size, this may take some time.
2017/10/13 22:02:25 [PMDG 1] Need to update 0 file(s).
2017/10/13 22:02:25 [PMDG 1] Total download size is 0KB.
2017/10/13 22:02:26 [PMDG 1] Great, PMDG 747-400 QOTSII for FSX was successfully updated to the latest version!
2017/10/13 22:02:26 [PMDG 1] >>> Product: PMDG 747-400 QOTSII for FSXSE
2017/10/13 22:02:26 [PMDG 1] Finding install-directory this product's simulator...
2017/10/13 22:02:26 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/10/13 22:02:26 [PMDG 2] Failed to open registry key!
2017/10/13 22:02:26 [PMDG 1] I found no sim install corresponding to product ID 17; skipping.
2017/10/13 22:02:26 [PMDG 1] Installed products that failed to update: 0
2017/10/13 22:02:26 [PMDG 1] Installed products successfully updated: 1
2017/10/13 22:02:26 [PMDG 1] Done.

And this is the PMDG Op center log:

Spoiler

===================== PMDG Operations Center v1.17.27 =====================
22:43:11.278   
22:43:11.278   Starting Ops Center
22:43:11.278   
22:43:11.294   Loading Settings
22:43:11.294       Finding FSX
22:43:11.294           FSX-Retail AppPath registry key located and read.
22:43:11.294           FSX-Retail install_path in registry is: D:\Program Files (x86)\Steam\steamapps\common\FSX\
22:43:11.294       Finding FSX:SE
22:43:11.294           FSX-SE install_path registry key located and read.
22:43:11.294           FSX-SE install_path in registry is: D:\Program Files (x86)\Steam\steamapps\common\FSX\
22:43:11.294           Co-Existence Key is present and value is: 0
22:43:11.310       Finding P3D
22:43:11.310           Prepar3D v3 SetupPath registry key was located but could not be read. 2
22:43:11.310           Prepar3D V2 SetupPath registry key was located but could not be read. 2
22:43:11.310       Finding P4D
22:43:11.310           Prepar3D v4 SetupPath registry key was located but could not be read. 2
22:43:11.310   Checking if FSX is in Program Files
22:43:11.310           Yes it is!
22:43:11.327           Running as Admin
22:43:11.329   Checking if FSXSE is in Program Files
22:43:11.331           Yes it is for FSXSE!
22:43:11.332           Running as Admin
22:43:11.332   Checking if P3D is in Program Files
22:43:11.332   Checking if P4D is in Program Files
22:43:11.332   
22:43:11.332   
22:43:11.332   Co-Existence Check for FSX-SE and FSX Installations:
22:43:11.332           FSX and FSX-SE Registry Values are the same, thus we assume FSX-SE is actually installed at: D:\Program Files (x86)\Steam\steamapps\common\FSX\
22:43:11.332           FSX was reporting that it was ALSO installed to D:\Program Files (x86)\Steam\steamapps\common\FSX\ and has been set to NULL
22:43:11.332           FSX location is now set to (should be blank after the semi-colon): 
22:43:11.347           IMPORTANT: Run A Support Package and verify the results of
22:43:11.347            the support package Co-Existence Check Pass/Fail results.
22:43:11.347   Loading GDI+
22:43:11.347   
22:43:11.347   Command line: 
22:43:11.347   
22:43:11.347   Initializing
22:43:11.347   
22:43:11.363   Displaying Ops Center
22:43:11.363   
22:43:11.363   Window initializing
22:43:11.363   
22:43:11.447   Loading Settings Module
22:43:11.447   
22:43:11.447   Loading Module from file: c:\program files (x86)\pmdg operations center\Settings.dat
22:43:11.447   Loading Module
22:43:11.447   
22:43:11.447   Settings - Product Module Loading
22:43:11.447   
22:43:11.463   Settings - Checking product version
22:43:11.463   No GUID found!
22:43:11.463   
22:43:11.463   Finding product modules
22:43:11.463   
22:43:11.463   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX P3D.dll
22:43:11.463   Loading Module
22:43:11.463   
22:43:11.478   PMDG 737NGX P3D - Product Module Loading
22:43:11.478   
22:43:11.478   PMDG 737NGX P3D - Checking product version
22:43:11.478       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0EA92925-36E7-40CB-A714-118AB046099B}
22:43:11.478       Error opening key: 2
22:43:11.478   
22:43:11.478   PMDG 737NGX P3D - Product Module Initializing
22:43:11.478   
22:43:11.478   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX P4D.dll
22:43:11.478   Loading Module
22:43:11.494   
22:43:11.494   PMDG 737NGX P4D - Product Module Loading
22:43:11.494   
22:43:11.494   PMDG 737NGX P4D - Checking product version
22:43:11.494       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0EA92925-36E7-40CB-A714-118AB046099B}
22:43:11.494       Error opening key: 2
22:43:11.494   
22:43:11.494   PMDG 737NGX P4D - Product Module Initializing
22:43:11.494   
22:43:11.509   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX XSE.dll
22:43:11.509   Loading Module
22:43:11.509   
22:43:11.509   PMDG 737NGX XSE - Product Module Loading
22:43:11.509   
22:43:11.509   PMDG 737NGX XSE - Checking product version
22:43:11.509       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{20708FD5-E94D-4097-A21E-E28564CDBC06}
22:43:11.509       Installed version: 1.20.8413
22:43:11.509   
22:43:11.527   PMDG 737NGX XSE - Product Module Initializing
22:43:11.527   
22:43:11.529   PMDG 737NGX XSE - Finding installed variants
22:43:11.529       Variants: 8
22:43:11.532       Variant 1: PMDG 737-800NGX
22:43:11.532           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 737-800NGX\aircraft.cfg
22:43:11.532           Found variant!
22:43:11.532       Variant 2: PMDG 737-800NGX WL
22:43:11.532           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 737-800NGX WL\aircraft.cfg
22:43:11.532           Found variant!
22:43:11.532       Variant 3: PMDG 737-900NGX
22:43:11.547           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 737-900NGX\aircraft.cfg
22:43:11.547           Found variant!
22:43:11.547       Variant 4: PMDG 737-900NGX WL
22:43:11.547           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 737-900NGX WL\aircraft.cfg
22:43:11.547           Found variant!
22:43:11.547       Variant 5: PMDG P-8A Poseidon
22:43:11.563           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG P8A Poseidon\aircraft.cfg
22:43:11.563           Found variant!
22:43:11.563       Variant 6: PMDG 737-600NGX
22:43:11.563           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 737-600NGX\aircraft.cfg
22:43:11.563       Variant 7: PMDG 737-700NGX
22:43:11.563           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 737-700NGX\aircraft.cfg
22:43:11.579       Variant 8: PMDG 737-700NGX WL
22:43:11.579           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 737-700NGX WL\aircraft.cfg
22:43:11.579   
22:43:11.579   PMDG 737NGX XSE - Checking expansion versions
22:43:11.579       Expansions: 1
22:43:11.579       Expansion 1: PMDG 737-6700 XSE
22:43:11.579           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C7EE862A-D83D-4A9F-B746-CBDE39BD7001}
22:43:11.594           Error opening key: 2
22:43:11.594   
22:43:11.594   PMDG 737NGX XSE - Initializing Livery Manager
22:43:11.594   
22:43:11.594   Checking for lost liveries
22:43:11.594       Backup path: c:\users\alessio\appdata\roaming\pmdg\pmdg operations center\PMDG 737NGX XSE Livery Backup.dat
22:43:11.594           Backup entry: PMDG House for PMDG 737-800NGX
22:43:11.594           Backup entry: PMDG House Winglets for PMDG 737-800NGX WL
22:43:11.610           Backup entry: PMDG House for PMDG 737-900NGX
22:43:11.610           Backup entry: PMDG House Winglets for PMDG 737-900NGX WL
22:43:11.610           Backup entry: US Navy 951 for PMDG P8A Poseidon
22:43:11.610       Done reading backup file.
22:43:11.610       Processing 5 backup entries.
22:43:11.610               Livery found in aircraft.cfg
22:43:11.628               Livery found in aircraft.cfg
22:43:11.632               Livery found in aircraft.cfg
22:43:11.632               Livery found in aircraft.cfg
22:43:11.632               Livery found in aircraft.cfg
22:43:11.632   
22:43:11.647   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX.dll
22:43:11.647   Loading Module
22:43:11.647   
22:43:11.647   PMDG 737NGX - Product Module Loading
22:43:11.647   
22:43:11.647   PMDG 737NGX - Checking product version
22:43:11.647       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{20708FD5-E94D-4097-A21E-E28564CDBC06}
22:43:11.647       Installed version: 1.20.8413
22:43:11.663   
22:43:11.663   PMDG 737NGX - Product Module Initializing
22:43:11.663   
22:43:11.663   PMDG 737NGX - Finding installed variants
22:43:11.663       Variants: 8
22:43:11.663       Variant 1: PMDG 737-800NGX
22:43:11.663           Path: SimObjects\Airplanes\PMDG 737-800NGX\aircraft.cfg
22:43:11.663       Variant 2: PMDG 737-800NGX WL
22:43:11.679           Path: SimObjects\Airplanes\PMDG 737-800NGX WL\aircraft.cfg
22:43:11.679       Variant 3: PMDG 737-900NGX
22:43:11.679           Path: SimObjects\Airplanes\PMDG 737-900NGX\aircraft.cfg
22:43:11.679       Variant 4: PMDG 737-900NGX WL
22:43:11.679           Path: SimObjects\Airplanes\PMDG 737-900NGX WL\aircraft.cfg
22:43:11.694       Variant 5: PMDG P-8A Poseidon
22:43:11.694           Path: SimObjects\Airplanes\PMDG P8A Poseidon\aircraft.cfg
22:43:11.694       Variant 6: PMDG 737-600NGX
22:43:11.694           Path: SimObjects\Airplanes\PMDG 737-600NGX\aircraft.cfg
22:43:11.694       Variant 7: PMDG 737-700NGX
22:43:11.710           Path: SimObjects\Airplanes\PMDG 737-700NGX\aircraft.cfg
22:43:11.710       Variant 8: PMDG 737-700NGX WL
22:43:11.710           Path: SimObjects\Airplanes\PMDG 737-700NGX WL\aircraft.cfg
22:43:11.710   
22:43:11.710   PMDG 737NGX - Checking expansion versions
22:43:11.710       Expansions: 1
22:43:11.710       Expansion 1: PMDG 737-6700 FSX
22:43:11.727           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C7EE862A-D83D-4A9F-B746-CBDE39BD7001}
22:43:11.730           Error opening key: 2
22:43:11.731   
22:43:11.731   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P3D.dll
22:43:11.731   Loading Module
22:43:11.731   
22:43:11.731   PMDG 747-400 V3 P3D - Product Module Loading
22:43:11.731   
22:43:11.747   PMDG 747-400 V3 P3D - Checking product version
22:43:11.747       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B8BBEEDC-2F4A-47BD-99C1-95B01E22FEFF}
22:43:11.747       Error opening key: 2
22:43:11.747   
22:43:11.747   PMDG 747-400 V3 P3D - InitializeProduct
22:43:11.747   
22:43:11.747   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P4D.dll
22:43:11.747   Loading Module
22:43:11.763   
22:43:11.763   PMDG 747-400 V3 P4D - Product Module Loading
22:43:11.763   
22:43:11.763   PMDG 747-400 V3 P4D - Checking product version
22:43:11.763       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B8BBEEDC-2F4A-47BD-99C1-95B01E22FEFF}
22:43:11.763       Error opening key: 2
22:43:11.763   
22:43:11.778   PMDG 747-400 V3 P4D - InitializeProduct
22:43:11.778   
22:43:11.778   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII XSE.dll
22:43:11.778   Loading Module
22:43:11.778   
22:43:11.778   PMDG 747-400 V3 XSE - Product Module Loading
22:43:11.778   
22:43:11.778   PMDG 747-400 V3 XSE - Checking product version
22:43:11.778       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B68570AC-8E49-4B41-AA89-6CAEF3045E26}
22:43:11.794       Installed version: 3.00.8415
22:43:11.794   
22:43:11.794   PMDG 747-400 V3 XSE - InitializeProduct
22:43:11.794   
22:43:11.794   PMDG 747-400 V3 XSE - Finding installed variants
22:43:11.794       Variants: 9
22:43:11.794       Variant 1: PMDG 747-400
22:43:11.794           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-400\aircraft.cfg
22:43:11.810           Found variant!
22:43:11.810       Variant 2: PMDG 747-400BCF
22:43:11.810           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-400BCF\aircraft.cfg
22:43:11.810           Found variant!
22:43:11.810       Variant 3: PMDG 747-400D
22:43:11.826           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-400D\aircraft.cfg
22:43:11.829           Found variant!
22:43:11.832       Variant 4: PMDG 747-400ER
22:43:11.832           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-400ER\aircraft.cfg
22:43:11.832           Found variant!
22:43:11.832       Variant 5: PMDG 747-400ERF
22:43:11.832           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-400ERF\aircraft.cfg
22:43:11.832           Found variant!
22:43:11.848       Variant 6: PMDG 747-400F
22:43:11.848           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-400F\aircraft.cfg
22:43:11.848           Found variant!
22:43:11.848       Variant 7: PMDG 747-400M
22:43:11.848           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-400M\aircraft.cfg
22:43:11.863           Found variant!
22:43:11.863       Variant 8: PMDG 747-8
22:43:11.863           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-8\aircraft.cfg
22:43:11.863       Variant 9: PMDG 747-8F
22:43:11.863           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 747-8F\aircraft.cfg
22:43:11.863   
22:43:11.879   PMDG 747-400 V3 XSE - Checking expansion versions
22:43:11.879       Expansions: 1
22:43:11.879       Expansion 1: PMDG 747-8 XSE
22:43:11.879           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{972AA1E3-2F14-40A8-9384-A55B5CF6C2F0}
22:43:11.879           Error opening key: 2
22:43:11.879   
22:43:11.894   PMDG 747-400 V3 XSE - Initializing Livery Manager
22:43:11.894   
22:43:11.894   Checking for lost liveries
22:43:11.894       Backup path: c:\users\alessio\appdata\roaming\pmdg\pmdg operations center\PMDG 747-400 V3 XSE Livery Backup.dat
22:43:11.894           Backup entry: PMDG House (N744RR | 2017) for PMDG 747-400
22:43:11.894           Backup entry: PMDG House (N744PM | 2017) for PMDG 747-400
22:43:11.894           Backup entry: PMDG House (N744GE | 2017) for PMDG 747-400
22:43:11.894           Backup entry: PMDG House (N744RB | 2017) for PMDG 747-400BCF
22:43:11.910           Backup entry: PMDG House (N744PB | 2017) for PMDG 747-400BCF
22:43:11.910           Backup entry: PMDG House (N744GB | 2017) for PMDG 747-400BCF
22:43:11.910           Backup entry: PMDG House (N744GD | 2017) for PMDG 747-400D
22:43:11.910           Backup entry: PMDG House (N744ER | 2017) for PMDG 747-400ER
22:43:11.910           Backup entry: PMDG House (N744LG | 2017) for PMDG 747-400ERF
22:43:11.926           Backup entry: PMDG House (N744LP | 2017) for PMDG 747-400ERF
22:43:11.929           Backup entry: PMDG House (N744RF | 2017) for PMDG 747-400F
22:43:11.932           Backup entry: PMDG House (N744PF | 2017) for PMDG 747-400F
22:43:11.932           Backup entry: PMDG House (N744GF | 2017) for PMDG 747-400F
22:43:11.932           Backup entry: PMDG House (N744PG | 2017) for PMDG 747-400M
22:43:11.932           Backup entry: PMDG House (N744MG | 2017) for PMDG 747-400M
22:43:11.932       Done reading backup file.
22:43:11.948       Processing 15 backup entries.
22:43:11.948               Livery found in aircraft.cfg
22:43:11.948               Livery found in aircraft.cfg
22:43:11.948               Livery found in aircraft.cfg
22:43:11.948               Livery found in aircraft.cfg
22:43:11.963               Livery found in aircraft.cfg
22:43:11.963               Livery found in aircraft.cfg
22:43:11.963               Livery found in aircraft.cfg
22:43:11.963               Livery found in aircraft.cfg
22:43:11.979               Livery found in aircraft.cfg
22:43:11.979               Livery found in aircraft.cfg
22:43:11.979               Livery found in aircraft.cfg
22:43:11.979               Livery found in aircraft.cfg
22:43:11.979               Livery found in aircraft.cfg
22:43:11.994               Livery found in aircraft.cfg
22:43:11.994               Livery found in aircraft.cfg
22:43:11.994   
22:43:11.994   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII.dll
22:43:11.994   Loading Module
22:43:12.010   
22:43:12.010   PMDG 747-400 V3 - Product Module Loading
22:43:12.010   
22:43:12.010   PMDG 747-400 V3 - Checking product version
22:43:12.010       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B68570AC-8E49-4B41-AA89-6CAEF3045E26}
22:43:12.010       Installed version: 3.00.8415
22:43:12.010   
22:43:12.027   PMDG 747-400 V3 - InitializeProduct
22:43:12.027   
22:43:12.030   PMDG 747-400 V3 - Finding installed variants
22:43:12.030       Variants: 9
22:43:12.032       Variant 1: PMDG 747-400
22:43:12.032           Path: SimObjects\Airplanes\PMDG 747-400\aircraft.cfg
22:43:12.032       Variant 2: PMDG 747-400BCF
22:43:12.032           Path: SimObjects\Airplanes\PMDG 747-400BCF\aircraft.cfg
22:43:12.032       Variant 3: PMDG 747-400D
22:43:12.032           Path: SimObjects\Airplanes\PMDG 747-400D\aircraft.cfg
22:43:12.048       Variant 4: PMDG 747-400ER
22:43:12.048           Path: SimObjects\Airplanes\PMDG 747-400ER\aircraft.cfg
22:43:12.048       Variant 5: PMDG 747-400ERF
22:43:12.048           Path: SimObjects\Airplanes\PMDG 747-400ERF\aircraft.cfg
22:43:12.048       Variant 6: PMDG 747-400F
22:43:12.063           Path: SimObjects\Airplanes\PMDG 747-400F\aircraft.cfg
22:43:12.063       Variant 7: PMDG 747-400M
22:43:12.063           Path: SimObjects\Airplanes\PMDG 747-400M\aircraft.cfg
22:43:12.063       Variant 8: PMDG 747-8
22:43:12.063           Path: SimObjects\Airplanes\PMDG 747-8\aircraft.cfg
22:43:12.063       Variant 9: PMDG 747-8F
22:43:12.079           Path: SimObjects\Airplanes\PMDG 747-8F\aircraft.cfg
22:43:12.079   
22:43:12.079   PMDG 747-400 V3 - Checking expansion versions
22:43:12.079       Expansions: 1
22:43:12.079       Expansion 1: PMDG 747-8 FSX
22:43:12.079           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{972AA1E3-2F14-40A8-9384-A55B5CF6C2F0}
22:43:12.095           Error opening key: 2
22:43:12.095   
22:43:12.095   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777 P3D.dll
22:43:12.095   Loading Module
22:43:12.095   
22:43:12.095   PMDG 777 P3D - Product Module Loading
22:43:12.095   
22:43:12.110   PMDG 777 P3D - Checking product version
22:43:12.110       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C1CB0E26-CE1A-4789-8EEA-919C4CD491C1}
22:43:12.110       Error opening key: 2
22:43:12.110   
22:43:12.110   PMDG 777 P3D - InitializeProduct
22:43:12.110   
22:43:12.110   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777 P4D.dll
22:43:12.110   Loading Module
22:43:12.126   
22:43:12.130   PMDG 777 P4D - Product Module Loading
22:43:12.130   
22:43:12.132   PMDG 777 P4D - Checking product version
22:43:12.132       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C1CB0E26-CE1A-4789-8EEA-919C4CD491C1}
22:43:12.132       Error opening key: 2
22:43:12.132   
22:43:12.132   PMDG 777 P4D - InitializeProduct
22:43:12.132   
22:43:12.132   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777 XSE.dll
22:43:12.132   Loading Module
22:43:12.148   
22:43:12.148   PMDG 777 XSE - Product Module Loading
22:43:12.148   
22:43:12.148   PMDG 777 XSE - Checking product version
22:43:12.148       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0F16340B-5B5B-4531-8D87-4952E3BCA6E6}
22:43:12.148       Installed version: 1.10.8414
22:43:12.148   
22:43:12.148   PMDG 777 XSE - InitializeProduct
22:43:12.148   
22:43:12.164   PMDG 777 XSE - Finding installed variants
22:43:12.164       Variants: 3
22:43:12.164       Variant 1: PMDG 777-200LR
22:43:12.164           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 777-200LR\aircraft.cfg
22:43:12.164           Found variant!
22:43:12.164       Variant 2: PMDG 777F
22:43:12.179           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 777F\aircraft.cfg
22:43:12.179           Found variant!
22:43:12.179       Variant 3: PMDG 777-300ER
22:43:12.179           Path: D:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Airplanes\PMDG 777-300ER\aircraft.cfg
22:43:12.179           Found variant!
22:43:12.195   
22:43:12.195   PMDG 777 XSE - Checking expansion versions
22:43:12.195       Expansions: 1
22:43:12.195       Expansion 1: PMDG 777-300ER XSE
22:43:12.195           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E65EFDE6-0864-40BA-8DDF-E31F736D9000}
22:43:12.195           Version: 1.10.8414
22:43:12.211           Expansion installed
22:43:12.211   
22:43:12.211   PMDG 777 XSE - Initializing Livery Manager
22:43:12.211   
22:43:12.211   Checking for lost liveries
22:43:12.211       Backup path: c:\users\alessio\appdata\roaming\pmdg\pmdg operations center\PMDG 777 XSE Livery Backup.dat
22:43:12.211           Backup entry: PMDG House for PMDG 777-200LR
22:43:12.228           Backup entry: PMDG House for PMDG 777F
22:43:12.231           Backup entry: PMDG House for PMDG 777-300ER
22:43:12.233       Done reading backup file.
22:43:12.233       Processing 3 backup entries.
22:43:12.233               Livery found in aircraft.cfg
22:43:12.233               Livery found in aircraft.cfg
22:43:12.233               Livery found in aircraft.cfg
22:43:12.248   
22:43:12.248   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777.dll
22:43:12.248   Loading Module
22:43:12.248   
22:43:12.248   PMDG 777X - Product Module Loading
22:43:12.248   
22:43:12.264   PMDG 777X - Checking product version
22:43:12.264       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0F16340B-5B5B-4531-8D87-4952E3BCA6E6}
22:43:12.264       Installed version: 1.10.8414
22:43:12.264   
22:43:12.264   PMDG 777X - InitializeProduct
22:43:12.264   
22:43:12.264   PMDG 777X - Finding installed variants
22:43:12.264       Variants: 3
22:43:12.280       Variant 1: PMDG 777-200LR
22:43:12.280           Path: SimObjects\Airplanes\PMDG 777-200LR\aircraft.cfg
22:43:12.280       Variant 2: PMDG 777F
22:43:12.280           Path: SimObjects\Airplanes\PMDG 777F\aircraft.cfg
22:43:12.280       Variant 3: PMDG 777-300ER
22:43:12.295           Path: SimObjects\Airplanes\PMDG 777-300ER\aircraft.cfg
22:43:12.295   
22:43:12.295   PMDG 777X - Checking expansion versions
22:43:12.295       Expansions: 1
22:43:12.295       Expansion 1: PMDG 777-300ER FSX
22:43:12.295           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E65EFDE6-0864-40BA-8DDF-E31F736D9000}
22:43:12.311           Version: 1.10.8414
22:43:12.311           Expansion installed
22:43:12.311   
22:43:12.311   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 FSX.dll
22:43:12.311   Loading Module
22:43:12.311   
22:43:12.327   PMDG DC-6 - Product Module Loading
22:43:12.327   
22:43:12.330   PMDG DC-6 - Checking product version
22:43:12.330       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C6C3B422-9EB5-4CEB-B3D7-46E2E8FD1ABC}
22:43:12.333       Error opening key: 2
22:43:12.333   
22:43:12.333   PMDG DC-6 - InitializeProduct
22:43:12.333   
22:43:12.333   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 P3D.dll
22:43:12.333   Loading Module
22:43:12.333   
22:43:12.349   PMDG DC-6 P3D - Product Module Loading
22:43:12.349   
22:43:12.349   PMDG DC-6 P3D - Checking product version
22:43:12.349       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EDA9A79C-E10E-4CB1-98C6-83606CA9ED68}
22:43:12.349       Error opening key: 2
22:43:12.349   
22:43:12.349   PMDG DC-6 P3D - InitializeProduct
22:43:12.349   
22:43:12.364   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 P4D.dll
22:43:12.364   Loading Module
22:43:12.364   
22:43:12.364   PMDG DC-6 P4D - Product Module Loading
22:43:12.364   
22:43:12.364   PMDG DC-6 P4D - Checking product version
22:43:12.364       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EDA9A79C-E10E-4CB1-98C6-83606CA9ED68}
22:43:12.364       Error opening key: 2
22:43:12.380   
22:43:12.380   PMDG DC-6 P4D - InitializeProduct
22:43:12.380   
22:43:12.380   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 XSE.dll
22:43:12.380   Loading Module
22:43:12.380   
22:43:12.395   PMDG DC-6 XSE - Product Module Loading
22:43:12.395   
22:43:12.395   PMDG DC-6 XSE - Checking product version
22:43:12.395       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C6C3B422-9EB5-4CEB-B3D7-46E2E8FD1ABC}
22:43:12.395       Error opening key: 2
22:43:12.395   
22:43:12.395   PMDG DC-6 XSE - InitializeProduct
22:43:12.395   
22:43:12.411   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module J41 P3D.dll
22:43:12.411   Loading Module
22:43:12.411   
22:43:12.411   PMDG J41 P3D - Product Module Loading
22:43:12.411   
22:43:12.411   PMDG J41 P3D - Checking product version
22:43:12.411       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AC3FCEE7-D14D-46F0-8A18-3E463B6DF12A}
22:43:12.411       Error opening key: 2
22:43:12.428   
22:43:12.431   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module J41 P4D.dll
22:43:12.431   Loading Module
22:43:12.433   
22:43:12.433   PMDG J41 P4D - Product Module Loading
22:43:12.433   
22:43:12.433   PMDG J41 P4D - Checking product version
22:43:12.433       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AC3FCEE7-D14D-46F0-8A18-3E463B6DF12A}
22:43:12.433       Error opening key: 2
22:43:12.433   
22:43:12.449   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module J41.dll
22:43:12.449   Loading Module
22:43:12.449   
22:43:12.449   PMDG J41 - Product Module Loading
22:43:12.449   
22:43:12.449   PMDG J41 - Checking product version
22:43:12.449       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FB647DBE-2231-405D-AC36-C73246CBE305}
22:43:12.449       Error opening key: 2
22:43:12.464   
22:43:12.464   Finished loading product modules.
22:43:12.464   Sorting product modules
22:43:12.464       Done.
22:43:12.464   
22:43:12.496   Settings - Showing product
22:43:12.496   
22:43:12.496   Settings - Showing page 0
22:43:12.496   
22:43:12.496   Checking for Ops Center updates
22:43:12.496       Temp path: C:\Users\Alessio\AppData\Local\Temp\PMDG_OC0000\
22:43:12.511       Update URL: http://downloads.pmdg.com/operationscenterupdate/PMDG_OpsCenter_Update
22:43:12.511       Update file: C:\Users\Alessio\AppData\Local\Temp\PMDG_OC0000\update.cfg
22:43:12.712       File 0
22:43:12.730           Name: PMDG Operations Center.exe
22:43:12.734           Local path: c:\program files (x86)\pmdg operations center\PMDG Operations Center.exe
22:43:12.749       File 1
22:43:12.765           Name: Changelog.txt
22:43:12.765           Local path: c:\program files (x86)\pmdg operations center\Changelog.txt
22:43:12.765       File 2
22:43:12.781           Name: OpsCenterUpdater.exe
22:43:12.781           Local path: c:\program files (x86)\pmdg operations center\OpsCenterUpdater.exe
22:43:12.781       File 3
22:43:12.796           Name: Settings.dat
22:43:12.796           Local path: c:\program files (x86)\pmdg operations center\Settings.dat
22:43:12.796       File 4
22:43:12.796           Name: Product Module 737NGX P3D.dll
22:43:12.812           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX P3D.dll
22:43:12.812       File 5
22:43:12.812           Name: Product Module 737NGX P4D.dll
22:43:12.812           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX P4D.dll
22:43:12.812       File 6
22:43:12.830           Name: Product Module 737NGX XSE.dll
22:43:12.833           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX XSE.dll
22:43:12.834       File 7
22:43:12.834           Name: Product Module 737NGX.dll
22:43:12.834           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX.dll
22:43:12.834       File 8
22:43:12.834           Name: Product Module 747 QOTSII P3D.dll
22:43:12.850           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P3D.dll
22:43:12.850       File 9
22:43:12.850           Name: Product Module 747 QOTSII P4D.dll
22:43:12.850           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P4D.dll
22:43:12.865       File 10
22:43:12.865           Name: Product Module 747 QOTSII XSE.dll
22:43:12.865           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII XSE.dll
22:43:12.865       File 11
22:43:12.865           Name: Product Module 747 QOTSII.dll
22:43:12.881           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII.dll
22:43:12.881       File 12
22:43:12.881           Name: Product Module 777 P3D.dll
22:43:12.881           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 P3D.dll
22:43:12.897       File 13
22:43:12.897           Name: Product Module 777 P4D.dll
22:43:12.897           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 P4D.dll
22:43:12.897       File 14
22:43:12.897           Name: Product Module 777 XSE.dll
22:43:12.912           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 XSE.dll
22:43:12.912       File 15
22:43:12.912           Name: Product Module 777.dll
22:43:12.912           Local path: c:\program files (x86)\pmdg operations center\Product Module 777.dll
22:43:12.912       File 16
22:43:12.929           Name: Product Module DC6 FSX.dll
22:43:12.932           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 FSX.dll
22:43:12.934       File 17
22:43:12.934           Name: Product Module DC6 P3D.dll
22:43:12.934           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 P3D.dll
22:43:12.934       File 18
22:43:12.934           Name: Product Module DC6 P4D.dll
22:43:12.950           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 P4D.dll
22:43:12.950       File 19
22:43:12.950           Name: Product Module DC6 XSE.dll
22:43:12.950           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 XSE.dll
22:43:12.950       File 20
22:43:12.966           Name: Product Module J41 P3D.dll
22:43:12.966           Local path: c:\program files (x86)\pmdg operations center\Product Module J41 P3D.dll
22:43:12.966       File 21
22:43:12.966           Name: Product Module J41 P4D.dll
22:43:12.966           Local path: c:\program files (x86)\pmdg operations center\Product Module J41 P4D.dll
22:43:12.981       File 22
22:43:12.981           Name: Product Module J41.dll
22:43:12.981           Local path: c:\program files (x86)\pmdg operations center\Product Module J41.dll
22:43:12.981       File 23
22:43:12.981           Name: PMDG-OC-Manual.pdf
22:43:12.997           Local path: c:\program files (x86)\pmdg operations center\PMDG-OC-Manual.pdf
22:43:12.997       File 24
22:43:12.997   Update Available: 0
22:43:13.050   
22:43:13.050   Checking for product updates
22:43:13.050       Temp path: C:\Users\Alessio\AppData\Local\Temp\PMDG_OC0000\
22:43:13.065   
22:43:13.312   Done with product updates
22:43:13.312   
22:43:13.334   
22:43:13.334   
22:43:13.334   Load complete.  Running PMDG Operations Center
22:43:13.334   
22:43:13.334   
22:43:13.334   

 

Thanks in advance

Edited by Alessio Calandrella
Added PMDG Op Center log

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downscc    1,327

downscc
Posted

The update window should stay open for several minutes depending on your internet speeds.  Something is shutting it down or blocking it.  95% of the time the problem is AV software.

Dan Downs KCRP

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alex1121    1

alex1121
Posted
Just now, downscc said:

The update window should stay open for several minutes depending on your internet speeds.  Something is shutting it down or blocking it.  95% of the time the problem is AV software.

Yes but its strange. This morning i've uploaded also the 737 and 777 (update released yesterday) and i didnt suffered any kind of problems. Its all happening now with the QOTSII

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downscc    1,327

downscc
Posted

Uh okay, I didn't notice you posted the log and I just had a look at it. According to the log, it is finding FSX at the FSXSE location and is not finding FSXSE so this is pointing to an error in your registry.  Please confirm you do not or have not ever used the Estonian Migration Tool?  If not then I recommend you provide a copy of the log on a trouble ticket and submit it to PMDG Product Support.

Dan Downs KCRP

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alex1121    1

alex1121
Posted
15 minutes ago, downscc said:

Uh okay, I didn't notice you posted the log and I just had a look at it. According to the log, it is finding FSX at the FSXSE location and is not finding FSXSE so this is pointing to an error in your registry.  Please confirm you do not or have not ever used the Estonian Migration Tool?  If not then I recommend you provide a copy of the log on a trouble ticket and submit it to PMDG Product Support.

Negative, no estonian migration tool. I've only the FSX:SE installed. Never had the FSX boxed in my life.

I've just tried to reinistall the 737 and then update it again. All smooth, the problem persist only for the 747

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Dez    7

Dez
Posted

I have the FSX the same problem, no problem with 737 and 777 update.

MoDez

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mhollen    0

mhollen
Posted

I also have FSX and am having the same problem with the 747.  No problems yesterday with the NGX updates.

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isiattie    3

isiattie
Posted

Same error for me.  Using P3D v4.  I Cannot update using OPS Center (I already have a ticket but have got no fix yet).  So I manually downloaded again all versions.  777, 737 updated manually ok, but Base pack for 747 is still dated old. 3.00.8415

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scandinavian13    5,192

scandinavian13
Posted
16 hours ago, isiattie said:

Same error for me.  Using P3D v4.  I Cannot update using OPS Center (I already have a ticket but have got no fix yet).  So I manually downloaded again all versions.  777, 737 updated manually ok, but Base pack for 747 is still dated old. 3.00.8415

Can't be the same error for you, as I fixed the issue, as you can see by the responses above.

Go to:
C:\Users\[username]\AppData\Roaming\PMDG\PMDG Operations Center\Updater

...and copy/paste the information from the pmdg_updater_log.txt file (particularly only the data from your last run, which will be at the bottom - the date/time is on the left).

Kyle Rodgers

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Beardyman    604

Beardyman
Posted

Kyle, i have one question - OPS shows me that i have update for 747QOTS and update is for P3Dv3.

When i downloaded that file, i have info that my sim is too old and i have to update it - i am already P3D 3.4.22.

There is no any newer version that this one.

It looks for me like this update is for P3D4 with wrong description, am i right ? 

Artur 

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