OC: Unable to determine most recent version!

[danielwest 1]

Hello fellow pilots, 

I recently updated to p3Dv4.1 and all works fine. I noticed however that this weekend some minor updates were pushed for several of the PMDG products including the NGX. When I access my operations center however, I get the message that the OC has not been able to determine the most recent version of my PMDG product. (which is 1.20.8443)

Is there a way this can be fixed?

 

Thanks 

Daniel West

[downscc 1,327]

Something is blocking the OC from "calling home."  Were the updates installed or did the windows flash open then closed?  Actually I'm asking if you can determine if the OC does have communications with it's server?

[danielwest 1]

I don't know whether the updates installed or not because I cannot find anywhere what the latest version of the product should be.

 

Cheers, 

 

Daniel West

[downscc 1,327]

3 hours ago, danielwest said:

I don't know whether the updates installed or not because I cannot find anywhere what the latest version of the product should be.

 

Cheers, 

 

Daniel West

Easy way to check versions without OC is to use Windows Programs and Features list from control panel.  The version is the far right column.

90% of problems with OC are caused by AV software.

[danielwest 1]

Funnily enough, today when I opened the OC again, it instantly recognized the version numbers and prompted me to update the OC as well as the NGX so I am golden.

 

Thanks for the help downscc. Much appreciated ;)